{ "@context": "https://schema.org", "@type": "Dataset", "@id": "https://circleback.ai/compare/krisp-vs-zoom-ai#dataset", "schemaVersion": 4, "type": "SoftwareApplicationComparison", "slug": "krisp-vs-zoom-ai", "url": "https://circleback.ai/compare/krisp-vs-zoom-ai", "canonicalUrl": "https://circleback.ai/compare/krisp-vs-zoom-ai", "title": "Krisp vs Zoom AI: pricing, features, and which is better", "description": "Compare Krisp vs Zoom AI: pricing, recording options, notes, action items, and integrations, with plan limits and first-party sources.", "inLanguage": "en-US", "isAccessibleForFree": true, "representations": { "html": "https://circleback.ai/compare/krisp-vs-zoom-ai", "markdown": "https://circleback.ai/compare/krisp-vs-zoom-ai.md", "json": "https://circleback.ai/compare/krisp-vs-zoom-ai.json", "describedBy": "https://circleback.ai/compare/llms.txt" }, "editorialPerspective": "Neutral competitor comparison; Circleback is presented only as a labeled third option.", "verdict": "Krisp improves audio and records meetings across calling apps. Zoom AI connects summaries, docs, chat, and tasks for teams centered on Zoom Workplace.", "products": [ { "id": "krisp", "name": "Krisp", "shortName": "Krisp", "logoPath": "/marketing/comparisons/logos/krisp.png", "website": "https://krisp.ai", "tagline": "Bot-free notes paired with real-time noise cancellation and voice technology.", "positioning": "Krisp improves call audio with noise cancellation, voice isolation, and accent conversion. It also provides bot-free meeting notes, recordings, mobile capture, shared action tracking, MCP, and webhooks.", "bestFor": "People who work in noisy environments, contact centers, or distributed teams where call clarity and bot-free capture matter as much as the notes.", "lessIdealFor": "Teams that need 100+ transcription languages, shared company history, automations across many apps, or advanced admin controls without an enterprise contract.", "decisionSummary": { "fit": "Bot-free notes with real-time audio cleanup", "chooseFor": [ "Noise removal and call clarity", "Low-cost bot-free capture" ], "watchFor": [ "Mobile lacks its noise cancellation", "US cloud; HIPAA starts at 100 seats" ] }, "pricing": { "headline": "Core $8 and Advanced $15/user/month with annual billing", "detail": "Prices are per user/month. Core is $8 with annual billing or $16 month-to-month and includes unlimited bot-free notes, audio recording, screen/video recording, optional bot video, in-person capture, AI chat, MCP, webhooks, integrations, and 10 GB storage. Advanced is $15 or $30 and adds Salesforce, manager/deal views, policy enforcement, team webhooks, and 60 GB. Enterprise is custom.", "freePlan": "No permanent free plan is shown; a seven-day trial is available." }, "strengths": [ "Krisp’s clearest differentiator is real-time noise cancellation, voice isolation, and accent conversion across calling apps.", "Bot-free audio and screen/video capture, optional bot-based video, iOS/Android in-person support, AI chat, MCP, and webhooks come at a relatively low entry price.", "Action items are automatically generated and assigned, then managed workspace-wide with assignees, due dates, priority, and status.", "On-device and private deployment options for enterprise customers with strict audio requirements.", "Krisp says meeting data is not used to train its AI models; transcript-only audio can be processed on-device or deleted immediately after cloud transcription." ], "tradeoffs": [ "Mobile recording does not include Krisp’s signature noise cancellation.", "Core includes only 10 GB of storage, while Salesforce, policy enforcement, manager views, and stronger team workflows require Advanced.", "HIPAA/BAA is listed for enterprise deployments of 100+ seats.", "Its 16-language count is materially narrower than products advertising 75–100+ languages.", "Calendar-based speaker names are documented for one-on-one calls; group meetings still require a closer test of diarization and naming behavior.", "Standard cloud meeting data is stored in the United States with no general regional-storage option. Enterprise pricing advertises a negotiable data-center choice and on-device private processing, so residency-sensitive buyers should verify the deployed architecture." ], "chooseIf": [ "Call clarity and bot-free capture are the top requirements.", "You want AV recording, MCP, webhooks, and mobile capture at a low per-recorder price.", "Your enterprise may need private or on-device audio processing." ], "features": { "capture": { "summary": "Bot-free system-audio capture", "detail": "Krisp records through the device without joining as a meeting participant. Its audio processing works across desktop calling apps.", "level": "strong" }, "platforms": { "summary": "macOS, Windows, iOS, and Android", "detail": "Desktop combines recording with noise cancellation and voice features. Mobile supports in-person recording but not noise cancellation.", "level": "strong" }, "inPerson": { "summary": "Native iOS and Android room capture", "detail": "Mobile apps record and upload in-person conversations, but Krisp only documents automatic calendar-based speaker names for one-on-one meetings; ad-hoc meetings need manual assignment. The flagship noise-cancellation capability is also unavailable on mobile.", "level": "strong" }, "recordings": { "summary": "Bot-free audio and screen/video; optional bot video", "detail": "Krisp supports bot-free screen and video recording on supported macOS and Windows versions. An optional bot can also retain meeting video. Advanced adds trimming, comments, and more storage. Check storage quotas if your team keeps many recordings.", "level": "strong" }, "notesAndSearch": { "summary": "AI notes plus a centralized, assigned action-item tracker", "detail": "Krisp automatically generates and assigns action items when calendar identity or transcript speaker identity is available. The workspace action center supports all-team and assigned-to-me views, reassignment, due dates, priority, status, and completion. The shared action center helps teams track follow-up; broader person and company histories are more limited.", "level": "strong" }, "companyMemory": { "summary": "Meeting library and AI chat", "detail": "Meetings are searchable and available through AI chat, but the product does not emphasize combined email, calendar, person, and company relationship pages.", "level": "limited" }, "sharing": { "summary": "Calendar, manager, and recurring-channel auto-sharing", "detail": "Krisp auto-shares transcripts, notes, and recordings to same-workspace calendar invitees when its calendar and join prerequisites are met; the setting defaults on during rollout. Advanced can also route selected users’ external meetings to managers, and recurring meetings can post to Teams channels. The audience logic is useful but narrower than a general title, participant, domain, tag, and destination rule builder.", "level": "strong" }, "automations": { "summary": "Automatic action items, webhooks, and Zapier; fewer native rules", "detail": "Core includes action-item, note, and transcript triggers through Zapier and webhooks; a generated action item can create a Jira task through Zapier. Advanced adds team webhooks. Krisp is still less centered on custom AI extraction and a native multi-step condition/action canvas.", "level": "available" }, "integrations": { "summary": "Common work tools; Salesforce on Advanced", "detail": "Core covers general integrations and webhooks. Salesforce and more revenue-focused management features require Advanced.", "level": "available" }, "agentsAndApi": { "summary": "MCP with transcripts and tasks, plus webhooks on Core", "detail": "The hosted OAuth MCP can search meetings, fetch full transcripts and summaries, list action items by assignee or completion state, inspect activity, and read upcoming meetings. Agent access is unusually accessible at the entry tier. Teams needing centralized webhook management move to Advanced, while private deployment is Enterprise.", "level": "strong" }, "admin": { "summary": "Policy tools on Advanced; private deployment and compliance on Enterprise", "detail": "Enforced modes and manager views require Advanced. SSO/SCIM, a negotiable data-center choice, unlimited storage, private/on-device options, and the documented 100+ seat HIPAA path are Enterprise. Krisp’s security page says standard cloud data is US-hosted with no regional option.", "level": "available" }, "languages": { "summary": "16 transcription languages", "detail": "Adequate for many English-centered teams, but much narrower on paper than competitors advertising 75 or 100+ languages.", "level": "limited" } }, "sources": [ { "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." }, { "label": "Krisp mobile recording", "url": "https://help.krisp.ai/hc/en-us/articles/20282426717596-How-to-record-in-person-meetings-with-Krisp-Mobile-App", "note": "iOS/Android in-person capture and mobile noise-cancellation limitation." }, { "label": "Krisp calendar and speaker naming", "url": "https://help.krisp.ai/hc/en-us/articles/10277892556828-Connecting-your-Calendar-to-Krisp", "note": "Calendar-based replacement of generic speaker labels with names is currently limited to one-on-one meetings." }, { "label": "Krisp meeting sharing", "url": "https://help.krisp.ai/hc/en-us/articles/10386573495196-Sharing-your-meetings-with-Krisp", "note": "Automatic sharing to same-workspace calendar invitees, prerequisites, and rollout behavior." }, { "label": "Krisp Manager View", "url": "https://help.krisp.ai/hc/en-us/articles/21142526003356-Manager-View", "note": "Advanced-plan automatic sharing of selected team members' external meetings to chosen managers." }, { "label": "Krisp Microsoft Teams integration", "url": "https://help.krisp.ai/hc/en-us/articles/26704048673436-Integrate-Krisp-with-Microsoft-Teams", "note": "Automatic notes delivery for recurring meetings and manual channel sharing." }, { "label": "Krisp recording FAQ", "url": "https://help.krisp.ai/hc/en-us/articles/12216182124956-FAQ-about-Krisp-Recording-feature", "note": "Audio recording and optional Krisp-bot video path; supplemented by the newer bot-free screen-recording guide." }, { "label": "Krisp bot-free screen recording", "url": "https://help.krisp.ai/hc/en-us/articles/16168004763420-Screen-record-your-meetings-with-Krisp", "note": "Bot-free screen/video capture and supported macOS/Windows versions." }, { "label": "Krisp multilingual transcription", "url": "https://help.krisp.ai/hc/en-us/articles/13803811067292-Record-and-transcribe-multilingual-meetings", "note": "Current 16-language transcription list." }, { "label": "Krisp MCP", "url": "https://help.krisp.ai/hc/en-us/articles/25396920405148-Krisp-MCP", "note": "OAuth MCP access to transcripts, summaries, key points, action items, and calendar context." }, { "label": "Krisp centralized action items", "url": "https://help.krisp.ai/hc/en-us/articles/18809437531420-Centralized-Action-Items-in-account-dashboard", "note": "Automatic task creation and assignment plus team-wide views, due dates, priorities, assignees, status, and completion." }, { "label": "Krisp Zapier integration", "url": "https://help.krisp.ai/hc/en-us/articles/14772270941852-Integrate-Krisp-with-Zapier", "note": "Action-item, key-point, outline, and transcript triggers, including Jira task creation through Zapier." }, { "label": "Krisp webhook API", "url": "https://help.krisp.ai/hc/en-us/articles/24514911804316-Webhook-API", "note": "Core user webhooks and Advanced team webhook scope." }, { "label": "Krisp security and data handling", "url": "https://krisp.ai/security-for-ai-meeting-assistant/", "note": "No-training posture, US cloud storage, lack of standard regional residency, on-device transcription, encryption, and Enterprise controls." }, { "label": "Krisp cloud processing", "url": "https://help.krisp.ai/hc/en-us/articles/360012035500-What-data-Krisp-sends-to-the-cloud", "note": "Local noise cancellation plus on-device or transient cloud processing in transcript-only mode." } ] }, { "id": "zoom-ai", "name": "Zoom AI and ZoomMate", "shortName": "Zoom AI", "logoPath": "/logos/zoom.svg", "website": "https://www.zoom.com/en/products/ai-assistant/", "tagline": "Built-in meeting summaries and tasks, with ZoomMate licensed separately.", "positioning": "Zoom Workplace includes AI features such as Meeting Summary and My Notes. My Notes supports Zoom, Meet, Teams, and in-person conversations. ZoomMate adds search, agents, workflows, and document creation under a separate license.", "bestFor": "Organizations standardized on Zoom Workplace that want built-in summaries and My Notes, or are willing to license ZoomMate for broader agents and cross-tool workflows.", "lessIdealFor": "Teams wanting an independent meeting system, consistent bot-free recording across platforms, standalone pricing, or shared history and automations across departments.", "decisionSummary": { "fit": "Bundled notes for teams already living in Zoom", "chooseFor": [ "Existing Zoom Workplace plans", "Zoom Docs and Team Chat workflows" ], "watchFor": [ "Third-party calls may require a bot", "Suggested tasks need manual acceptance" ] }, "pricing": { "headline": "Limited My Notes is free; core Zoom AI is bundled with paid Workplace; ZoomMate is separate", "detail": "Workplace Basic includes three My Notes uses, three hosted meeting summaries, 90 in-person transcription minutes, 20 AI queries, and limited workflows each month. Eligible paid Workplace plans include unlimited core meeting AI. ZoomMate is a separate per-user license with 2,200 monthly AI credits; Zoom’s current pages do not expose a stable price in crawlable text, so check the live quote.", "freePlan": "Yes, in limited form: three My Notes uses and three hosted meeting summaries per month, plus 90 in-person transcription minutes." }, "strengths": [ "Strong bundled value for companies already paying for an eligible Zoom Workplace plan.", "Native Zoom meeting summaries avoid an extra bot and connect directly to Zoom Docs, Team Chat, recordings, and the rest of the suite.", "Desktop My Notes records third-party calls without a bot, while mobile Voice Recorder captures in-person conversations.", "Zoom does not use customer communications content to train its or third-party AI models. It offers regional processing, retention, and model-routing controls.", "Zoom’s public APIs and product-specific MCP servers expose meeting summaries, recordings, transcripts, My Notes, chat, and other workspace resources to external tools and agents.", "Zoom Tasks turns meeting and phone follow-ups into assigned, source-linked work with team views, due dates, priorities, completion, and AI-suggested execution steps." ], "tradeoffs": [ "Google Meet and Teams capture through the calendar integration can use a visible Zoom notetaker bot.", "Mobile My Notes records in-person conversations but does not support third-party meeting apps on the same phone; it also does not auto-detect voice activity.", "Mobile Voice Recorder requires several account features to be enabled, supports twelve summary languages, and may require users to correct detected speaker names after the meeting.", "Zoom is in a naming transition: account settings and some support pages still say AI Companion, while current marketing calls bundled capabilities Zoom AI and reserves ZoomMate for the separately licensed agentic product.", "Sharing, workflows, and context are most cohesive inside Zoom’s own apps, which can be limiting in a mixed-tool company.", "A bundled feature can be less expensive but also less focused than a dedicated whole-company meeting memory.", "AI Companion content may be retained by Zoom or third-party model providers for up to 30 days for support, safety, or debugging. Zoom-hosted-only and zero-retention options exist, but require account-team configuration and vary by feature.", "The deeper agents, third-party workflows, creation tools, and 2,200-credit allowance belong to the separately licensed ZoomMate product; they should not be treated as ordinary bundled Meeting Summary features.", "Meeting-derived tasks commonly arrive as AI recommendations that a user accepts or dismisses, rather than every detected commitment becoming a tracked task automatically." ], "chooseIf": [ "Your company already has eligible paid Zoom Workplace licenses.", "Most important meetings happen in Zoom and outputs should flow into Zoom Docs or Team Chat.", "Bundled convenience matters more than a fully vendor-neutral capture and automation system." ], "features": { "capture": { "summary": "Native Zoom, a third-party bot, bot-free desktop My Notes, and mobile voice recording", "detail": "Zoom meetings get the most native experience. Calendar-connected Google Meet and Teams sessions can use a visible bot, while desktop My Notes captures microphone and system audio without joining the call. iOS and Android also have a dedicated Voice Recorder for room conversations.", "level": "strong" }, "platforms": { "summary": "Zoom desktop/mobile plus My Notes across common meeting platforms", "detail": "Zoom’s app footprint is broad. Exact AI feature availability varies by app, account, plan, region, and whether the meeting is native Zoom or third-party.", "level": "strong" }, "inPerson": { "summary": "Mobile My Notes and a dedicated Voice Recorder", "detail": "Mobile My Notes can transcribe a room and deletes its recording by default unless cloud saving is enabled. Voice Recorder keeps audio, transcript, and summary. It uses generic editable labels by default; when an admin enables Smart Name Tags, enrolled voice profiles can be named automatically. It currently supports twelve summary languages and requires cloud recording plus related transcript settings.", "level": "strong" }, "recordings": { "summary": "Rich Zoom cloud recordings; third-party and personal-note behavior varies", "detail": "Zoom recordings have strong transcript and playback integration. Mobile Voice Recorder keeps audio, while mobile My Notes deletes audio by default unless an admin enables cloud saving. Media behavior therefore depends on the exact capture path and account settings.", "level": "strong" }, "notesAndSearch": { "summary": "Meeting summaries, My Notes, Zoom Tasks, and Zoom-wide AI", "detail": "Built-in Zoom AI can summarize, answer questions, draft follow-up, and work across Zoom content. Zoom Tasks adds a central personal, team, and project task system: meeting and call summaries recommend source-linked work that can be assigned, prioritized, completed, grouped, and expanded into AI-generated steps. Suggested meeting tasks typically need a person to accept them before they join the task system.", "level": "strong" }, "companyMemory": { "summary": "Zoom context plus connected-source search in ZoomMate", "detail": "Built-in Zoom AI draws on meetings, chat, docs, mail, and other authorized Zoom sources. ZoomMate adds cited agentic search across the web and connected systems such as Salesforce, Jira, Slack, ServiceNow, Google, and Microsoft. It is broad context, though not organized primarily as meeting-specific person and company timelines.", "level": "strong" }, "sharing": { "summary": "Automatic Zoom summary sharing; personal My Notes stay private", "detail": "Account and group settings can automatically share Zoom meeting summaries with the host, internal invitees, or all invitees. My Notes starts private and must be shared manually into Zoom or Slack destinations, so behavior depends on the capture path.", "level": "available" }, "automations": { "summary": "Zoom Tasks, native workflows, and newer agentic actions", "detail": "Paid Workplace users can turn meeting, call, chat, and mail context into Zoom Tasks; ZoomMate and Custom AI extend execution into connected systems such as Jira and ServiceNow. The core task workflow is strong, but suggested meeting tasks often require review, while deeper cross-app orchestration belongs to separately licensed products.", "level": "strong" }, "integrations": { "summary": "Deep Zoom ecosystem plus app marketplace and third-party support", "detail": "Native suite integration is the advantage. Buyers with a mixed stack should map how meeting outcomes reach their CRM, issue tracker, and knowledge base without manual copying.", "level": "strong" }, "agentsAndApi": { "summary": "Broad APIs plus product-specific remote MCP servers", "detail": "Zoom APIs retrieve meeting summaries, recordings, transcripts, and My Notes content. Product-specific remote MCP servers let external agents search meetings and retrieve summaries, recordings, playback links, transcripts, next steps, chat, Canvas, and My Notes, with OAuth scopes and relevant product licenses. Access depends on the relevant Zoom product, license, and OAuth permissions.", "level": "strong" }, "admin": { "summary": "Mature enterprise Zoom controls with feature-specific settings", "detail": "Enterprise administration is strong but settings and entitlements are complex across recordings, AI Companion, My Notes, third-party notetakers, regions, model routing, and retention. Zoom does not train on customer communications content; Zoom-hosted-only and zero-retention modes are available through account-team configuration for supported features.", "level": "strong" }, "languages": { "summary": "Broad multilingual support, varying by AI feature", "detail": "Zoom supports many spoken languages across transcription and AI features, but coverage is feature-specific. Confirm the exact meeting-summary and question-answering language needed.", "level": "strong" } }, "sources": [ { "label": "Zoom AI and ZoomMate overview", "url": "https://www.zoom.com/en/products/ai-assistant/", "note": "Current ZoomMate, My Notes, free allowance, agentic workflow, credit, and connected-source capabilities." }, { "label": "Zoom AI and ZoomMate transition", "url": "https://www.zoom.com/en/blog/zoom-ai-companion-zoommate/", "note": "Retirement of the AI Companion feature brand, continued built-in Zoom AI, and ZoomMate as the separate agentic product." }, { "label": "Zoom AI and My Notes pricing", "url": "https://zoom.us/pricing/aic", "note": "Basic allowances, paid Workplace inclusion, My Notes, ZoomMate licensing, and AI-credit packaging." }, { "label": "Zoom third-party meeting support", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080354", "note": "Google Meet/Teams calendar requirements, visible bot, and paid-plan eligibility." }, { "label": "Zoom agentic AI announcement", "url": "https://news.zoom.com/zooms-new-agentic-ai-capabilities-supercharge-focus-and-productivity/", "note": "February 2026 My Notes, mobile voice recorder, third-party, and workflow expansion." }, { "label": "Zoom My Notes mobile", "url": "https://news.zoom.com/my-notes-on-mobile/", "note": "May 2026 in-person capture, privacy, sync, and sharing destinations." }, { "label": "Zoom My Notes help", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0083849", "note": "Desktop/mobile requirements, third-party mobile limits, recording defaults, privacy, transcript, and sharing behavior." }, { "label": "Zoom Voice Recorder", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080794", "note": "Mobile in-person audio, transcript, summary, speaker-name editing, language scope, and account requirements." }, { "label": "Zoom Smart Name Tags", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0082489", "note": "Admin-controlled voice-profile enrollment and automatic naming in Voice Recorder transcripts." }, { "label": "Zoom Tasks", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0078289", "note": "AI task recommendations from meetings and calls, acceptance flow, assignment, source grouping, completion, due dates, priorities, and generated execution steps." }, { "label": "Zoom My Notes API", "url": "https://developers.zoom.us/docs/my-notes/", "note": "Programmatic access to My Notes content, transcripts, action items, and external workflows." }, { "label": "Zoom meeting APIs", "url": "https://developers.zoom.us/docs/api/meetings/", "note": "Meeting-summary, recording, transcript, and AI Companion controls and scopes." }, { "label": "Zoom remote MCP servers", "url": "https://developers.zoom.us/docs/mcp/servers/", "note": "Product-specific remote MCP endpoints, OAuth, rate limits, and supported interaction model." }, { "label": "Zoom for Claude connector", "url": "https://developers.zoom.us/docs/mcp/plug-ins-and-connectors/claude-connector/", "note": "Meeting search plus summaries, recordings, transcripts, playback links, next steps, My Notes, chat, and Canvas access." }, { "label": "Zoom meeting-summary settings", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057960", "note": "Account and group defaults for automatically sharing meeting summaries with hosts and invitees." }, { "label": "Zoom AI Companion security and privacy", "url": "https://library.zoom.com/ai/ai-whitepaper", "note": "No-training commitment, model-provider routing, regional processing, temporary retention, and zero-retention options." } ] } ], "dimensions": [ { "key": "capture", "label": "Capture options", "lead": "Both products document broad support for capture options, with different scope and plan limits.", "analysis": "Krisp: Krisp records through the device without joining as a meeting participant. Its audio processing works across desktop calling apps. Zoom AI: Zoom meetings get the most native experience. Calendar-connected Google Meet and Teams sessions can use a visible bot, while desktop My Notes captures microphone and system audio without joining the call. iOS and Android also have a dedicated Voice Recorder for room conversations.", "productA": { "id": "krisp", "name": "Krisp", "summary": "Bot-free system-audio capture", "detail": "Krisp records through the device without joining as a meeting participant. Its audio processing works across desktop calling apps.", "level": "strong", "sources": [ { "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." }, { "label": "Krisp bot-free screen recording", "url": "https://help.krisp.ai/hc/en-us/articles/16168004763420-Screen-record-your-meetings-with-Krisp", "note": "Bot-free screen/video capture and supported macOS/Windows versions." } ] }, "productB": { "id": "zoom-ai", "name": "Zoom AI and ZoomMate", "summary": "Native Zoom, a third-party bot, bot-free desktop My Notes, and mobile voice recording", "detail": "Zoom meetings get the most native experience. Calendar-connected Google Meet and Teams sessions can use a visible bot, while desktop My Notes captures microphone and system audio without joining the call. iOS and Android also have a dedicated Voice Recorder for room conversations.", "level": "strong", "sources": [ { "label": "Zoom third-party meeting support", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080354", "note": "Google Meet/Teams calendar requirements, visible bot, and paid-plan eligibility." }, { "label": "Zoom My Notes help", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0083849", "note": "Desktop/mobile requirements, third-party mobile limits, recording defaults, privacy, transcript, and sharing behavior." }, { "label": "Zoom Voice Recorder", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080794", "note": "Mobile in-person audio, transcript, summary, speaker-name editing, language scope, and account requirements." } ] } }, { "key": "platforms", "label": "Desktop and mobile", "lead": "Both products document broad support for desktop and mobile, with different scope and plan limits.", "analysis": "Krisp: Desktop combines recording with noise cancellation and voice features. Mobile supports in-person recording but not noise cancellation. Zoom AI: Zoom’s app footprint is broad. Exact AI feature availability varies by app, account, plan, region, and whether the meeting is native Zoom or third-party.", "productA": { "id": "krisp", "name": "Krisp", "summary": "macOS, Windows, iOS, and Android", "detail": "Desktop combines recording with noise cancellation and voice features. Mobile supports in-person recording but not noise cancellation.", "level": "strong", "sources": [ { "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." }, { "label": "Krisp mobile recording", "url": "https://help.krisp.ai/hc/en-us/articles/20282426717596-How-to-record-in-person-meetings-with-Krisp-Mobile-App", "note": "iOS/Android in-person capture and mobile noise-cancellation limitation." } ] }, "productB": { "id": "zoom-ai", "name": "Zoom AI and ZoomMate", "summary": "Zoom desktop/mobile plus My Notes across common meeting platforms", "detail": "Zoom’s app footprint is broad. Exact AI feature availability varies by app, account, plan, region, and whether the meeting is native Zoom or third-party.", "level": "strong", "sources": [ { "label": "Zoom My Notes help", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0083849", "note": "Desktop/mobile requirements, third-party mobile limits, recording defaults, privacy, transcript, and sharing behavior." }, { "label": "Zoom Voice Recorder", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080794", "note": "Mobile in-person audio, transcript, summary, speaker-name editing, language scope, and account requirements." } ] } }, { "key": "inPerson", "label": "In-person capture and speaker labels", "lead": "Both products document broad support for in-person capture and speaker labels, with different scope and plan limits.", "analysis": "Krisp: Mobile apps record and upload in-person conversations, but Krisp only documents automatic calendar-based speaker names for one-on-one meetings; ad-hoc meetings need manual assignment. The flagship noise-cancellation capability is also unavailable on mobile. Zoom AI: Mobile My Notes can transcribe a room and deletes its recording by default unless cloud saving is enabled. Voice Recorder keeps audio, transcript, and summary. It uses generic editable labels by default; when an admin enables Smart Name Tags, enrolled voice profiles can be named automatically. It currently supports twelve summary languages and requires cloud recording plus related transcript settings.", "productA": { "id": "krisp", "name": "Krisp", "summary": "Native iOS and Android room capture", "detail": "Mobile apps record and upload in-person conversations, but Krisp only documents automatic calendar-based speaker names for one-on-one meetings; ad-hoc meetings need manual assignment. The flagship noise-cancellation capability is also unavailable on mobile.", "level": "strong", "sources": [ { "label": "Krisp mobile recording", "url": "https://help.krisp.ai/hc/en-us/articles/20282426717596-How-to-record-in-person-meetings-with-Krisp-Mobile-App", "note": "iOS/Android in-person capture and mobile noise-cancellation limitation." }, { "label": "Krisp calendar and speaker naming", "url": "https://help.krisp.ai/hc/en-us/articles/10277892556828-Connecting-your-Calendar-to-Krisp", "note": "Calendar-based replacement of generic speaker labels with names is currently limited to one-on-one meetings." } ] }, "productB": { "id": "zoom-ai", "name": "Zoom AI and ZoomMate", "summary": "Mobile My Notes and a dedicated Voice Recorder", "detail": "Mobile My Notes can transcribe a room and deletes its recording by default unless cloud saving is enabled. Voice Recorder keeps audio, transcript, and summary. It uses generic editable labels by default; when an admin enables Smart Name Tags, enrolled voice profiles can be named automatically. It currently supports twelve summary languages and requires cloud recording plus related transcript settings.", "level": "strong", "sources": [ { "label": "Zoom My Notes help", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0083849", "note": "Desktop/mobile requirements, third-party mobile limits, recording defaults, privacy, transcript, and sharing behavior." }, { "label": "Zoom Voice Recorder", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080794", "note": "Mobile in-person audio, transcript, summary, speaker-name editing, language scope, and account requirements." }, { "label": "Zoom Smart Name Tags", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0082489", "note": "Admin-controlled voice-profile enrollment and automatic naming in Voice Recorder transcripts." } ] } }, { "key": "recordings", "label": "Recordings, playback, and clips", "lead": "Both products document broad support for recordings, playback, and clips, with different scope and plan limits.", "analysis": "Krisp: Krisp supports bot-free screen and video recording on supported macOS and Windows versions. An optional bot can also retain meeting video. Advanced adds trimming, comments, and more storage. Check storage quotas if your team keeps many recordings. Zoom AI: Zoom recordings have strong transcript and playback integration. Mobile Voice Recorder keeps audio, while mobile My Notes deletes audio by default unless an admin enables cloud saving. Media behavior therefore depends on the exact capture path and account settings.", "productA": { "id": "krisp", "name": "Krisp", "summary": "Bot-free audio and screen/video; optional bot video", "detail": "Krisp supports bot-free screen and video recording on supported macOS and Windows versions. An optional bot can also retain meeting video. Advanced adds trimming, comments, and more storage. Check storage quotas if your team keeps many recordings.", "level": "strong", "sources": [ { "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." }, { "label": "Krisp recording FAQ", "url": "https://help.krisp.ai/hc/en-us/articles/12216182124956-FAQ-about-Krisp-Recording-feature", "note": "Audio recording and optional Krisp-bot video path; supplemented by the newer bot-free screen-recording guide." }, { "label": "Krisp bot-free screen recording", "url": "https://help.krisp.ai/hc/en-us/articles/16168004763420-Screen-record-your-meetings-with-Krisp", "note": "Bot-free screen/video capture and supported macOS/Windows versions." } ] }, "productB": { "id": "zoom-ai", "name": "Zoom AI and ZoomMate", "summary": "Rich Zoom cloud recordings; third-party and personal-note behavior varies", "detail": "Zoom recordings have strong transcript and playback integration. Mobile Voice Recorder keeps audio, while mobile My Notes deletes audio by default unless an admin enables cloud saving. Media behavior therefore depends on the exact capture path and account settings.", "level": "strong", "sources": [ { "label": "Zoom My Notes help", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0083849", "note": "Desktop/mobile requirements, third-party mobile limits, recording defaults, privacy, transcript, and sharing behavior." }, { "label": "Zoom Voice Recorder", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080794", "note": "Mobile in-person audio, transcript, summary, speaker-name editing, language scope, and account requirements." } ] } }, { "key": "notesAndSearch", "label": "Notes, action items, and search", "lead": "Both products document broad support for notes, action items, and search, with different scope and plan limits.", "analysis": "Krisp: Krisp automatically generates and assigns action items when calendar identity or transcript speaker identity is available. The workspace action center supports all-team and assigned-to-me views, reassignment, due dates, priority, status, and completion. The shared action center helps teams track follow-up; broader person and company histories are more limited. Zoom AI: Built-in Zoom AI can summarize, answer questions, draft follow-up, and work across Zoom content. Zoom Tasks adds a central personal, team, and project task system: meeting and call summaries recommend source-linked work that can be assigned, prioritized, completed, grouped, and expanded into AI-generated steps. Suggested meeting tasks typically need a person to accept them before they join the task system.", "productA": { "id": "krisp", "name": "Krisp", "summary": "AI notes plus a centralized, assigned action-item tracker", "detail": "Krisp automatically generates and assigns action items when calendar identity or transcript speaker identity is available. The workspace action center supports all-team and assigned-to-me views, reassignment, due dates, priority, status, and completion. The shared action center helps teams track follow-up; broader person and company histories are more limited.", "level": "strong", "sources": [ { "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." }, { "label": "Krisp centralized action items", "url": "https://help.krisp.ai/hc/en-us/articles/18809437531420-Centralized-Action-Items-in-account-dashboard", "note": "Automatic task creation and assignment plus team-wide views, due dates, priorities, assignees, status, and completion." } ] }, "productB": { "id": "zoom-ai", "name": "Zoom AI and ZoomMate", "summary": "Meeting summaries, My Notes, Zoom Tasks, and Zoom-wide AI", "detail": "Built-in Zoom AI can summarize, answer questions, draft follow-up, and work across Zoom content. Zoom Tasks adds a central personal, team, and project task system: meeting and call summaries recommend source-linked work that can be assigned, prioritized, completed, grouped, and expanded into AI-generated steps. Suggested meeting tasks typically need a person to accept them before they join the task system.", "level": "strong", "sources": [ { "label": "Zoom AI and ZoomMate overview", "url": "https://www.zoom.com/en/products/ai-assistant/", "note": "Current ZoomMate, My Notes, free allowance, agentic workflow, credit, and connected-source capabilities." }, { "label": "Zoom My Notes help", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0083849", "note": "Desktop/mobile requirements, third-party mobile limits, recording defaults, privacy, transcript, and sharing behavior." }, { "label": "Zoom Tasks", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0078289", "note": "AI task recommendations from meetings and calls, acceptance flow, assignment, source grouping, completion, due dates, priorities, and generated execution steps." } ] } }, { "key": "companyMemory", "label": "People, companies, and context", "lead": "Zoom AI has broader documented support for people, companies, and context.", "analysis": "Krisp: Meetings are searchable and available through AI chat, but the product does not emphasize combined email, calendar, person, and company relationship pages. Zoom AI: Built-in Zoom AI draws on meetings, chat, docs, mail, and other authorized Zoom sources. ZoomMate adds cited agentic search across the web and connected systems such as Salesforce, Jira, Slack, ServiceNow, Google, and Microsoft. It is broad context, though not organized primarily as meeting-specific person and company timelines.", "productA": { "id": "krisp", "name": "Krisp", "summary": "Meeting library and AI chat", "detail": "Meetings are searchable and available through AI chat, but the product does not emphasize combined email, calendar, person, and company relationship pages.", "level": "limited", "sources": [ { "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." }, { "label": "Krisp MCP", "url": "https://help.krisp.ai/hc/en-us/articles/25396920405148-Krisp-MCP", "note": "OAuth MCP access to transcripts, summaries, key points, action items, and calendar context." } ] }, "productB": { "id": "zoom-ai", "name": "Zoom AI and ZoomMate", "summary": "Zoom context plus connected-source search in ZoomMate", "detail": "Built-in Zoom AI draws on meetings, chat, docs, mail, and other authorized Zoom sources. ZoomMate adds cited agentic search across the web and connected systems such as Salesforce, Jira, Slack, ServiceNow, Google, and Microsoft. It is broad context, though not organized primarily as meeting-specific person and company timelines.", "level": "strong", "sources": [ { "label": "Zoom AI and ZoomMate overview", "url": "https://www.zoom.com/en/products/ai-assistant/", "note": "Current ZoomMate, My Notes, free allowance, agentic workflow, credit, and connected-source capabilities." }, { "label": "Zoom AI and ZoomMate transition", "url": "https://www.zoom.com/en/blog/zoom-ai-companion-zoommate/", "note": "Retirement of the AI Companion feature brand, continued built-in Zoom AI, and ZoomMate as the separate agentic product." }, { "label": "Zoom agentic AI announcement", "url": "https://news.zoom.com/zooms-new-agentic-ai-capabilities-supercharge-focus-and-productivity/", "note": "February 2026 My Notes, mobile voice recorder, third-party, and workflow expansion." } ] } }, { "key": "sharing", "label": "Automatic sharing and workspace defaults", "lead": "Krisp has broader documented support for automatic sharing and workspace defaults.", "analysis": "Krisp: Krisp auto-shares transcripts, notes, and recordings to same-workspace calendar invitees when its calendar and join prerequisites are met; the setting defaults on during rollout. Advanced can also route selected users’ external meetings to managers, and recurring meetings can post to Teams channels. The audience logic is useful but narrower than a general title, participant, domain, tag, and destination rule builder. Zoom AI: Account and group settings can automatically share Zoom meeting summaries with the host, internal invitees, or all invitees. My Notes starts private and must be shared manually into Zoom or Slack destinations, so behavior depends on the capture path.", "productA": { "id": "krisp", "name": "Krisp", "summary": "Calendar, manager, and recurring-channel auto-sharing", "detail": "Krisp auto-shares transcripts, notes, and recordings to same-workspace calendar invitees when its calendar and join prerequisites are met; the setting defaults on during rollout. Advanced can also route selected users’ external meetings to managers, and recurring meetings can post to Teams channels. The audience logic is useful but narrower than a general title, participant, domain, tag, and destination rule builder.", "level": "strong", "sources": [ { "label": "Krisp meeting sharing", "url": "https://help.krisp.ai/hc/en-us/articles/10386573495196-Sharing-your-meetings-with-Krisp", "note": "Automatic sharing to same-workspace calendar invitees, prerequisites, and rollout behavior." }, { "label": "Krisp Manager View", "url": "https://help.krisp.ai/hc/en-us/articles/21142526003356-Manager-View", "note": "Advanced-plan automatic sharing of selected team members' external meetings to chosen managers." }, { "label": "Krisp Microsoft Teams integration", "url": "https://help.krisp.ai/hc/en-us/articles/26704048673436-Integrate-Krisp-with-Microsoft-Teams", "note": "Automatic notes delivery for recurring meetings and manual channel sharing." } ] }, "productB": { "id": "zoom-ai", "name": "Zoom AI and ZoomMate", "summary": "Automatic Zoom summary sharing; personal My Notes stay private", "detail": "Account and group settings can automatically share Zoom meeting summaries with the host, internal invitees, or all invitees. My Notes starts private and must be shared manually into Zoom or Slack destinations, so behavior depends on the capture path.", "level": "available", "sources": [ { "label": "Zoom meeting-summary settings", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057960", "note": "Account and group defaults for automatically sharing meeting summaries with hosts and invitees." }, { "label": "Zoom My Notes help", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0083849", "note": "Desktop/mobile requirements, third-party mobile limits, recording defaults, privacy, transcript, and sharing behavior." } ] } }, { "key": "automations", "label": "Automations", "lead": "Zoom AI has broader documented support for automations.", "analysis": "Krisp: Core includes action-item, note, and transcript triggers through Zapier and webhooks; a generated action item can create a Jira task through Zapier. Advanced adds team webhooks. Krisp is still less centered on custom AI extraction and a native multi-step condition/action canvas. Zoom AI: Paid Workplace users can turn meeting, call, chat, and mail context into Zoom Tasks; ZoomMate and Custom AI extend execution into connected systems such as Jira and ServiceNow. The core task workflow is strong, but suggested meeting tasks often require review, while deeper cross-app orchestration belongs to separately licensed products.", "productA": { "id": "krisp", "name": "Krisp", "summary": "Automatic action items, webhooks, and Zapier; fewer native rules", "detail": "Core includes action-item, note, and transcript triggers through Zapier and webhooks; a generated action item can create a Jira task through Zapier. Advanced adds team webhooks. Krisp is still less centered on custom AI extraction and a native multi-step condition/action canvas.", "level": "available", "sources": [ { "label": "Krisp centralized action items", "url": "https://help.krisp.ai/hc/en-us/articles/18809437531420-Centralized-Action-Items-in-account-dashboard", "note": "Automatic task creation and assignment plus team-wide views, due dates, priorities, assignees, status, and completion." }, { "label": "Krisp webhook API", "url": "https://help.krisp.ai/hc/en-us/articles/24514911804316-Webhook-API", "note": "Core user webhooks and Advanced team webhook scope." }, { "label": "Krisp Zapier integration", "url": "https://help.krisp.ai/hc/en-us/articles/14772270941852-Integrate-Krisp-with-Zapier", "note": "Action-item, key-point, outline, and transcript triggers, including Jira task creation through Zapier." }, { "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." } ] }, "productB": { "id": "zoom-ai", "name": "Zoom AI and ZoomMate", "summary": "Zoom Tasks, native workflows, and newer agentic actions", "detail": "Paid Workplace users can turn meeting, call, chat, and mail context into Zoom Tasks; ZoomMate and Custom AI extend execution into connected systems such as Jira and ServiceNow. The core task workflow is strong, but suggested meeting tasks often require review, while deeper cross-app orchestration belongs to separately licensed products.", "level": "strong", "sources": [ { "label": "Zoom agentic AI announcement", "url": "https://news.zoom.com/zooms-new-agentic-ai-capabilities-supercharge-focus-and-productivity/", "note": "February 2026 My Notes, mobile voice recorder, third-party, and workflow expansion." }, { "label": "Zoom Tasks", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0078289", "note": "AI task recommendations from meetings and calls, acceptance flow, assignment, source grouping, completion, due dates, priorities, and generated execution steps." } ] } }, { "key": "integrations", "label": "Integrations", "lead": "Zoom AI has broader documented support for integrations.", "analysis": "Krisp: Core covers general integrations and webhooks. Salesforce and more revenue-focused management features require Advanced. Zoom AI: Native suite integration is the advantage. Buyers with a mixed stack should map how meeting outcomes reach their CRM, issue tracker, and knowledge base without manual copying.", "productA": { "id": "krisp", "name": "Krisp", "summary": "Common work tools; Salesforce on Advanced", "detail": "Core covers general integrations and webhooks. Salesforce and more revenue-focused management features require Advanced.", "level": "available", "sources": [ { "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." }, { "label": "Krisp webhook API", "url": "https://help.krisp.ai/hc/en-us/articles/24514911804316-Webhook-API", "note": "Core user webhooks and Advanced team webhook scope." }, { "label": "Krisp Zapier integration", "url": "https://help.krisp.ai/hc/en-us/articles/14772270941852-Integrate-Krisp-with-Zapier", "note": "Action-item, key-point, outline, and transcript triggers, including Jira task creation through Zapier." } ] }, "productB": { "id": "zoom-ai", "name": "Zoom AI and ZoomMate", "summary": "Deep Zoom ecosystem plus app marketplace and third-party support", "detail": "Native suite integration is the advantage. Buyers with a mixed stack should map how meeting outcomes reach their CRM, issue tracker, and knowledge base without manual copying.", "level": "strong", "sources": [ { "label": "Zoom AI and ZoomMate overview", "url": "https://www.zoom.com/en/products/ai-assistant/", "note": "Current ZoomMate, My Notes, free allowance, agentic workflow, credit, and connected-source capabilities." }, { "label": "Zoom agentic AI announcement", "url": "https://news.zoom.com/zooms-new-agentic-ai-capabilities-supercharge-focus-and-productivity/", "note": "February 2026 My Notes, mobile voice recorder, third-party, and workflow expansion." } ] } }, { "key": "agentsAndApi", "label": "API, MCP, CLI, and data portability", "lead": "Both products document broad support for API, MCP, CLI, and data portability, with different scope and plan limits.", "analysis": "Krisp: The hosted OAuth MCP can search meetings, fetch full transcripts and summaries, list action items by assignee or completion state, inspect activity, and read upcoming meetings. Agent access is unusually accessible at the entry tier. Teams needing centralized webhook management move to Advanced, while private deployment is Enterprise. Zoom AI: Zoom APIs retrieve meeting summaries, recordings, transcripts, and My Notes content. Product-specific remote MCP servers let external agents search meetings and retrieve summaries, recordings, playback links, transcripts, next steps, chat, Canvas, and My Notes, with OAuth scopes and relevant product licenses. Access depends on the relevant Zoom product, license, and OAuth permissions.", "productA": { "id": "krisp", "name": "Krisp", "summary": "MCP with transcripts and tasks, plus webhooks on Core", "detail": "The hosted OAuth MCP can search meetings, fetch full transcripts and summaries, list action items by assignee or completion state, inspect activity, and read upcoming meetings. Agent access is unusually accessible at the entry tier. Teams needing centralized webhook management move to Advanced, while private deployment is Enterprise.", "level": "strong", "sources": [ { "label": "Krisp MCP", "url": "https://help.krisp.ai/hc/en-us/articles/25396920405148-Krisp-MCP", "note": "OAuth MCP access to transcripts, summaries, key points, action items, and calendar context." }, { "label": "Krisp centralized action items", "url": "https://help.krisp.ai/hc/en-us/articles/18809437531420-Centralized-Action-Items-in-account-dashboard", "note": "Automatic task creation and assignment plus team-wide views, due dates, priorities, assignees, status, and completion." }, { "label": "Krisp webhook API", "url": "https://help.krisp.ai/hc/en-us/articles/24514911804316-Webhook-API", "note": "Core user webhooks and Advanced team webhook scope." } ] }, "productB": { "id": "zoom-ai", "name": "Zoom AI and ZoomMate", "summary": "Broad APIs plus product-specific remote MCP servers", "detail": "Zoom APIs retrieve meeting summaries, recordings, transcripts, and My Notes content. Product-specific remote MCP servers let external agents search meetings and retrieve summaries, recordings, playback links, transcripts, next steps, chat, Canvas, and My Notes, with OAuth scopes and relevant product licenses. Access depends on the relevant Zoom product, license, and OAuth permissions.", "level": "strong", "sources": [ { "label": "Zoom My Notes API", "url": "https://developers.zoom.us/docs/my-notes/", "note": "Programmatic access to My Notes content, transcripts, action items, and external workflows." }, { "label": "Zoom meeting APIs", "url": "https://developers.zoom.us/docs/api/meetings/", "note": "Meeting-summary, recording, transcript, and AI Companion controls and scopes." }, { "label": "Zoom remote MCP servers", "url": "https://developers.zoom.us/docs/mcp/servers/", "note": "Product-specific remote MCP endpoints, OAuth, rate limits, and supported interaction model." }, { "label": "Zoom for Claude connector", "url": "https://developers.zoom.us/docs/mcp/plug-ins-and-connectors/claude-connector/", "note": "Meeting search plus summaries, recordings, transcripts, playback links, next steps, My Notes, chat, and Canvas access." } ] } }, { "key": "admin", "label": "Security, privacy, and admin", "lead": "Zoom AI has broader documented support for security, privacy, and admin.", "analysis": "Krisp: Enforced modes and manager views require Advanced. SSO/SCIM, a negotiable data-center choice, unlimited storage, private/on-device options, and the documented 100+ seat HIPAA path are Enterprise. Krisp’s security page says standard cloud data is US-hosted with no regional option. Zoom AI: Enterprise administration is strong but settings and entitlements are complex across recordings, AI Companion, My Notes, third-party notetakers, regions, model routing, and retention. Zoom does not train on customer communications content; Zoom-hosted-only and zero-retention modes are available through account-team configuration for supported features.", "productA": { "id": "krisp", "name": "Krisp", "summary": "Policy tools on Advanced; private deployment and compliance on Enterprise", "detail": "Enforced modes and manager views require Advanced. SSO/SCIM, a negotiable data-center choice, unlimited storage, private/on-device options, and the documented 100+ seat HIPAA path are Enterprise. Krisp’s security page says standard cloud data is US-hosted with no regional option.", "level": "available", "sources": [ { "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." }, { "label": "Krisp security and data handling", "url": "https://krisp.ai/security-for-ai-meeting-assistant/", "note": "No-training posture, US cloud storage, lack of standard regional residency, on-device transcription, encryption, and Enterprise controls." }, { "label": "Krisp cloud processing", "url": "https://help.krisp.ai/hc/en-us/articles/360012035500-What-data-Krisp-sends-to-the-cloud", "note": "Local noise cancellation plus on-device or transient cloud processing in transcript-only mode." } ] }, "productB": { "id": "zoom-ai", "name": "Zoom AI and ZoomMate", "summary": "Mature enterprise Zoom controls with feature-specific settings", "detail": "Enterprise administration is strong but settings and entitlements are complex across recordings, AI Companion, My Notes, third-party notetakers, regions, model routing, and retention. Zoom does not train on customer communications content; Zoom-hosted-only and zero-retention modes are available through account-team configuration for supported features.", "level": "strong", "sources": [ { "label": "Zoom AI and ZoomMate overview", "url": "https://www.zoom.com/en/products/ai-assistant/", "note": "Current ZoomMate, My Notes, free allowance, agentic workflow, credit, and connected-source capabilities." }, { "label": "Zoom meeting-summary settings", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057960", "note": "Account and group defaults for automatically sharing meeting summaries with hosts and invitees." }, { "label": "Zoom AI Companion security and privacy", "url": "https://library.zoom.com/ai/ai-whitepaper", "note": "No-training commitment, model-provider routing, regional processing, temporary retention, and zero-retention options." } ] } }, { "key": "languages", "label": "Languages", "lead": "Zoom AI has broader documented support for languages.", "analysis": "Krisp: Adequate for many English-centered teams, but much narrower on paper than competitors advertising 75 or 100+ languages. Zoom AI: Zoom supports many spoken languages across transcription and AI features, but coverage is feature-specific. Confirm the exact meeting-summary and question-answering language needed.", "productA": { "id": "krisp", "name": "Krisp", "summary": "16 transcription languages", "detail": "Adequate for many English-centered teams, but much narrower on paper than competitors advertising 75 or 100+ languages.", "level": "limited", "sources": [ { "label": "Krisp multilingual transcription", "url": "https://help.krisp.ai/hc/en-us/articles/13803811067292-Record-and-transcribe-multilingual-meetings", "note": "Current 16-language transcription list." } ] }, "productB": { "id": "zoom-ai", "name": "Zoom AI and ZoomMate", "summary": "Broad multilingual support, varying by AI feature", "detail": "Zoom supports many spoken languages across transcription and AI features, but coverage is feature-specific. Confirm the exact meeting-summary and question-answering language needed.", "level": "strong", "sources": [ { "label": "Zoom AI and ZoomMate overview", "url": "https://www.zoom.com/en/products/ai-assistant/", "note": "Current ZoomMate, My Notes, free allowance, agentic workflow, credit, and connected-source capabilities." }, { "label": "Zoom Voice Recorder", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080794", "note": "Mobile in-person audio, transcript, summary, speaker-name editing, language scope, and account requirements." } ] } } ], "directComparison": null, "thirdOption": { "product": { "id": "circleback", "name": "Circleback", "shortName": "Circleback", "logoPath": "/logos/circleback_square.png", "website": "https://circleback.ai", "tagline": "Every meeting becomes useful company memory.", "positioning": "Circleback records online meetings with a meeting bot or bot-free desktop app, then turns them into detailed notes, speaker-labeled transcripts, and automatically assigned action items. Automatic sharing, search, and automations turn those meetings into shared company memory. People and AI agents can use the same complete record through the app, API, MCP, and CLI. In-person conversations captured on mobile or Apple Watch, plus imported recordings, flow through the same system.", "bestFor": "Teams across sales, product, engineering, recruiting, customer success, and leadership that need shared meeting notes, assigned follow-up, and automations—with the full record available to people and AI agents.", "lessIdealFor": "People who only need occasional transcripts, or sales organizations buying primarily for forecasting and rep coaching.", "decisionSummary": { "fit": "Online meeting notes, follow-through, and shared company memory", "chooseFor": [ "Detailed notes and labeled transcripts", "Full meeting data via API, MCP, and CLI" ], "watchFor": [ "Paid plans are per user", "Not a forecasting suite" ] }, "pricing": { "headline": "Free; Pro from $15/user/month annually; Business from $25/user/month annually; Enterprise $35/user/month, billed annually", "detail": "Free includes unlimited meetings and members with 30 days of meeting and recording history, limited automations, and API, MCP, and CLI access. Pro adds automations with all integrations, including Notion, HubSpot, Salesforce, Attio, webhooks, and many more apps, plus custom AI insights. Paid prices are per user/month: Pro is $15 with annual billing or $18 month-to-month; Business is $25 or $29; Enterprise is $35 with annual billing only. See https://circleback.ai/pricing for current plan packaging.", "freePlan": "Free includes unlimited meetings and members, with 30 days of meeting and recording history, limited automations, and API, MCP, and CLI access." }, "strengths": [ "Record online meetings with a meeting bot or bot-free desktop app. In-person and imported recordings get the same speaker-labeled transcripts. Keep the recording for playback, or retain just the notes and transcript.", "The notes are detailed enough to stand alone, while automatically assigned action items stay trackable across the workspace and can become issues in Linear or another work tracker.", "Conditional automatic sharing, company context, free viewers, enforced defaults, and actions in connected apps make each meeting useful beyond the person who recorded it.", "Circleback is built for people and AI agents. The complete meeting record available to a person—including the recording, full speaker-labeled transcript, notes, action items, attendees, people, and companies—is also available programmatically through the public API, MCP, and CLI.", "Security controls include encryption at rest and in transit, SOC 2 Type II, EU-U.S. Data Privacy Framework certification, GDPR support, and HIPAA compliance. Customer data is never used to train models, and an external infrastructure pentest report is available through the security portal.", "For in-person conversations, one tap on your phone’s Lock Screen widget or Apple Watch complication starts recording; a configured iPhone Action button starts it with a press and hold. There is no separate recorder to buy, carry, or charge." ], "tradeoffs": [ "The Free plan has shorter history and limited automations. Pro adds automations with all integrations, including Notion, HubSpot, Salesforce, Attio, webhooks, and many more apps, plus custom AI insights. A solo user who only wants occasional transcripts may find a more generous free recorder elsewhere.", "It is not a sales forecasting suite. Gong goes further on deal inspection, rep coaching, and forecasting.", "It is not a live meeting coach. Read AI goes further on real-time engagement and sentiment signals, while Krisp specializes in cleaning up audio before it reaches the transcript.", "Circleback’s primary processing operations are in the United States. A company with a hard regional-hosting or on-premises requirement should confirm fit during security review." ], "chooseIf": [ "You want online meetings captured with or without a bot, with the same speaker-labeled record for in-person conversations and imported recordings.", "You want notes that explain the meeting to someone who missed it, plus assigned action items in one shared list and your issue tracker.", "You want Circleback to look things up and do the next step in the apps where your team works.", "You want coworkers, ChatGPT, Claude, other agents, and your own tools to use the same company context.", "You also want quick in-person recording from your phone or Watch without a separate recorder." ], "features": { "capture": { "summary": "Online meetings with or without a bot; in-person recording too", "detail": "Use the meeting bot for Zoom, Google Meet, Teams, and Webex calls, or record online meetings locally on macOS or Windows without a bot. On desktop, click Record in the detected-meeting prompt. In-person recording on mobile or Apple Watch and imported phone calls join the same system. Every route produces speaker-labeled transcripts, notes, and assigned action items, with search, sharing, and automations in one workspace.", "level": "strong" }, "platforms": { "summary": "Web, macOS, Windows, iOS, Android, and Apple Watch", "detail": "macOS and Windows apps capture online meetings without a bot, including system audio and video, with recording from the detected-meeting prompt. The iOS and Android apps record in-person conversations and include Assistant. Apple Watch records from your wrist without the iPhone nearby. Every app sends recordings into the same Circleback meeting system.", "level": "strong" }, "inPerson": { "summary": "Phone, desktop, or Watch—with speaker labels", "detail": "Record in-person conversations from iOS, Android, macOS, Windows, or Apple Watch. For quick capture, tap your phone’s Lock Screen widget or Apple Watch complication, or press and hold your configured iPhone Action button. No separate recorder is needed. Recordings get the same speaker labels, notes, assigned action items, search, sharing, and automations as online meetings. Phone calls use an existing call recording imported into Circleback.", "level": "strong" }, "recordings": { "summary": "Optional recordings with playback, downloads, and clips", "detail": "Every capture route can keep the source recording with the meeting. Play it beside the transcript, download it, link to a moment, or make a clip. If you only want notes and the speaker-labeled transcript, turn recording storage off.", "level": "strong" }, "notesAndSearch": { "summary": "Detailed standalone notes, assigned action items, and cited search", "detail": "Circleback’s notes are designed to give someone who missed the meeting its context, decisions, and next steps. It automatically creates action items and assigns them when the conversation makes the owner clear. One workspace-wide list lets teams filter and complete tasks across meetings. Custom insights extract the fields a team needs, while Assistant searches meetings and connected email with citations.", "level": "strong" }, "companyMemory": { "summary": "Meeting and email history for each person and company", "detail": "Person and company pages combine rolling summaries, relationship timelines, emails, meetings, attendees, and upcoming events. Search and Assistant work across that context, so a conversation stays useful to the next person and the next team.", "level": "strong" }, "sharing": { "summary": "Conditional automatic sharing with workspace safeguards", "detail": "Automations can share matching meetings with specific people, teams, or the whole workspace based on titles, participants, invitee emails or domains, tags, and combined conditions. Admins can set or enforce default sharing access while members retain explicit controls for private or sensitive conversations.", "level": "strong" }, "automations": { "summary": "Conditional sharing, CRM updates, and task creation", "detail": "Run actions when meetings match conditions, extract the fields each team cares about, share notes, and route the result into the system where work happens. Sales can update the CRM; product and research can collect themes; engineering can open assigned issues in Linear or another tracker; recruiting and customer teams can route structured follow-up. Automations also post to Slack, call webhooks, and re-run against older meetings.", "level": "strong" }, "integrations": { "summary": "Search other apps, then do the work there", "detail": "Circleback Assistant can look up context and take actions in tools such as Linear, Notion, Asana, HubSpot, PostHog, Attio, Ashby, Intercom, and Plain. Automations can create Linear issues from assigned meeting action items, write action items to monday.com, and send outcomes to Slack, Salesforce, Zoho, and more. Connect additional tools through Zapier, Make, webhooks, or custom MCP servers.", "level": "strong" }, "agentsAndApi": { "summary": "The same complete meeting data for people and AI agents", "detail": "Circleback is built for people and AI agents. The complete meeting record a person can access—its full speaker-labeled transcript, recording, notes, action items, metadata, attendees, and related people and companies—is also available programmatically through the public API, MCP, and CLI. The API also supports action-item updates. MCP and CLI add search and retrieval across meetings, transcripts, action items, calendars, email, people, companies, and tags, and can update meetings and tags, share meetings, and create, update, or delete action items. Connect ChatGPT or Claude, build internal tools, or receive meeting data by webhook.", "level": "strong" }, "admin": { "summary": "Security, privacy, and workspace controls", "detail": "Customer data is encrypted at rest and in transit and never used to train models. Circleback is SOC 2 Type II, certified under the EU-U.S. Data Privacy Framework, supports GDPR obligations, and is HIPAA-compliant with BAAs available. The security portal includes compliance materials and an external infrastructure pentest report. Available controls include single sign-on (SAML or OIDC) and SCIM provisioning, configurable data retention and recording storage, enforced workspace and sharing settings, teams and roles, domain and API key access controls, centralized billing, usage reporting, and free viewer seats.", "level": "strong" }, "languages": { "summary": "100+ transcription languages", "detail": "Users can choose from more than 100 meeting languages and separately control the output language used for generated notes.", "level": "strong" } }, "sources": [ { "label": "Circleback product guide", "url": "https://circleback.ai/llms.txt", "note": "Capture modes, apps, search, automations, integrations, recordings, MCP, CLI, webhooks, and security resources." }, { "label": "Circleback pricing", "url": "https://circleback.ai/pricing", "note": "Current plan prices, included features, Business controls, Enterprise options, and free viewer seats." }, { "label": "Circleback recording guide", "url": "https://circleback.ai/docs/support/recording/getting-started-with-recording", "note": "Desktop, mobile, bot, and import capture paths for online and in-person conversations." }, { "label": "Circleback desktop recording", "url": "https://circleback.ai/docs/support/recording/desktop-app/record-meetings-with-the-desktop-app", "note": "Detected-meeting recording prompts, automatic recording, and bot-free desktop audio and video capture." }, { "label": "Circleback mobile recording shortcuts", "url": "https://circleback.ai/docs/support/recording/mobile-app/record-meetings-with-the-mobile-app", "note": "Mobile recording and links to widget and Action button setup guides." }, { "label": "Circleback iPhone Action button", "url": "https://circleback.ai/docs/support/recording/mobile-app/start-recording-with-the-action-button-on-iphone", "note": "Configure Controls → Circleback → Record, then press and hold to start recording." }, { "label": "Circleback Apple Watch complication", "url": "https://apps.apple.com/us/app/circleback-ai-meeting-notes/id6738971048", "note": "Publisher description documents one-tap Watch complication recording and the same transcript and notes as other meetings." }, { "label": "Circleback optional recording storage", "url": "https://circleback.ai/docs/support/recording/configure-whether-meeting-recordings-are-saved", "note": "Keep notes, action items, transcript, and insights while disabling stored audio and video." }, { "label": "Circleback mobile and Apple Watch apps", "url": "https://circleback.ai/mobile", "note": "iOS, Android, and Apple Watch capture for in-person meetings and conversations." }, { "label": "Circleback public API", "url": "https://circleback.ai/docs/api", "note": "Programmatic access to the complete meeting record available in Circleback, including notes, action items, transcripts, recordings, people, and companies." }, { "label": "Circleback MCP documentation", "url": "https://circleback.ai/docs/support/platform/circleback-mcp", "note": "Access from ChatGPT, Claude, Cursor, Codex, and other MCP clients to meetings, transcripts, action items, people, companies, calendar, email, and tags, plus write tools for meetings, tags, sharing, and action items." }, { "label": "Circleback CLI documentation", "url": "https://circleback.ai/docs/support/platform/circleback-cli", "note": "Command-line and JSON access to meetings, speaker-labeled transcripts, action items, calendars, email, people, companies, and cross-meeting action-item search." }, { "label": "Circleback Assistant connectors", "url": "https://circleback.ai/docs/support/assistant/ask-circleback-assistant", "note": "Search and take action in connected work apps from Circleback Assistant." }, { "label": "Circleback automatic sharing", "url": "https://circleback.ai/docs/support/automations/automatically-share-meetings-with-your-workspace", "note": "Conditional sharing by meeting title, participants, invitee emails or domains, and tags to people, teams, or the workspace." }, { "label": "Circleback enforced workspace settings", "url": "https://circleback.ai/docs/support/workspace-and-teams/default-and-enforced-workspace-settings", "note": "Admin-controlled defaults for sharing access, recording storage, joining preferences, and other meeting settings." }, { "label": "Circleback security and data processing", "url": "https://circleback.ai/dpa", "note": "Retention responsibilities, subprocessors, and United States primary processing operations." }, { "label": "Circleback security overview", "url": "https://circleback.ai/docs/support/security/security", "note": "Encryption at rest and in transit, SOC 2 Type II, no-training commitment, GDPR support, HIPAA compliance and BAA availability, EU-U.S. Data Privacy Framework certification, and an external infrastructure pentest." }, { "label": "Circleback security portal", "url": "https://security.circleback.ai/", "note": "Compliance materials, security controls, subprocessors, and an external infrastructure pentest report." }, { "label": "Circleback action items in Linear", "url": "https://circleback.ai/docs/support/automations/integrations/integrate-with-linear", "note": "Automatically create Linear issues from meeting action items and preserve the matched assignee." } ] }, "label": "A third option to consider" }, "faqs": [ { "question": "Which is better: Krisp or Zoom AI and ZoomMate?", "answer": "Krisp improves audio and records meetings across calling apps. Zoom AI connects summaries, docs, chat, and tasks for teams centered on Zoom Workplace." }, { "question": "Which is less expensive, Krisp or Zoom AI and ZoomMate?", "answer": "Krisp: Core $8 and Advanced $15/user/month with annual billing. Zoom AI and ZoomMate: Limited My Notes is free; core Zoom AI is bundled with paid Workplace; ZoomMate is separate. Compare the paid seats, included usage, recording access, and admin features you actually need." }, { "question": "Can Krisp and Zoom AI and ZoomMate record without a bot?", "answer": "Krisp: Bot-free system-audio capture. Zoom AI and ZoomMate: Native Zoom, a third-party bot, bot-free desktop My Notes, and mobile voice recording. Check whether your preferred recording method preserves video and speaker labels." }, { "question": "Which is better for a whole company?", "answer": "Compare automatic sharing, permissions, retention, and the defaults admins can enforce. Krisp: Calendar, manager, and recurring-channel auto-sharing. Zoom AI: Automatic Zoom summary sharing; personal My Notes stay private." }, { "question": "Can I access and move the full meeting data?", "answer": "Krisp: MCP with transcripts and tasks, plus webhooks on Core. Zoom AI: Broad APIs plus product-specific remote MCP servers. Check the selected plan, authentication model, transcript scope, export format, and retention window for the workflow you need." }, { "question": "How was this comparison researched?", "answer": "We use first-party pricing pages, product pages, help docs, and release notes for both products. Links appear in each feature comparison and in the Sources section." } ], "variableMeasured": [ "Capture options", "Desktop and mobile", "In-person capture and speaker labels", "Recordings, playback, and clips", "Notes, action items, and search", "People, companies, and context", "Automatic sharing and workspace defaults", "Automations", "Integrations", "API, MCP, CLI, and data portability", "Security, privacy, and admin", "Languages" ], "sources": [ { "productId": "krisp", "productName": "Krisp", "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp mobile recording", "url": "https://help.krisp.ai/hc/en-us/articles/20282426717596-How-to-record-in-person-meetings-with-Krisp-Mobile-App", "note": "iOS/Android in-person capture and mobile noise-cancellation limitation." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp calendar and speaker naming", "url": "https://help.krisp.ai/hc/en-us/articles/10277892556828-Connecting-your-Calendar-to-Krisp", "note": "Calendar-based replacement of generic speaker labels with names is currently limited to one-on-one meetings." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp meeting sharing", "url": "https://help.krisp.ai/hc/en-us/articles/10386573495196-Sharing-your-meetings-with-Krisp", "note": "Automatic sharing to same-workspace calendar invitees, prerequisites, and rollout behavior." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp Manager View", "url": "https://help.krisp.ai/hc/en-us/articles/21142526003356-Manager-View", "note": "Advanced-plan automatic sharing of selected team members' external meetings to chosen managers." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp Microsoft Teams integration", "url": "https://help.krisp.ai/hc/en-us/articles/26704048673436-Integrate-Krisp-with-Microsoft-Teams", "note": "Automatic notes delivery for recurring meetings and manual channel sharing." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp recording FAQ", "url": "https://help.krisp.ai/hc/en-us/articles/12216182124956-FAQ-about-Krisp-Recording-feature", "note": "Audio recording and optional Krisp-bot video path; supplemented by the newer bot-free screen-recording guide." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp bot-free screen recording", "url": "https://help.krisp.ai/hc/en-us/articles/16168004763420-Screen-record-your-meetings-with-Krisp", "note": "Bot-free screen/video capture and supported macOS/Windows versions." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp multilingual transcription", "url": "https://help.krisp.ai/hc/en-us/articles/13803811067292-Record-and-transcribe-multilingual-meetings", "note": "Current 16-language transcription list." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp MCP", "url": "https://help.krisp.ai/hc/en-us/articles/25396920405148-Krisp-MCP", "note": "OAuth MCP access to transcripts, summaries, key points, action items, and calendar context." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp centralized action items", "url": "https://help.krisp.ai/hc/en-us/articles/18809437531420-Centralized-Action-Items-in-account-dashboard", "note": "Automatic task creation and assignment plus team-wide views, due dates, priorities, assignees, status, and completion." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp Zapier integration", "url": "https://help.krisp.ai/hc/en-us/articles/14772270941852-Integrate-Krisp-with-Zapier", "note": "Action-item, key-point, outline, and transcript triggers, including Jira task creation through Zapier." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp webhook API", "url": "https://help.krisp.ai/hc/en-us/articles/24514911804316-Webhook-API", "note": "Core user webhooks and Advanced team webhook scope." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp security and data handling", "url": "https://krisp.ai/security-for-ai-meeting-assistant/", "note": "No-training posture, US cloud storage, lack of standard regional residency, on-device transcription, encryption, and Enterprise controls." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp cloud processing", "url": "https://help.krisp.ai/hc/en-us/articles/360012035500-What-data-Krisp-sends-to-the-cloud", "note": "Local noise cancellation plus on-device or transient cloud processing in transcript-only mode." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom AI and ZoomMate overview", "url": "https://www.zoom.com/en/products/ai-assistant/", "note": "Current ZoomMate, My Notes, free allowance, agentic workflow, credit, and connected-source capabilities." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom AI and ZoomMate transition", "url": "https://www.zoom.com/en/blog/zoom-ai-companion-zoommate/", "note": "Retirement of the AI Companion feature brand, continued built-in Zoom AI, and ZoomMate as the separate agentic product." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom AI and My Notes pricing", "url": "https://zoom.us/pricing/aic", "note": "Basic allowances, paid Workplace inclusion, My Notes, ZoomMate licensing, and AI-credit packaging." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom third-party meeting support", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080354", "note": "Google Meet/Teams calendar requirements, visible bot, and paid-plan eligibility." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom agentic AI announcement", "url": "https://news.zoom.com/zooms-new-agentic-ai-capabilities-supercharge-focus-and-productivity/", "note": "February 2026 My Notes, mobile voice recorder, third-party, and workflow expansion." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom My Notes mobile", "url": "https://news.zoom.com/my-notes-on-mobile/", "note": "May 2026 in-person capture, privacy, sync, and sharing destinations." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom My Notes help", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0083849", "note": "Desktop/mobile requirements, third-party mobile limits, recording defaults, privacy, transcript, and sharing behavior." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom Voice Recorder", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080794", "note": "Mobile in-person audio, transcript, summary, speaker-name editing, language scope, and account requirements." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom Smart Name Tags", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0082489", "note": "Admin-controlled voice-profile enrollment and automatic naming in Voice Recorder transcripts." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom Tasks", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0078289", "note": "AI task recommendations from meetings and calls, acceptance flow, assignment, source grouping, completion, due dates, priorities, and generated execution steps." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom My Notes API", "url": "https://developers.zoom.us/docs/my-notes/", "note": "Programmatic access to My Notes content, transcripts, action items, and external workflows." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom meeting APIs", "url": "https://developers.zoom.us/docs/api/meetings/", "note": "Meeting-summary, recording, transcript, and AI Companion controls and scopes." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom remote MCP servers", "url": "https://developers.zoom.us/docs/mcp/servers/", "note": "Product-specific remote MCP endpoints, OAuth, rate limits, and supported interaction model." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom for Claude connector", "url": "https://developers.zoom.us/docs/mcp/plug-ins-and-connectors/claude-connector/", "note": "Meeting search plus summaries, recordings, transcripts, playback links, next steps, My Notes, chat, and Canvas access." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom meeting-summary settings", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057960", "note": "Account and group defaults for automatically sharing meeting summaries with hosts and invitees." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom AI Companion security and privacy", "url": "https://library.zoom.com/ai/ai-whitepaper", "note": "No-training commitment, model-provider routing, regional processing, temporary retention, and zero-retention options." } ], "methodology": { "approach": "First-party pricing, product documentation, help-center articles, and release notes. Capability levels describe documented breadth, not overall product quality. Competitor strengths and material plan or capture-mode limits are both included. No pay-to-play rankings.", "ratingLabels": { "strong": "Broad support", "available": "Available with limits", "limited": "Narrow or indirect", "not-available": "Not documented" }, "ratingScale": { "strong": "Broad native support across the product or relevant paid plans.", "available": "Documented support with meaningful scope, mode, or plan limits.", "limited": "Narrow, indirect, beta, or substantially plan-gated support.", "not-available": "No current first-party documentation for a native option." }, "claimLevelEvidence": "Each feature dimension includes the exact first-party sources used for both products.", "limitations": "Prices and features change. Check the linked sources and test both products on real calls." } }