{ "@context": "https://schema.org", "@type": "Dataset", "@id": "https://circleback.ai/compare/fathom-vs-krisp#dataset", "schemaVersion": 4, "type": "SoftwareApplicationComparison", "slug": "fathom-vs-krisp", "url": "https://circleback.ai/compare/fathom-vs-krisp", "canonicalUrl": "https://circleback.ai/compare/fathom-vs-krisp", "title": "Fathom vs Krisp: pricing, features, and which is better", "description": "Compare Fathom vs Krisp: pricing, recording options, notes, action items, and integrations, with plan limits and first-party sources.", "inLanguage": "en-US", "isAccessibleForFree": true, "representations": { "html": "https://circleback.ai/compare/fathom-vs-krisp", "markdown": "https://circleback.ai/compare/fathom-vs-krisp.md", "json": "https://circleback.ai/compare/fathom-vs-krisp.json", "describedBy": "https://circleback.ai/compare/llms.txt" }, "editorialPerspective": "Neutral competitor comparison; Circleback is presented only as a labeled third option.", "verdict": "Fathom is the stronger online recording and clip workflow. Krisp is the stronger audio-quality tool and also covers bot-free desktop plus mobile room capture.", "products": [ { "id": "fathom", "name": "Fathom", "shortName": "Fathom", "logoPath": "/logos/fathom.svg", "website": "https://www.fathom.ai", "tagline": "Fast summaries, strong clips, and an unusually generous free plan for online meetings.", "positioning": "Fathom offers unlimited base online recording and transcription for free, with summaries, clips, assigned action items, and CRM sync. Bot-free options are available on Mac; Windows uses the bot. Its official pages give conflicting information about iOS availability.", "bestFor": "Individuals and sales teams that live in Zoom, Google Meet, and Teams and want a generous free plan, fast summaries, clips, and CRM-friendly workflows.", "lessIdealFor": "Companies that need confirmed iOS or Android availability, bot-free video across platforms, a workspace-wide task board, or shared history across meetings and email.", "decisionSummary": { "fit": "Free online recording, summaries, and clips", "chooseFor": [ "Online meetings on a budget", "Clips and CRM delivery" ], "watchFor": [ "iOS docs contradict each other", "Bot-free video is Zoom-on-Mac only" ] }, "pricing": { "headline": "Free; Premium from $16/user/month annually", "detail": "Free includes unlimited recordings and transcripts but only five advanced AI summaries per month. Paid prices are per user/month: Premium is $16 with annual billing or $20 month-to-month; Team is $15 or $19 with a two-seat minimum; Business is $25 or $34. Enterprise is custom.", "freePlan": "Yes: unlimited recordings and transcripts, with five advanced summaries per month." }, "strengths": [ "Unlimited free recording and transcription is unusually generous for a solo online-meeting workflow.", "Summaries, highlights, clips, playlists, assigned action items, and CRM sharing for online meetings.", "Public API and MCP support make the meeting library available to custom tools and agents.", "Action items include assignees and transcript evidence, and an Asana integration can synchronize assigned work automatically or on demand." ], "tradeoffs": [ "Fathom’s current pages disagree about iOS availability: the product overview says in-person capture is live, while the help center and launch page still describe the official app as pre-download or coming soon. Treat it as a staged rollout until your account can use it.", "Chromebook, Linux, Android, tablet, phone call, webinar, and breakout support remains limited or absent. The current Fathom 3.0 bot-free experience is Mac- and English-only; Windows users remain on the older experience for now.", "Bot-free video is currently available for Zoom on Mac. Google Meet support is still described as coming, Teams support depends on how the call is joined, and the bot remains the broadest cross-platform path.", "The free plan’s advanced AI summaries are capped even though raw recordings and transcripts are unlimited.", "Fathom may use de-identified meeting data to improve its in-house AI models unless the user or Team Edition administrator opts out. Third-party model providers are prohibited from training on it.", "All Fathom data is US-hosted. Custom retention is Enterprise-only, applies one policy to the whole team, and is currently configured through support rather than self-service." ], "chooseIf": [ "You want a generous free online-meeting recorder and rarely need in-person capture.", "Clips, highlights, fast summaries, and simple CRM delivery are the center of the workflow.", "You are comfortable using the bot when your platform does not support bot-free video." ], "features": { "capture": { "summary": "Meeting bot or bot-free transcript, audio, and Zoom video on Mac", "detail": "The bot supports the widest range of platforms and recording options. Eligible Mac users can choose bot-free transcript-only, audio plus transcript, or Zoom video; Google Meet bot-free video is still coming and Teams behavior varies by how the call is joined. Fathom says the bot-free modes preserve speaker attribution and action items.", "level": "available" }, "platforms": { "summary": "Bot-free options on Mac; bot-based recording on Windows", "detail": "Fathom supports major online platforms on computers, but its current 3.0 rollout is limited to Mac and English-language meetings. Windows remains supported through the older bot-based experience. Official pages conflict on whether iOS in-person capture is already live; Android, Chromebook, Linux, phone calls, webinars, and breakout rooms are not normal supported paths.", "level": "limited" }, "inPerson": { "summary": "iOS availability is unclear; verify in-person speaker labels", "detail": "Fathom’s marketing overview says its iOS app captures in-person meetings, but the help center and current launch page still call it coming soon or pre-download. In the older workaround, every room voice is attributed to the Fathom user rather than separated. Verify iOS access and room-speaker labeling in the actual account before rollout.", "level": "limited" }, "recordings": { "summary": "Unlimited AV, playback, highlights, and clips", "detail": "Fathom supports playback, clips, and sharing for online calls. Bot-free video is limited to Zoom on Mac; other supported platforms have different recording options.", "level": "strong" }, "notesAndSearch": { "summary": "Fast summaries, assigned action items, Ask Fathom, and team search", "detail": "Summary quality and speed are core strengths. Paid AI action items identify assignees and link to the source moment; the API also returns completion state and assignee metadata. Fathom presents action items inside each meeting rather than documenting a workspace-wide task dashboard. Advanced summary types and some AI capabilities are plan-limited even while base transcription is free.", "level": "strong" }, "companyMemory": { "summary": "Meeting and customer-call library", "detail": "Fathom organizes team calls and customer context. The cited docs do not establish shared person and company histories that combine meetings, email, and calendars across departments.", "level": "available" }, "sharing": { "summary": "Organization and team visibility defaults, plus attendee auto-share", "detail": "Admins can set auto-capture and visibility separately for external, internal, and unscheduled meetings at organization or team level, including whether users may override the default. Individuals can also send a summary, a recording, or both automatically—but the audience is every calendar invitee, including people who did not attend.", "level": "strong" }, "automations": { "summary": "CRM, webhook, Zapier, and Asana follow-through", "detail": "Fathom handles common customer-facing follow-through well. Assigned action items can sync automatically or manually to Asana, webhooks can deliver action-item payloads, and Zapier or CRM integrations extend delivery. It does not document the same broad native trigger/condition/action builder for arbitrary work systems.", "level": "available" }, "integrations": { "summary": "Strong CRM, Asana, Zapier, and common work-tool connections", "detail": "CRM delivery and collaboration integrations cover the common sales workflow, while Asana turns assigned meeting actions into trackable tasks. Broader issue-tracker coverage and custom operational actions are less central.", "level": "available" }, "agentsAndApi": { "summary": "Rich public API and MCP, scoped to the connected user", "detail": "The REST API can return speaker-attributed transcripts, summaries, action items with assignees and completion state, attendees, CRM matches, playback metadata, and recording downloads. Its official MCP connects authorized meeting data to ChatGPT, Claude, and other clients. Both follow what the authenticated user owns or can see through team sharing; an administrator key does not automatically reach private meetings across the organization.", "level": "strong" }, "admin": { "summary": "Strong upper-tier controls, with US-only hosting", "detail": "Enterprise adds SSO, SCIM, and custom retention. Fathom currently supports one retention policy per team and asks customers to configure it through support. All data is US-hosted; de-identified data may improve Fathom’s in-house models unless users or a Team Edition admin opt out.", "level": "available" }, "languages": { "summary": "38 languages on the free plan", "detail": "Fathom documents 38 supported languages. Bot-free rollout is currently narrower, so language support should be checked per capture mode.", "level": "available" } }, "sources": [ { "label": "Fathom pricing", "url": "https://www.fathom.ai/pricing", "note": "Free, Premium, Team, Business, and Enterprise prices and feature gates." }, { "label": "Fathom supported systems", "url": "https://help.fathom.video/en/articles/296576", "note": "Computer, platform, mobile, phone call, webinar, and breakout limitations." }, { "label": "Fathom in-person meetings", "url": "https://help.fathom.video/en/articles/5500225", "note": "Current workaround, speaker limitation, and upcoming iOS path." }, { "label": "Fathom bot-free recording", "url": "https://help.fathom.video/en/articles/11578049", "note": "Current Zoom-on-Mac bot-free video and Google Meet/Teams rollout status." }, { "label": "Fathom product overview", "url": "https://www.fathom.ai/overview", "note": "Current bot-free capture modes, speaker attribution, action items, Ask Fathom, programmatic access, and the marketing claim that iOS capture is available." }, { "label": "Fathom 3.0 rollout", "url": "https://help.fathom.video/en/articles/11577345", "note": "Current Mac-only, English-only eligibility and staged rollout behavior for the new bot-free experience." }, { "label": "Fathom auto-capture and visibility controls", "url": "https://help.fathom.video/en/articles/13729025", "note": "Organization and team defaults for capture and visibility across external, internal, and unscheduled meetings." }, { "label": "Fathom attendee auto-share", "url": "https://help.fathom.video/en/articles/7574785", "note": "Automatic delivery of summaries, recordings, or both to every calendar invitee, including no-shows." }, { "label": "Fathom public API", "url": "https://developers.fathom.ai/quickstart", "note": "User-scoped API keys plus meeting metadata, speaker-attributed transcripts, summaries, assigned action items, CRM matches, pagination, and administrator visibility limits." }, { "label": "Fathom MCP", "url": "https://developers.fathom.ai/mcp-docs", "note": "Official authenticated MCP access from ChatGPT, Claude, Claude Code, and other compatible clients." }, { "label": "Fathom AI action items", "url": "https://help.fathom.video/en/articles/640768", "note": "AI detection of action items and their assignees plus follow-up email generation." }, { "label": "Fathom Asana integration", "url": "https://help.fathom.video/en/articles/7639617", "note": "Automatic or manual synchronization of assigned meeting actions into Asana with source links." }, { "label": "Fathom release notes", "url": "https://help.fathom.video/en/articles/6220097", "note": "July 2026 API recording-download support and current product changes." }, { "label": "Fathom security and AI training", "url": "https://help.fathom.video/en/articles/296512", "note": "US data hosting, de-identified in-house model training and opt-out controls, plus third-party no-training terms." }, { "label": "Fathom retention policies", "url": "https://help.fathom.video/en/articles/6057089", "note": "Enterprise-only, support-managed retention with one policy per team." } ] }, { "id": "krisp", "name": "Krisp", "shortName": "Krisp", "logoPath": "/marketing/comparisons/logos/krisp.png", "website": "https://krisp.ai", "tagline": "Bot-free notes paired with real-time noise cancellation and voice technology.", "positioning": "Krisp improves call audio with noise cancellation, voice isolation, and accent conversion. It also provides bot-free meeting notes, recordings, mobile capture, shared action tracking, MCP, and webhooks.", "bestFor": "People who work in noisy environments, contact centers, or distributed teams where call clarity and bot-free capture matter as much as the notes.", "lessIdealFor": "Teams that need 100+ transcription languages, shared company history, automations across many apps, or advanced admin controls without an enterprise contract.", "decisionSummary": { "fit": "Bot-free notes with real-time audio cleanup", "chooseFor": [ "Noise removal and call clarity", "Low-cost bot-free capture" ], "watchFor": [ "Mobile lacks its noise cancellation", "US cloud; HIPAA starts at 100 seats" ] }, "pricing": { "headline": "Core $8 and Advanced $15/user/month with annual billing", "detail": "Prices are per user/month. Core is $8 with annual billing or $16 month-to-month and includes unlimited bot-free notes, audio recording, screen/video recording, optional bot video, in-person capture, AI chat, MCP, webhooks, integrations, and 10 GB storage. Advanced is $15 or $30 and adds Salesforce, manager/deal views, policy enforcement, team webhooks, and 60 GB. Enterprise is custom.", "freePlan": "No permanent free plan is shown; a seven-day trial is available." }, "strengths": [ "Krisp’s clearest differentiator is real-time noise cancellation, voice isolation, and accent conversion across calling apps.", "Bot-free audio and screen/video capture, optional bot-based video, iOS/Android in-person support, AI chat, MCP, and webhooks come at a relatively low entry price.", "Action items are automatically generated and assigned, then managed workspace-wide with assignees, due dates, priority, and status.", "On-device and private deployment options for enterprise customers with strict audio requirements.", "Krisp says meeting data is not used to train its AI models; transcript-only audio can be processed on-device or deleted immediately after cloud transcription." ], "tradeoffs": [ "Mobile recording does not include Krisp’s signature noise cancellation.", "Core includes only 10 GB of storage, while Salesforce, policy enforcement, manager views, and stronger team workflows require Advanced.", "HIPAA/BAA is listed for enterprise deployments of 100+ seats.", "Its 16-language count is materially narrower than products advertising 75–100+ languages.", "Calendar-based speaker names are documented for one-on-one calls; group meetings still require a closer test of diarization and naming behavior.", "Standard cloud meeting data is stored in the United States with no general regional-storage option. Enterprise pricing advertises a negotiable data-center choice and on-device private processing, so residency-sensitive buyers should verify the deployed architecture." ], "chooseIf": [ "Call clarity and bot-free capture are the top requirements.", "You want AV recording, MCP, webhooks, and mobile capture at a low per-recorder price.", "Your enterprise may need private or on-device audio processing." ], "features": { "capture": { "summary": "Bot-free system-audio capture", "detail": "Krisp records through the device without joining as a meeting participant. Its audio processing works across desktop calling apps.", "level": "strong" }, "platforms": { "summary": "macOS, Windows, iOS, and Android", "detail": "Desktop combines recording with noise cancellation and voice features. Mobile supports in-person recording but not noise cancellation.", "level": "strong" }, "inPerson": { "summary": "Native iOS and Android room capture", "detail": "Mobile apps record and upload in-person conversations, but Krisp only documents automatic calendar-based speaker names for one-on-one meetings; ad-hoc meetings need manual assignment. The flagship noise-cancellation capability is also unavailable on mobile.", "level": "strong" }, "recordings": { "summary": "Bot-free audio and screen/video; optional bot video", "detail": "Krisp supports bot-free screen and video recording on supported macOS and Windows versions. An optional bot can also retain meeting video. Advanced adds trimming, comments, and more storage. Check storage quotas if your team keeps many recordings.", "level": "strong" }, "notesAndSearch": { "summary": "AI notes plus a centralized, assigned action-item tracker", "detail": "Krisp automatically generates and assigns action items when calendar identity or transcript speaker identity is available. The workspace action center supports all-team and assigned-to-me views, reassignment, due dates, priority, status, and completion. The shared action center helps teams track follow-up; broader person and company histories are more limited.", "level": "strong" }, "companyMemory": { "summary": "Meeting library and AI chat", "detail": "Meetings are searchable and available through AI chat, but the product does not emphasize combined email, calendar, person, and company relationship pages.", "level": "limited" }, "sharing": { "summary": "Calendar, manager, and recurring-channel auto-sharing", "detail": "Krisp auto-shares transcripts, notes, and recordings to same-workspace calendar invitees when its calendar and join prerequisites are met; the setting defaults on during rollout. Advanced can also route selected users’ external meetings to managers, and recurring meetings can post to Teams channels. The audience logic is useful but narrower than a general title, participant, domain, tag, and destination rule builder.", "level": "strong" }, "automations": { "summary": "Automatic action items, webhooks, and Zapier; fewer native rules", "detail": "Core includes action-item, note, and transcript triggers through Zapier and webhooks; a generated action item can create a Jira task through Zapier. Advanced adds team webhooks. Krisp is still less centered on custom AI extraction and a native multi-step condition/action canvas.", "level": "available" }, "integrations": { "summary": "Common work tools; Salesforce on Advanced", "detail": "Core covers general integrations and webhooks. Salesforce and more revenue-focused management features require Advanced.", "level": "available" }, "agentsAndApi": { "summary": "MCP with transcripts and tasks, plus webhooks on Core", "detail": "The hosted OAuth MCP can search meetings, fetch full transcripts and summaries, list action items by assignee or completion state, inspect activity, and read upcoming meetings. Agent access is unusually accessible at the entry tier. Teams needing centralized webhook management move to Advanced, while private deployment is Enterprise.", "level": "strong" }, "admin": { "summary": "Policy tools on Advanced; private deployment and compliance on Enterprise", "detail": "Enforced modes and manager views require Advanced. SSO/SCIM, a negotiable data-center choice, unlimited storage, private/on-device options, and the documented 100+ seat HIPAA path are Enterprise. Krisp’s security page says standard cloud data is US-hosted with no regional option.", "level": "available" }, "languages": { "summary": "16 transcription languages", "detail": "Adequate for many English-centered teams, but much narrower on paper than competitors advertising 75 or 100+ languages.", "level": "limited" } }, "sources": [ { "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." }, { "label": "Krisp mobile recording", "url": "https://help.krisp.ai/hc/en-us/articles/20282426717596-How-to-record-in-person-meetings-with-Krisp-Mobile-App", "note": "iOS/Android in-person capture and mobile noise-cancellation limitation." }, { "label": "Krisp calendar and speaker naming", "url": "https://help.krisp.ai/hc/en-us/articles/10277892556828-Connecting-your-Calendar-to-Krisp", "note": "Calendar-based replacement of generic speaker labels with names is currently limited to one-on-one meetings." }, { "label": "Krisp meeting sharing", "url": "https://help.krisp.ai/hc/en-us/articles/10386573495196-Sharing-your-meetings-with-Krisp", "note": "Automatic sharing to same-workspace calendar invitees, prerequisites, and rollout behavior." }, { "label": "Krisp Manager View", "url": "https://help.krisp.ai/hc/en-us/articles/21142526003356-Manager-View", "note": "Advanced-plan automatic sharing of selected team members' external meetings to chosen managers." }, { "label": "Krisp Microsoft Teams integration", "url": "https://help.krisp.ai/hc/en-us/articles/26704048673436-Integrate-Krisp-with-Microsoft-Teams", "note": "Automatic notes delivery for recurring meetings and manual channel sharing." }, { "label": "Krisp recording FAQ", "url": "https://help.krisp.ai/hc/en-us/articles/12216182124956-FAQ-about-Krisp-Recording-feature", "note": "Audio recording and optional Krisp-bot video path; supplemented by the newer bot-free screen-recording guide." }, { "label": "Krisp bot-free screen recording", "url": "https://help.krisp.ai/hc/en-us/articles/16168004763420-Screen-record-your-meetings-with-Krisp", "note": "Bot-free screen/video capture and supported macOS/Windows versions." }, { "label": "Krisp multilingual transcription", "url": "https://help.krisp.ai/hc/en-us/articles/13803811067292-Record-and-transcribe-multilingual-meetings", "note": "Current 16-language transcription list." }, { "label": "Krisp MCP", "url": "https://help.krisp.ai/hc/en-us/articles/25396920405148-Krisp-MCP", "note": "OAuth MCP access to transcripts, summaries, key points, action items, and calendar context." }, { "label": "Krisp centralized action items", "url": "https://help.krisp.ai/hc/en-us/articles/18809437531420-Centralized-Action-Items-in-account-dashboard", "note": "Automatic task creation and assignment plus team-wide views, due dates, priorities, assignees, status, and completion." }, { "label": "Krisp Zapier integration", "url": "https://help.krisp.ai/hc/en-us/articles/14772270941852-Integrate-Krisp-with-Zapier", "note": "Action-item, key-point, outline, and transcript triggers, including Jira task creation through Zapier." }, { "label": "Krisp webhook API", "url": "https://help.krisp.ai/hc/en-us/articles/24514911804316-Webhook-API", "note": "Core user webhooks and Advanced team webhook scope." }, { "label": "Krisp security and data handling", "url": "https://krisp.ai/security-for-ai-meeting-assistant/", "note": "No-training posture, US cloud storage, lack of standard regional residency, on-device transcription, encryption, and Enterprise controls." }, { "label": "Krisp cloud processing", "url": "https://help.krisp.ai/hc/en-us/articles/360012035500-What-data-Krisp-sends-to-the-cloud", "note": "Local noise cancellation plus on-device or transient cloud processing in transcript-only mode." } ] } ], "dimensions": [ { "key": "capture", "label": "Capture options", "lead": "Krisp has broader documented support for capture options.", "analysis": "Fathom: The bot supports the widest range of platforms and recording options. Eligible Mac users can choose bot-free transcript-only, audio plus transcript, or Zoom video; Google Meet bot-free video is still coming and Teams behavior varies by how the call is joined. Fathom says the bot-free modes preserve speaker attribution and action items. Krisp: Krisp records through the device without joining as a meeting participant. Its audio processing works across desktop calling apps.", "productA": { "id": "fathom", "name": "Fathom", "summary": "Meeting bot or bot-free transcript, audio, and Zoom video on Mac", "detail": "The bot supports the widest range of platforms and recording options. Eligible Mac users can choose bot-free transcript-only, audio plus transcript, or Zoom video; Google Meet bot-free video is still coming and Teams behavior varies by how the call is joined. Fathom says the bot-free modes preserve speaker attribution and action items.", "level": "available", "sources": [ { "label": "Fathom bot-free recording", "url": "https://help.fathom.video/en/articles/11578049", "note": "Current Zoom-on-Mac bot-free video and Google Meet/Teams rollout status." }, { "label": "Fathom product overview", "url": "https://www.fathom.ai/overview", "note": "Current bot-free capture modes, speaker attribution, action items, Ask Fathom, programmatic access, and the marketing claim that iOS capture is available." }, { "label": "Fathom 3.0 rollout", "url": "https://help.fathom.video/en/articles/11577345", "note": "Current Mac-only, English-only eligibility and staged rollout behavior for the new bot-free experience." }, { "label": "Fathom release notes", "url": "https://help.fathom.video/en/articles/6220097", "note": "July 2026 API recording-download support and current product changes." } ] }, "productB": { "id": "krisp", "name": "Krisp", "summary": "Bot-free system-audio capture", "detail": "Krisp records through the device without joining as a meeting participant. Its audio processing works across desktop calling apps.", "level": "strong", "sources": [ { "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." }, { "label": "Krisp bot-free screen recording", "url": "https://help.krisp.ai/hc/en-us/articles/16168004763420-Screen-record-your-meetings-with-Krisp", "note": "Bot-free screen/video capture and supported macOS/Windows versions." } ] } }, { "key": "platforms", "label": "Desktop and mobile", "lead": "Krisp has broader documented support for desktop and mobile.", "analysis": "Fathom: Fathom supports major online platforms on computers, but its current 3.0 rollout is limited to Mac and English-language meetings. Windows remains supported through the older bot-based experience. Official pages conflict on whether iOS in-person capture is already live; Android, Chromebook, Linux, phone calls, webinars, and breakout rooms are not normal supported paths. Krisp: Desktop combines recording with noise cancellation and voice features. Mobile supports in-person recording but not noise cancellation.", "productA": { "id": "fathom", "name": "Fathom", "summary": "Bot-free options on Mac; bot-based recording on Windows", "detail": "Fathom supports major online platforms on computers, but its current 3.0 rollout is limited to Mac and English-language meetings. Windows remains supported through the older bot-based experience. Official pages conflict on whether iOS in-person capture is already live; Android, Chromebook, Linux, phone calls, webinars, and breakout rooms are not normal supported paths.", "level": "limited", "sources": [ { "label": "Fathom supported systems", "url": "https://help.fathom.video/en/articles/296576", "note": "Computer, platform, mobile, phone call, webinar, and breakout limitations." }, { "label": "Fathom 3.0 rollout", "url": "https://help.fathom.video/en/articles/11577345", "note": "Current Mac-only, English-only eligibility and staged rollout behavior for the new bot-free experience." } ] }, "productB": { "id": "krisp", "name": "Krisp", "summary": "macOS, Windows, iOS, and Android", "detail": "Desktop combines recording with noise cancellation and voice features. Mobile supports in-person recording but not noise cancellation.", "level": "strong", "sources": [ { "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." }, { "label": "Krisp mobile recording", "url": "https://help.krisp.ai/hc/en-us/articles/20282426717596-How-to-record-in-person-meetings-with-Krisp-Mobile-App", "note": "iOS/Android in-person capture and mobile noise-cancellation limitation." } ] } }, { "key": "inPerson", "label": "In-person capture and speaker labels", "lead": "Krisp has broader documented support for in-person capture and speaker labels.", "analysis": "Fathom: Fathom’s marketing overview says its iOS app captures in-person meetings, but the help center and current launch page still call it coming soon or pre-download. In the older workaround, every room voice is attributed to the Fathom user rather than separated. Verify iOS access and room-speaker labeling in the actual account before rollout. Krisp: Mobile apps record and upload in-person conversations, but Krisp only documents automatic calendar-based speaker names for one-on-one meetings; ad-hoc meetings need manual assignment. The flagship noise-cancellation capability is also unavailable on mobile.", "productA": { "id": "fathom", "name": "Fathom", "summary": "iOS availability is unclear; verify in-person speaker labels", "detail": "Fathom’s marketing overview says its iOS app captures in-person meetings, but the help center and current launch page still call it coming soon or pre-download. In the older workaround, every room voice is attributed to the Fathom user rather than separated. Verify iOS access and room-speaker labeling in the actual account before rollout.", "level": "limited", "sources": [ { "label": "Fathom in-person meetings", "url": "https://help.fathom.video/en/articles/5500225", "note": "Current workaround, speaker limitation, and upcoming iOS path." }, { "label": "Fathom product overview", "url": "https://www.fathom.ai/overview", "note": "Current bot-free capture modes, speaker attribution, action items, Ask Fathom, programmatic access, and the marketing claim that iOS capture is available." } ] }, "productB": { "id": "krisp", "name": "Krisp", "summary": "Native iOS and Android room capture", "detail": "Mobile apps record and upload in-person conversations, but Krisp only documents automatic calendar-based speaker names for one-on-one meetings; ad-hoc meetings need manual assignment. The flagship noise-cancellation capability is also unavailable on mobile.", "level": "strong", "sources": [ { "label": "Krisp mobile recording", "url": "https://help.krisp.ai/hc/en-us/articles/20282426717596-How-to-record-in-person-meetings-with-Krisp-Mobile-App", "note": "iOS/Android in-person capture and mobile noise-cancellation limitation." }, { "label": "Krisp calendar and speaker naming", "url": "https://help.krisp.ai/hc/en-us/articles/10277892556828-Connecting-your-Calendar-to-Krisp", "note": "Calendar-based replacement of generic speaker labels with names is currently limited to one-on-one meetings." } ] } }, { "key": "recordings", "label": "Recordings, playback, and clips", "lead": "Both products document broad support for recordings, playback, and clips, with different scope and plan limits.", "analysis": "Fathom: Fathom supports playback, clips, and sharing for online calls. Bot-free video is limited to Zoom on Mac; other supported platforms have different recording options. Krisp: Krisp supports bot-free screen and video recording on supported macOS and Windows versions. An optional bot can also retain meeting video. Advanced adds trimming, comments, and more storage. Check storage quotas if your team keeps many recordings.", "productA": { "id": "fathom", "name": "Fathom", "summary": "Unlimited AV, playback, highlights, and clips", "detail": "Fathom supports playback, clips, and sharing for online calls. Bot-free video is limited to Zoom on Mac; other supported platforms have different recording options.", "level": "strong", "sources": [ { "label": "Fathom pricing", "url": "https://www.fathom.ai/pricing", "note": "Free, Premium, Team, Business, and Enterprise prices and feature gates." }, { "label": "Fathom bot-free recording", "url": "https://help.fathom.video/en/articles/11578049", "note": "Current Zoom-on-Mac bot-free video and Google Meet/Teams rollout status." }, { "label": "Fathom product overview", "url": "https://www.fathom.ai/overview", "note": "Current bot-free capture modes, speaker attribution, action items, Ask Fathom, programmatic access, and the marketing claim that iOS capture is available." } ] }, "productB": { "id": "krisp", "name": "Krisp", "summary": "Bot-free audio and screen/video; optional bot video", "detail": "Krisp supports bot-free screen and video recording on supported macOS and Windows versions. An optional bot can also retain meeting video. Advanced adds trimming, comments, and more storage. Check storage quotas if your team keeps many recordings.", "level": "strong", "sources": [ { "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." }, { "label": "Krisp recording FAQ", "url": "https://help.krisp.ai/hc/en-us/articles/12216182124956-FAQ-about-Krisp-Recording-feature", "note": "Audio recording and optional Krisp-bot video path; supplemented by the newer bot-free screen-recording guide." }, { "label": "Krisp bot-free screen recording", "url": "https://help.krisp.ai/hc/en-us/articles/16168004763420-Screen-record-your-meetings-with-Krisp", "note": "Bot-free screen/video capture and supported macOS/Windows versions." } ] } }, { "key": "notesAndSearch", "label": "Notes, action items, and search", "lead": "Both products document broad support for notes, action items, and search, with different scope and plan limits.", "analysis": "Fathom: Summary quality and speed are core strengths. Paid AI action items identify assignees and link to the source moment; the API also returns completion state and assignee metadata. Fathom presents action items inside each meeting rather than documenting a workspace-wide task dashboard. Advanced summary types and some AI capabilities are plan-limited even while base transcription is free. Krisp: Krisp automatically generates and assigns action items when calendar identity or transcript speaker identity is available. The workspace action center supports all-team and assigned-to-me views, reassignment, due dates, priority, status, and completion. The shared action center helps teams track follow-up; broader person and company histories are more limited.", "productA": { "id": "fathom", "name": "Fathom", "summary": "Fast summaries, assigned action items, Ask Fathom, and team search", "detail": "Summary quality and speed are core strengths. Paid AI action items identify assignees and link to the source moment; the API also returns completion state and assignee metadata. Fathom presents action items inside each meeting rather than documenting a workspace-wide task dashboard. Advanced summary types and some AI capabilities are plan-limited even while base transcription is free.", "level": "strong", "sources": [ { "label": "Fathom pricing", "url": "https://www.fathom.ai/pricing", "note": "Free, Premium, Team, Business, and Enterprise prices and feature gates." }, { "label": "Fathom product overview", "url": "https://www.fathom.ai/overview", "note": "Current bot-free capture modes, speaker attribution, action items, Ask Fathom, programmatic access, and the marketing claim that iOS capture is available." }, { "label": "Fathom AI action items", "url": "https://help.fathom.video/en/articles/640768", "note": "AI detection of action items and their assignees plus follow-up email generation." } ] }, "productB": { "id": "krisp", "name": "Krisp", "summary": "AI notes plus a centralized, assigned action-item tracker", "detail": "Krisp automatically generates and assigns action items when calendar identity or transcript speaker identity is available. The workspace action center supports all-team and assigned-to-me views, reassignment, due dates, priority, status, and completion. The shared action center helps teams track follow-up; broader person and company histories are more limited.", "level": "strong", "sources": [ { "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." }, { "label": "Krisp centralized action items", "url": "https://help.krisp.ai/hc/en-us/articles/18809437531420-Centralized-Action-Items-in-account-dashboard", "note": "Automatic task creation and assignment plus team-wide views, due dates, priorities, assignees, status, and completion." } ] } }, { "key": "companyMemory", "label": "People, companies, and context", "lead": "Fathom has broader documented support for people, companies, and context.", "analysis": "Fathom: Fathom organizes team calls and customer context. The cited docs do not establish shared person and company histories that combine meetings, email, and calendars across departments. Krisp: Meetings are searchable and available through AI chat, but the product does not emphasize combined email, calendar, person, and company relationship pages.", "productA": { "id": "fathom", "name": "Fathom", "summary": "Meeting and customer-call library", "detail": "Fathom organizes team calls and customer context. The cited docs do not establish shared person and company histories that combine meetings, email, and calendars across departments.", "level": "available", "sources": [ { "label": "Fathom pricing", "url": "https://www.fathom.ai/pricing", "note": "Free, Premium, Team, Business, and Enterprise prices and feature gates." } ] }, "productB": { "id": "krisp", "name": "Krisp", "summary": "Meeting library and AI chat", "detail": "Meetings are searchable and available through AI chat, but the product does not emphasize combined email, calendar, person, and company relationship pages.", "level": "limited", "sources": [ { "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." }, { "label": "Krisp MCP", "url": "https://help.krisp.ai/hc/en-us/articles/25396920405148-Krisp-MCP", "note": "OAuth MCP access to transcripts, summaries, key points, action items, and calendar context." } ] } }, { "key": "sharing", "label": "Automatic sharing and workspace defaults", "lead": "Both products document broad support for automatic sharing and workspace defaults, with different scope and plan limits.", "analysis": "Fathom: Admins can set auto-capture and visibility separately for external, internal, and unscheduled meetings at organization or team level, including whether users may override the default. Individuals can also send a summary, a recording, or both automatically—but the audience is every calendar invitee, including people who did not attend. Krisp: Krisp auto-shares transcripts, notes, and recordings to same-workspace calendar invitees when its calendar and join prerequisites are met; the setting defaults on during rollout. Advanced can also route selected users’ external meetings to managers, and recurring meetings can post to Teams channels. The audience logic is useful but narrower than a general title, participant, domain, tag, and destination rule builder.", "productA": { "id": "fathom", "name": "Fathom", "summary": "Organization and team visibility defaults, plus attendee auto-share", "detail": "Admins can set auto-capture and visibility separately for external, internal, and unscheduled meetings at organization or team level, including whether users may override the default. Individuals can also send a summary, a recording, or both automatically—but the audience is every calendar invitee, including people who did not attend.", "level": "strong", "sources": [ { "label": "Fathom auto-capture and visibility controls", "url": "https://help.fathom.video/en/articles/13729025", "note": "Organization and team defaults for capture and visibility across external, internal, and unscheduled meetings." }, { "label": "Fathom attendee auto-share", "url": "https://help.fathom.video/en/articles/7574785", "note": "Automatic delivery of summaries, recordings, or both to every calendar invitee, including no-shows." } ] }, "productB": { "id": "krisp", "name": "Krisp", "summary": "Calendar, manager, and recurring-channel auto-sharing", "detail": "Krisp auto-shares transcripts, notes, and recordings to same-workspace calendar invitees when its calendar and join prerequisites are met; the setting defaults on during rollout. Advanced can also route selected users’ external meetings to managers, and recurring meetings can post to Teams channels. The audience logic is useful but narrower than a general title, participant, domain, tag, and destination rule builder.", "level": "strong", "sources": [ { "label": "Krisp meeting sharing", "url": "https://help.krisp.ai/hc/en-us/articles/10386573495196-Sharing-your-meetings-with-Krisp", "note": "Automatic sharing to same-workspace calendar invitees, prerequisites, and rollout behavior." }, { "label": "Krisp Manager View", "url": "https://help.krisp.ai/hc/en-us/articles/21142526003356-Manager-View", "note": "Advanced-plan automatic sharing of selected team members' external meetings to chosen managers." }, { "label": "Krisp Microsoft Teams integration", "url": "https://help.krisp.ai/hc/en-us/articles/26704048673436-Integrate-Krisp-with-Microsoft-Teams", "note": "Automatic notes delivery for recurring meetings and manual channel sharing." } ] } }, { "key": "automations", "label": "Automations", "lead": "Both products support automations, with different scope and plan limits.", "analysis": "Fathom: Fathom handles common customer-facing follow-through well. Assigned action items can sync automatically or manually to Asana, webhooks can deliver action-item payloads, and Zapier or CRM integrations extend delivery. It does not document the same broad native trigger/condition/action builder for arbitrary work systems. Krisp: Core includes action-item, note, and transcript triggers through Zapier and webhooks; a generated action item can create a Jira task through Zapier. Advanced adds team webhooks. Krisp is still less centered on custom AI extraction and a native multi-step condition/action canvas.", "productA": { "id": "fathom", "name": "Fathom", "summary": "CRM, webhook, Zapier, and Asana follow-through", "detail": "Fathom handles common customer-facing follow-through well. Assigned action items can sync automatically or manually to Asana, webhooks can deliver action-item payloads, and Zapier or CRM integrations extend delivery. It does not document the same broad native trigger/condition/action builder for arbitrary work systems.", "level": "available", "sources": [ { "label": "Fathom pricing", "url": "https://www.fathom.ai/pricing", "note": "Free, Premium, Team, Business, and Enterprise prices and feature gates." }, { "label": "Fathom Asana integration", "url": "https://help.fathom.video/en/articles/7639617", "note": "Automatic or manual synchronization of assigned meeting actions into Asana with source links." }, { "label": "Fathom public API", "url": "https://developers.fathom.ai/quickstart", "note": "User-scoped API keys plus meeting metadata, speaker-attributed transcripts, summaries, assigned action items, CRM matches, pagination, and administrator visibility limits." } ] }, "productB": { "id": "krisp", "name": "Krisp", "summary": "Automatic action items, webhooks, and Zapier; fewer native rules", "detail": "Core includes action-item, note, and transcript triggers through Zapier and webhooks; a generated action item can create a Jira task through Zapier. Advanced adds team webhooks. Krisp is still less centered on custom AI extraction and a native multi-step condition/action canvas.", "level": "available", "sources": [ { "label": "Krisp centralized action items", "url": "https://help.krisp.ai/hc/en-us/articles/18809437531420-Centralized-Action-Items-in-account-dashboard", "note": "Automatic task creation and assignment plus team-wide views, due dates, priorities, assignees, status, and completion." }, { "label": "Krisp webhook API", "url": "https://help.krisp.ai/hc/en-us/articles/24514911804316-Webhook-API", "note": "Core user webhooks and Advanced team webhook scope." }, { "label": "Krisp Zapier integration", "url": "https://help.krisp.ai/hc/en-us/articles/14772270941852-Integrate-Krisp-with-Zapier", "note": "Action-item, key-point, outline, and transcript triggers, including Jira task creation through Zapier." }, { "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." } ] } }, { "key": "integrations", "label": "Integrations", "lead": "Both products support integrations, with different scope and plan limits.", "analysis": "Fathom: CRM delivery and collaboration integrations cover the common sales workflow, while Asana turns assigned meeting actions into trackable tasks. Broader issue-tracker coverage and custom operational actions are less central. Krisp: Core covers general integrations and webhooks. Salesforce and more revenue-focused management features require Advanced.", "productA": { "id": "fathom", "name": "Fathom", "summary": "Strong CRM, Asana, Zapier, and common work-tool connections", "detail": "CRM delivery and collaboration integrations cover the common sales workflow, while Asana turns assigned meeting actions into trackable tasks. Broader issue-tracker coverage and custom operational actions are less central.", "level": "available", "sources": [ { "label": "Fathom pricing", "url": "https://www.fathom.ai/pricing", "note": "Free, Premium, Team, Business, and Enterprise prices and feature gates." }, { "label": "Fathom Asana integration", "url": "https://help.fathom.video/en/articles/7639617", "note": "Automatic or manual synchronization of assigned meeting actions into Asana with source links." } ] }, "productB": { "id": "krisp", "name": "Krisp", "summary": "Common work tools; Salesforce on Advanced", "detail": "Core covers general integrations and webhooks. Salesforce and more revenue-focused management features require Advanced.", "level": "available", "sources": [ { "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." }, { "label": "Krisp webhook API", "url": "https://help.krisp.ai/hc/en-us/articles/24514911804316-Webhook-API", "note": "Core user webhooks and Advanced team webhook scope." }, { "label": "Krisp Zapier integration", "url": "https://help.krisp.ai/hc/en-us/articles/14772270941852-Integrate-Krisp-with-Zapier", "note": "Action-item, key-point, outline, and transcript triggers, including Jira task creation through Zapier." } ] } }, { "key": "agentsAndApi", "label": "API, MCP, CLI, and data portability", "lead": "Both products document broad support for API, MCP, CLI, and data portability, with different scope and plan limits.", "analysis": "Fathom: The REST API can return speaker-attributed transcripts, summaries, action items with assignees and completion state, attendees, CRM matches, playback metadata, and recording downloads. Its official MCP connects authorized meeting data to ChatGPT, Claude, and other clients. Both follow what the authenticated user owns or can see through team sharing; an administrator key does not automatically reach private meetings across the organization. Krisp: The hosted OAuth MCP can search meetings, fetch full transcripts and summaries, list action items by assignee or completion state, inspect activity, and read upcoming meetings. Agent access is unusually accessible at the entry tier. Teams needing centralized webhook management move to Advanced, while private deployment is Enterprise.", "productA": { "id": "fathom", "name": "Fathom", "summary": "Rich public API and MCP, scoped to the connected user", "detail": "The REST API can return speaker-attributed transcripts, summaries, action items with assignees and completion state, attendees, CRM matches, playback metadata, and recording downloads. Its official MCP connects authorized meeting data to ChatGPT, Claude, and other clients. Both follow what the authenticated user owns or can see through team sharing; an administrator key does not automatically reach private meetings across the organization.", "level": "strong", "sources": [ { "label": "Fathom public API", "url": "https://developers.fathom.ai/quickstart", "note": "User-scoped API keys plus meeting metadata, speaker-attributed transcripts, summaries, assigned action items, CRM matches, pagination, and administrator visibility limits." }, { "label": "Fathom MCP", "url": "https://developers.fathom.ai/mcp-docs", "note": "Official authenticated MCP access from ChatGPT, Claude, Claude Code, and other compatible clients." }, { "label": "Fathom release notes", "url": "https://help.fathom.video/en/articles/6220097", "note": "July 2026 API recording-download support and current product changes." } ] }, "productB": { "id": "krisp", "name": "Krisp", "summary": "MCP with transcripts and tasks, plus webhooks on Core", "detail": "The hosted OAuth MCP can search meetings, fetch full transcripts and summaries, list action items by assignee or completion state, inspect activity, and read upcoming meetings. Agent access is unusually accessible at the entry tier. Teams needing centralized webhook management move to Advanced, while private deployment is Enterprise.", "level": "strong", "sources": [ { "label": "Krisp MCP", "url": "https://help.krisp.ai/hc/en-us/articles/25396920405148-Krisp-MCP", "note": "OAuth MCP access to transcripts, summaries, key points, action items, and calendar context." }, { "label": "Krisp centralized action items", "url": "https://help.krisp.ai/hc/en-us/articles/18809437531420-Centralized-Action-Items-in-account-dashboard", "note": "Automatic task creation and assignment plus team-wide views, due dates, priorities, assignees, status, and completion." }, { "label": "Krisp webhook API", "url": "https://help.krisp.ai/hc/en-us/articles/24514911804316-Webhook-API", "note": "Core user webhooks and Advanced team webhook scope." } ] } }, { "key": "admin", "label": "Security, privacy, and admin", "lead": "Both products support security, privacy, and admin, with different scope and plan limits.", "analysis": "Fathom: Enterprise adds SSO, SCIM, and custom retention. Fathom currently supports one retention policy per team and asks customers to configure it through support. All data is US-hosted; de-identified data may improve Fathom’s in-house models unless users or a Team Edition admin opt out. Krisp: Enforced modes and manager views require Advanced. SSO/SCIM, a negotiable data-center choice, unlimited storage, private/on-device options, and the documented 100+ seat HIPAA path are Enterprise. Krisp’s security page says standard cloud data is US-hosted with no regional option.", "productA": { "id": "fathom", "name": "Fathom", "summary": "Strong upper-tier controls, with US-only hosting", "detail": "Enterprise adds SSO, SCIM, and custom retention. Fathom currently supports one retention policy per team and asks customers to configure it through support. All data is US-hosted; de-identified data may improve Fathom’s in-house models unless users or a Team Edition admin opt out.", "level": "available", "sources": [ { "label": "Fathom pricing", "url": "https://www.fathom.ai/pricing", "note": "Free, Premium, Team, Business, and Enterprise prices and feature gates." }, { "label": "Fathom auto-capture and visibility controls", "url": "https://help.fathom.video/en/articles/13729025", "note": "Organization and team defaults for capture and visibility across external, internal, and unscheduled meetings." }, { "label": "Fathom security and AI training", "url": "https://help.fathom.video/en/articles/296512", "note": "US data hosting, de-identified in-house model training and opt-out controls, plus third-party no-training terms." }, { "label": "Fathom retention policies", "url": "https://help.fathom.video/en/articles/6057089", "note": "Enterprise-only, support-managed retention with one policy per team." } ] }, "productB": { "id": "krisp", "name": "Krisp", "summary": "Policy tools on Advanced; private deployment and compliance on Enterprise", "detail": "Enforced modes and manager views require Advanced. SSO/SCIM, a negotiable data-center choice, unlimited storage, private/on-device options, and the documented 100+ seat HIPAA path are Enterprise. Krisp’s security page says standard cloud data is US-hosted with no regional option.", "level": "available", "sources": [ { "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." }, { "label": "Krisp security and data handling", "url": "https://krisp.ai/security-for-ai-meeting-assistant/", "note": "No-training posture, US cloud storage, lack of standard regional residency, on-device transcription, encryption, and Enterprise controls." }, { "label": "Krisp cloud processing", "url": "https://help.krisp.ai/hc/en-us/articles/360012035500-What-data-Krisp-sends-to-the-cloud", "note": "Local noise cancellation plus on-device or transient cloud processing in transcript-only mode." } ] } }, { "key": "languages", "label": "Languages", "lead": "Fathom has broader documented support for languages.", "analysis": "Fathom: Fathom documents 38 supported languages. Bot-free rollout is currently narrower, so language support should be checked per capture mode. Krisp: Adequate for many English-centered teams, but much narrower on paper than competitors advertising 75 or 100+ languages.", "productA": { "id": "fathom", "name": "Fathom", "summary": "38 languages on the free plan", "detail": "Fathom documents 38 supported languages. Bot-free rollout is currently narrower, so language support should be checked per capture mode.", "level": "available", "sources": [ { "label": "Fathom pricing", "url": "https://www.fathom.ai/pricing", "note": "Free, Premium, Team, Business, and Enterprise prices and feature gates." }, { "label": "Fathom bot-free recording", "url": "https://help.fathom.video/en/articles/11578049", "note": "Current Zoom-on-Mac bot-free video and Google Meet/Teams rollout status." } ] }, "productB": { "id": "krisp", "name": "Krisp", "summary": "16 transcription languages", "detail": "Adequate for many English-centered teams, but much narrower on paper than competitors advertising 75 or 100+ languages.", "level": "limited", "sources": [ { "label": "Krisp multilingual transcription", "url": "https://help.krisp.ai/hc/en-us/articles/13803811067292-Record-and-transcribe-multilingual-meetings", "note": "Current 16-language transcription list." } ] } } ], "directComparison": null, "thirdOption": { "product": { "id": "circleback", "name": "Circleback", "shortName": "Circleback", "logoPath": "/logos/circleback_square.png", "website": "https://circleback.ai", "tagline": "Every meeting becomes useful company memory.", "positioning": "Circleback records online meetings with a meeting bot or bot-free desktop app, then turns them into detailed notes, speaker-labeled transcripts, and automatically assigned action items. Automatic sharing, search, and automations turn those meetings into shared company memory. People and AI agents can use the same complete record through the app, API, MCP, and CLI. In-person conversations captured on mobile or Apple Watch, plus imported recordings, flow through the same system.", "bestFor": "Teams across sales, product, engineering, recruiting, customer success, and leadership that need shared meeting notes, assigned follow-up, and automations—with the full record available to people and AI agents.", "lessIdealFor": "People who only need occasional transcripts, or sales organizations buying primarily for forecasting and rep coaching.", "decisionSummary": { "fit": "Online meeting notes, follow-through, and shared company memory", "chooseFor": [ "Detailed notes and labeled transcripts", "Full meeting data via API, MCP, and CLI" ], "watchFor": [ "Paid plans are per user", "Not a forecasting suite" ] }, "pricing": { "headline": "Free; Pro from $15/user/month annually; Business from $25/user/month annually; Enterprise $35/user/month, billed annually", "detail": "Free includes unlimited meetings and members with 30 days of meeting and recording history, limited automations, and API, MCP, and CLI access. Pro adds automations with all integrations, including Notion, HubSpot, Salesforce, Attio, webhooks, and many more apps, plus custom AI insights. Paid prices are per user/month: Pro is $15 with annual billing or $18 month-to-month; Business is $25 or $29; Enterprise is $35 with annual billing only. See https://circleback.ai/pricing for current plan packaging.", "freePlan": "Free includes unlimited meetings and members, with 30 days of meeting and recording history, limited automations, and API, MCP, and CLI access." }, "strengths": [ "Record online meetings with a meeting bot or bot-free desktop app. In-person and imported recordings get the same speaker-labeled transcripts. Keep the recording for playback, or retain just the notes and transcript.", "The notes are detailed enough to stand alone, while automatically assigned action items stay trackable across the workspace and can become issues in Linear or another work tracker.", "Conditional automatic sharing, company context, free viewers, enforced defaults, and actions in connected apps make each meeting useful beyond the person who recorded it.", "Circleback is built for people and AI agents. The complete meeting record available to a person—including the recording, full speaker-labeled transcript, notes, action items, attendees, people, and companies—is also available programmatically through the public API, MCP, and CLI.", "Security controls include encryption at rest and in transit, SOC 2 Type II, EU-U.S. Data Privacy Framework certification, GDPR support, and HIPAA compliance. Customer data is never used to train models, and an external infrastructure pentest report is available through the security portal.", "For in-person conversations, one tap on your phone’s Lock Screen widget or Apple Watch complication starts recording; a configured iPhone Action button starts it with a press and hold. There is no separate recorder to buy, carry, or charge." ], "tradeoffs": [ "The Free plan has shorter history and limited automations. Pro adds automations with all integrations, including Notion, HubSpot, Salesforce, Attio, webhooks, and many more apps, plus custom AI insights. A solo user who only wants occasional transcripts may find a more generous free recorder elsewhere.", "It is not a sales forecasting suite. Gong goes further on deal inspection, rep coaching, and forecasting.", "It is not a live meeting coach. Read AI goes further on real-time engagement and sentiment signals, while Krisp specializes in cleaning up audio before it reaches the transcript.", "Circleback’s primary processing operations are in the United States. A company with a hard regional-hosting or on-premises requirement should confirm fit during security review." ], "chooseIf": [ "You want online meetings captured with or without a bot, with the same speaker-labeled record for in-person conversations and imported recordings.", "You want notes that explain the meeting to someone who missed it, plus assigned action items in one shared list and your issue tracker.", "You want Circleback to look things up and do the next step in the apps where your team works.", "You want coworkers, ChatGPT, Claude, other agents, and your own tools to use the same company context.", "You also want quick in-person recording from your phone or Watch without a separate recorder." ], "features": { "capture": { "summary": "Online meetings with or without a bot; in-person recording too", "detail": "Use the meeting bot for Zoom, Google Meet, Teams, and Webex calls, or record online meetings locally on macOS or Windows without a bot. On desktop, click Record in the detected-meeting prompt. In-person recording on mobile or Apple Watch and imported phone calls join the same system. Every route produces speaker-labeled transcripts, notes, and assigned action items, with search, sharing, and automations in one workspace.", "level": "strong" }, "platforms": { "summary": "Web, macOS, Windows, iOS, Android, and Apple Watch", "detail": "macOS and Windows apps capture online meetings without a bot, including system audio and video, with recording from the detected-meeting prompt. The iOS and Android apps record in-person conversations and include Assistant. Apple Watch records from your wrist without the iPhone nearby. Every app sends recordings into the same Circleback meeting system.", "level": "strong" }, "inPerson": { "summary": "Phone, desktop, or Watch—with speaker labels", "detail": "Record in-person conversations from iOS, Android, macOS, Windows, or Apple Watch. For quick capture, tap your phone’s Lock Screen widget or Apple Watch complication, or press and hold your configured iPhone Action button. No separate recorder is needed. Recordings get the same speaker labels, notes, assigned action items, search, sharing, and automations as online meetings. Phone calls use an existing call recording imported into Circleback.", "level": "strong" }, "recordings": { "summary": "Optional recordings with playback, downloads, and clips", "detail": "Every capture route can keep the source recording with the meeting. Play it beside the transcript, download it, link to a moment, or make a clip. If you only want notes and the speaker-labeled transcript, turn recording storage off.", "level": "strong" }, "notesAndSearch": { "summary": "Detailed standalone notes, assigned action items, and cited search", "detail": "Circleback’s notes are designed to give someone who missed the meeting its context, decisions, and next steps. It automatically creates action items and assigns them when the conversation makes the owner clear. One workspace-wide list lets teams filter and complete tasks across meetings. Custom insights extract the fields a team needs, while Assistant searches meetings and connected email with citations.", "level": "strong" }, "companyMemory": { "summary": "Meeting and email history for each person and company", "detail": "Person and company pages combine rolling summaries, relationship timelines, emails, meetings, attendees, and upcoming events. Search and Assistant work across that context, so a conversation stays useful to the next person and the next team.", "level": "strong" }, "sharing": { "summary": "Conditional automatic sharing with workspace safeguards", "detail": "Automations can share matching meetings with specific people, teams, or the whole workspace based on titles, participants, invitee emails or domains, tags, and combined conditions. Admins can set or enforce default sharing access while members retain explicit controls for private or sensitive conversations.", "level": "strong" }, "automations": { "summary": "Conditional sharing, CRM updates, and task creation", "detail": "Run actions when meetings match conditions, extract the fields each team cares about, share notes, and route the result into the system where work happens. Sales can update the CRM; product and research can collect themes; engineering can open assigned issues in Linear or another tracker; recruiting and customer teams can route structured follow-up. Automations also post to Slack, call webhooks, and re-run against older meetings.", "level": "strong" }, "integrations": { "summary": "Search other apps, then do the work there", "detail": "Circleback Assistant can look up context and take actions in tools such as Linear, Notion, Asana, HubSpot, PostHog, Attio, Ashby, Intercom, and Plain. Automations can create Linear issues from assigned meeting action items, write action items to monday.com, and send outcomes to Slack, Salesforce, Zoho, and more. Connect additional tools through Zapier, Make, webhooks, or custom MCP servers.", "level": "strong" }, "agentsAndApi": { "summary": "The same complete meeting data for people and AI agents", "detail": "Circleback is built for people and AI agents. The complete meeting record a person can access—its full speaker-labeled transcript, recording, notes, action items, metadata, attendees, and related people and companies—is also available programmatically through the public API, MCP, and CLI. The API also supports action-item updates. MCP and CLI add search and retrieval across meetings, transcripts, action items, calendars, email, people, companies, and tags, and can update meetings and tags, share meetings, and create, update, or delete action items. Connect ChatGPT or Claude, build internal tools, or receive meeting data by webhook.", "level": "strong" }, "admin": { "summary": "Security, privacy, and workspace controls", "detail": "Customer data is encrypted at rest and in transit and never used to train models. Circleback is SOC 2 Type II, certified under the EU-U.S. Data Privacy Framework, supports GDPR obligations, and is HIPAA-compliant with BAAs available. The security portal includes compliance materials and an external infrastructure pentest report. Available controls include single sign-on (SAML or OIDC) and SCIM provisioning, configurable data retention and recording storage, enforced workspace and sharing settings, teams and roles, domain and API key access controls, centralized billing, usage reporting, and free viewer seats.", "level": "strong" }, "languages": { "summary": "100+ transcription languages", "detail": "Users can choose from more than 100 meeting languages and separately control the output language used for generated notes.", "level": "strong" } }, "sources": [ { "label": "Circleback product guide", "url": "https://circleback.ai/llms.txt", "note": "Capture modes, apps, search, automations, integrations, recordings, MCP, CLI, webhooks, and security resources." }, { "label": "Circleback pricing", "url": "https://circleback.ai/pricing", "note": "Current plan prices, included features, Business controls, Enterprise options, and free viewer seats." }, { "label": "Circleback recording guide", "url": "https://circleback.ai/docs/support/recording/getting-started-with-recording", "note": "Desktop, mobile, bot, and import capture paths for online and in-person conversations." }, { "label": "Circleback desktop recording", "url": "https://circleback.ai/docs/support/recording/desktop-app/record-meetings-with-the-desktop-app", "note": "Detected-meeting recording prompts, automatic recording, and bot-free desktop audio and video capture." }, { "label": "Circleback mobile recording shortcuts", "url": "https://circleback.ai/docs/support/recording/mobile-app/record-meetings-with-the-mobile-app", "note": "Mobile recording and links to widget and Action button setup guides." }, { "label": "Circleback iPhone Action button", "url": "https://circleback.ai/docs/support/recording/mobile-app/start-recording-with-the-action-button-on-iphone", "note": "Configure Controls → Circleback → Record, then press and hold to start recording." }, { "label": "Circleback Apple Watch complication", "url": "https://apps.apple.com/us/app/circleback-ai-meeting-notes/id6738971048", "note": "Publisher description documents one-tap Watch complication recording and the same transcript and notes as other meetings." }, { "label": "Circleback optional recording storage", "url": "https://circleback.ai/docs/support/recording/configure-whether-meeting-recordings-are-saved", "note": "Keep notes, action items, transcript, and insights while disabling stored audio and video." }, { "label": "Circleback mobile and Apple Watch apps", "url": "https://circleback.ai/mobile", "note": "iOS, Android, and Apple Watch capture for in-person meetings and conversations." }, { "label": "Circleback public API", "url": "https://circleback.ai/docs/api", "note": "Programmatic access to the complete meeting record available in Circleback, including notes, action items, transcripts, recordings, people, and companies." }, { "label": "Circleback MCP documentation", "url": "https://circleback.ai/docs/support/platform/circleback-mcp", "note": "Access from ChatGPT, Claude, Cursor, Codex, and other MCP clients to meetings, transcripts, action items, people, companies, calendar, email, and tags, plus write tools for meetings, tags, sharing, and action items." }, { "label": "Circleback CLI documentation", "url": "https://circleback.ai/docs/support/platform/circleback-cli", "note": "Command-line and JSON access to meetings, speaker-labeled transcripts, action items, calendars, email, people, companies, and cross-meeting action-item search." }, { "label": "Circleback Assistant connectors", "url": "https://circleback.ai/docs/support/assistant/ask-circleback-assistant", "note": "Search and take action in connected work apps from Circleback Assistant." }, { "label": "Circleback automatic sharing", "url": "https://circleback.ai/docs/support/automations/automatically-share-meetings-with-your-workspace", "note": "Conditional sharing by meeting title, participants, invitee emails or domains, and tags to people, teams, or the workspace." }, { "label": "Circleback enforced workspace settings", "url": "https://circleback.ai/docs/support/workspace-and-teams/default-and-enforced-workspace-settings", "note": "Admin-controlled defaults for sharing access, recording storage, joining preferences, and other meeting settings." }, { "label": "Circleback security and data processing", "url": "https://circleback.ai/dpa", "note": "Retention responsibilities, subprocessors, and United States primary processing operations." }, { "label": "Circleback security overview", "url": "https://circleback.ai/docs/support/security/security", "note": "Encryption at rest and in transit, SOC 2 Type II, no-training commitment, GDPR support, HIPAA compliance and BAA availability, EU-U.S. Data Privacy Framework certification, and an external infrastructure pentest." }, { "label": "Circleback security portal", "url": "https://security.circleback.ai/", "note": "Compliance materials, security controls, subprocessors, and an external infrastructure pentest report." }, { "label": "Circleback action items in Linear", "url": "https://circleback.ai/docs/support/automations/integrations/integrate-with-linear", "note": "Automatically create Linear issues from meeting action items and preserve the matched assignee." } ] }, "label": "A third option to consider" }, "faqs": [ { "question": "Which is better: Fathom or Krisp?", "answer": "Fathom is the stronger online recording and clip workflow. Krisp is the stronger audio-quality tool and also covers bot-free desktop plus mobile room capture." }, { "question": "Which is less expensive, Fathom or Krisp?", "answer": "Fathom: Free; Premium from $16/user/month annually. Krisp: Core $8 and Advanced $15/user/month with annual billing. Compare the paid seats, included usage, recording access, and admin features you actually need." }, { "question": "Can Fathom and Krisp record without a bot?", "answer": "Fathom: Meeting bot or bot-free transcript, audio, and Zoom video on Mac. Krisp: Bot-free system-audio capture. Check whether your preferred recording method preserves video and speaker labels." }, { "question": "Which is better for a whole company?", "answer": "Compare automatic sharing, permissions, retention, and the defaults admins can enforce. Fathom: Organization and team visibility defaults, plus attendee auto-share. Krisp: Calendar, manager, and recurring-channel auto-sharing." }, { "question": "Can I access and move the full meeting data?", "answer": "Fathom: Rich public API and MCP, scoped to the connected user. Krisp: MCP with transcripts and tasks, plus webhooks on Core. Check the selected plan, authentication model, transcript scope, export format, and retention window for the workflow you need." }, { "question": "How was this comparison researched?", "answer": "We use first-party pricing pages, product pages, help docs, and release notes for both products. Links appear in each feature comparison and in the Sources section." } ], "variableMeasured": [ "Capture options", "Desktop and mobile", "In-person capture and speaker labels", "Recordings, playback, and clips", "Notes, action items, and search", "People, companies, and context", "Automatic sharing and workspace defaults", "Automations", "Integrations", "API, MCP, CLI, and data portability", "Security, privacy, and admin", "Languages" ], "sources": [ { "productId": "fathom", "productName": "Fathom", "label": "Fathom pricing", "url": "https://www.fathom.ai/pricing", "note": "Free, Premium, Team, Business, and Enterprise prices and feature gates." }, { "productId": "fathom", "productName": "Fathom", "label": "Fathom supported systems", "url": "https://help.fathom.video/en/articles/296576", "note": "Computer, platform, mobile, phone call, webinar, and breakout limitations." }, { "productId": "fathom", "productName": "Fathom", "label": "Fathom in-person meetings", "url": "https://help.fathom.video/en/articles/5500225", "note": "Current workaround, speaker limitation, and upcoming iOS path." }, { "productId": "fathom", "productName": "Fathom", "label": "Fathom bot-free recording", "url": "https://help.fathom.video/en/articles/11578049", "note": "Current Zoom-on-Mac bot-free video and Google Meet/Teams rollout status." }, { "productId": "fathom", "productName": "Fathom", "label": "Fathom product overview", "url": "https://www.fathom.ai/overview", "note": "Current bot-free capture modes, speaker attribution, action items, Ask Fathom, programmatic access, and the marketing claim that iOS capture is available." }, { "productId": "fathom", "productName": "Fathom", "label": "Fathom 3.0 rollout", "url": "https://help.fathom.video/en/articles/11577345", "note": "Current Mac-only, English-only eligibility and staged rollout behavior for the new bot-free experience." }, { "productId": "fathom", "productName": "Fathom", "label": "Fathom auto-capture and visibility controls", "url": "https://help.fathom.video/en/articles/13729025", "note": "Organization and team defaults for capture and visibility across external, internal, and unscheduled meetings." }, { "productId": "fathom", "productName": "Fathom", "label": "Fathom attendee auto-share", "url": "https://help.fathom.video/en/articles/7574785", "note": "Automatic delivery of summaries, recordings, or both to every calendar invitee, including no-shows." }, { "productId": "fathom", "productName": "Fathom", "label": "Fathom public API", "url": "https://developers.fathom.ai/quickstart", "note": "User-scoped API keys plus meeting metadata, speaker-attributed transcripts, summaries, assigned action items, CRM matches, pagination, and administrator visibility limits." }, { "productId": "fathom", "productName": "Fathom", "label": "Fathom MCP", "url": "https://developers.fathom.ai/mcp-docs", "note": "Official authenticated MCP access from ChatGPT, Claude, Claude Code, and other compatible clients." }, { "productId": "fathom", "productName": "Fathom", "label": "Fathom AI action items", "url": "https://help.fathom.video/en/articles/640768", "note": "AI detection of action items and their assignees plus follow-up email generation." }, { "productId": "fathom", "productName": "Fathom", "label": "Fathom Asana integration", "url": "https://help.fathom.video/en/articles/7639617", "note": "Automatic or manual synchronization of assigned meeting actions into Asana with source links." }, { "productId": "fathom", "productName": "Fathom", "label": "Fathom release notes", "url": "https://help.fathom.video/en/articles/6220097", "note": "July 2026 API recording-download support and current product changes." }, { "productId": "fathom", "productName": "Fathom", "label": "Fathom security and AI training", "url": "https://help.fathom.video/en/articles/296512", "note": "US data hosting, de-identified in-house model training and opt-out controls, plus third-party no-training terms." }, { "productId": "fathom", "productName": "Fathom", "label": "Fathom retention policies", "url": "https://help.fathom.video/en/articles/6057089", "note": "Enterprise-only, support-managed retention with one policy per team." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp mobile recording", "url": "https://help.krisp.ai/hc/en-us/articles/20282426717596-How-to-record-in-person-meetings-with-Krisp-Mobile-App", "note": "iOS/Android in-person capture and mobile noise-cancellation limitation." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp calendar and speaker naming", "url": "https://help.krisp.ai/hc/en-us/articles/10277892556828-Connecting-your-Calendar-to-Krisp", "note": "Calendar-based replacement of generic speaker labels with names is currently limited to one-on-one meetings." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp meeting sharing", "url": "https://help.krisp.ai/hc/en-us/articles/10386573495196-Sharing-your-meetings-with-Krisp", "note": "Automatic sharing to same-workspace calendar invitees, prerequisites, and rollout behavior." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp Manager View", "url": "https://help.krisp.ai/hc/en-us/articles/21142526003356-Manager-View", "note": "Advanced-plan automatic sharing of selected team members' external meetings to chosen managers." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp Microsoft Teams integration", "url": "https://help.krisp.ai/hc/en-us/articles/26704048673436-Integrate-Krisp-with-Microsoft-Teams", "note": "Automatic notes delivery for recurring meetings and manual channel sharing." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp recording FAQ", "url": "https://help.krisp.ai/hc/en-us/articles/12216182124956-FAQ-about-Krisp-Recording-feature", "note": "Audio recording and optional Krisp-bot video path; supplemented by the newer bot-free screen-recording guide." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp bot-free screen recording", "url": "https://help.krisp.ai/hc/en-us/articles/16168004763420-Screen-record-your-meetings-with-Krisp", "note": "Bot-free screen/video capture and supported macOS/Windows versions." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp multilingual transcription", "url": "https://help.krisp.ai/hc/en-us/articles/13803811067292-Record-and-transcribe-multilingual-meetings", "note": "Current 16-language transcription list." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp MCP", "url": "https://help.krisp.ai/hc/en-us/articles/25396920405148-Krisp-MCP", "note": "OAuth MCP access to transcripts, summaries, key points, action items, and calendar context." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp centralized action items", "url": "https://help.krisp.ai/hc/en-us/articles/18809437531420-Centralized-Action-Items-in-account-dashboard", "note": "Automatic task creation and assignment plus team-wide views, due dates, priorities, assignees, status, and completion." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp Zapier integration", "url": "https://help.krisp.ai/hc/en-us/articles/14772270941852-Integrate-Krisp-with-Zapier", "note": "Action-item, key-point, outline, and transcript triggers, including Jira task creation through Zapier." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp webhook API", "url": "https://help.krisp.ai/hc/en-us/articles/24514911804316-Webhook-API", "note": "Core user webhooks and Advanced team webhook scope." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp security and data handling", "url": "https://krisp.ai/security-for-ai-meeting-assistant/", "note": "No-training posture, US cloud storage, lack of standard regional residency, on-device transcription, encryption, and Enterprise controls." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp cloud processing", "url": "https://help.krisp.ai/hc/en-us/articles/360012035500-What-data-Krisp-sends-to-the-cloud", "note": "Local noise cancellation plus on-device or transient cloud processing in transcript-only mode." } ], "methodology": { "approach": "First-party pricing, product documentation, help-center articles, and release notes. Capability levels describe documented breadth, not overall product quality. Competitor strengths and material plan or capture-mode limits are both included. No pay-to-play rankings.", "ratingLabels": { "strong": "Broad support", "available": "Available with limits", "limited": "Narrow or indirect", "not-available": "Not documented" }, "ratingScale": { "strong": "Broad native support across the product or relevant paid plans.", "available": "Documented support with meaningful scope, mode, or plan limits.", "limited": "Narrow, indirect, beta, or substantially plan-gated support.", "not-available": "No current first-party documentation for a native option." }, "claimLevelEvidence": "Each feature dimension includes the exact first-party sources used for both products.", "limitations": "Prices and features change. Check the linked sources and test both products on real calls." } }