{ "@context": "https://schema.org", "@type": "Dataset", "@id": "https://circleback.ai/compare/read-ai-vs-zoom-ai#dataset", "schemaVersion": 4, "type": "SoftwareApplicationComparison", "slug": "read-ai-vs-zoom-ai", "url": "https://circleback.ai/compare/read-ai-vs-zoom-ai", "canonicalUrl": "https://circleback.ai/compare/read-ai-vs-zoom-ai", "title": "Read AI vs Zoom AI: pricing, features, and which is better", "description": "Compare Read AI vs Zoom AI: pricing, recording options, notes, action items, and integrations, with plan limits and first-party sources.", "inLanguage": "en-US", "isAccessibleForFree": true, "representations": { "html": "https://circleback.ai/compare/read-ai-vs-zoom-ai", "markdown": "https://circleback.ai/compare/read-ai-vs-zoom-ai.md", "json": "https://circleback.ai/compare/read-ai-vs-zoom-ai.json", "describedBy": "https://circleback.ai/compare/llms.txt" }, "editorialPerspective": "Neutral competitor comparison; Circleback is presented only as a labeled third option.", "verdict": "Read AI specializes in engagement analytics, coaching signals, and search across connected apps. Zoom AI fits teams that want summaries and tasks within Zoom Workplace.", "products": [ { "id": "read-ai", "name": "Read AI", "shortName": "Read AI", "logoPath": "/marketing/comparisons/logos/read-ai.png", "website": "https://www.read.ai", "tagline": "Meeting summaries plus live engagement analytics and search across workplace content.", "positioning": "Read AI goes beyond notes with live engagement, sentiment, speaker metrics, Search Copilot, and access across meetings and other work sources. Its pricing looks approachable until recording playback and governance requirements push a team into Enterprise tiers.", "bestFor": "Teams that value live engagement/sentiment signals, speaker analytics, coaching, and a search assistant spanning multiple workplace content sources.", "lessIdealFor": "Teams that want recordings on ordinary plans, dislike behavioral scoring in meetings, need free viewer economics, or want simple transparent governance below Enterprise+.", "decisionSummary": { "fit": "Live engagement, sentiment, and speaker analytics", "chooseFor": [ "Manager coaching signals", "Cross-tool workplace search" ], "watchFor": [ "Playback requires Enterprise", "API/MCP beta; no static keys" ] }, "pricing": { "headline": "Free for 5 meetings/month; Pro from $15/user/month annually", "detail": "Prices are per user/month: Pro is $15 with annual billing or $19.75 month-to-month; Enterprise is $22.50 or $29.75 and adds playback; Enterprise+ is $29.75 or $39.75 and adds advanced retention, domain, SAML, and HIPAA-related options, with a five-license minimum.", "freePlan": "Yes: five meetings per month." }, "strengths": [ "Distinctive live engagement, sentiment, speaker, and meeting-quality analytics.", "Search Copilot reaches beyond meetings into connected email, messaging, and document sources.", "Automatic recaps and recurring-meeting pre-reads can carry action items and open questions into email, Slack, or Teams.", "Current macOS/Windows desktop plus iOS and Android in-person capture broaden the product beyond a meeting bot.", "Its open-beta REST API and MCP expose full speaker-labeled transcripts, summaries, actions, metrics, and recording download URLs for meetings the user can access." ], "tradeoffs": [ "Audio/video playback requires Enterprise or Enterprise+, while lower-tier source media is deleted after the documented grace period.", "Advanced retention, SAML, domain controls, and HIPAA support require Enterprise+ and its license minimum.", "Engagement and sentiment scoring can be useful for coaching but uncomfortable or noisy for some company cultures.", "Workspace licensing does not offer the same free-viewer model as some competitors.", "The API and MCP are open beta: OAuth tokens are short-lived, static keys/client credentials are not supported, and several app features and file upload are not exposed.", "Read says meeting data is not used for AI training without explicit opt-in, but its Customer Experience Improvement Program is enabled on an opt-out basis for product evaluation.", "Simply removing a person from a workspace does not revoke their account access or transfer their reports. Admins must deactivate the account and transfer workspace-owned reports as separate offboarding steps." ], "chooseIf": [ "Your managers or facilitators need live engagement and speaker analytics.", "You want AI search across meetings plus connected workplace sources.", "You are comfortable with Enterprise pricing for playback and Enterprise+ for stronger governance." ], "features": { "capture": { "summary": "Meeting bot, macOS/Windows desktop, and mobile", "detail": "The assistant can join scheduled calls, while desktop records device audio without relying solely on a bot. Disclosure and opt-out flows remain part of the participant experience.", "level": "strong" }, "platforms": { "summary": "Web, macOS, Windows, iOS, and Android", "detail": "Desktop captures device audio for online meetings. The iPhone and Android apps record in-person conversations and put their reports beside Zoom, Meet, and Teams meetings; neither mobile app can record another app or phone call using the same microphone.", "level": "strong" }, "inPerson": { "summary": "iOS and Android real-time transcript and summary", "detail": "Both mobile apps record room conversations with a live transcript and summary. They do not capture phone calls, FaceTime, or a virtual-meeting app on the same device. In shared-room audio, distinct voices may begin as Conference Room — Speaker 1, Speaker 2, and so on; owners and editors can rename or reassign them afterward.", "level": "strong" }, "recordings": { "summary": "Playback only on Enterprise and Enterprise+", "detail": "Pro and free users can receive notes and transcripts, but source media is not a durable playback library. Read documents a 30-day grace period before lower-tier media deletion.", "level": "limited" }, "notesAndSearch": { "summary": "Summaries, action items, Search Copilot, and coaching analytics", "detail": "Read analyzes meetings live and afterward: engagement, sentiment, speaker stats, action items, and search across connected content. Recommendations can resurface recent work assigned to the user, but Read does not document a full workspace-wide task board with assignee and completion management comparable to dedicated action trackers.", "level": "strong" }, "companyMemory": { "summary": "Cross-source Search Copilot", "detail": "Search can span meetings, email, messages, and documents, which is broader than a transcript library. This supports search across work, but not dedicated relationship timelines or upcoming-event pages.", "level": "strong" }, "sharing": { "summary": "Workspace-wide participant and team report access", "detail": "Workspace admins can set automatic report access for internal or external participants and give teams role-based access to matching reports, including retroactive access. Owners can send recaps and recurring-meeting pre-reads through email, Slack, or Teams. Participant rules use calendar invitees, including no-shows, and the owner’s settings govern each report, so teams should configure workspace controls deliberately.", "level": "strong" }, "automations": { "summary": "Recaps, pre-reads, scheduled updates, and agent actions", "detail": "Read can send post-meeting recaps, recurring-meeting pre-reads, and scheduled topic updates, while Ask Read actions can draft and send email, create calendar events, and update HubSpot after user approval. It is more opinionated around its own agents and intelligence outputs than a general meeting trigger/condition/action canvas.", "level": "available" }, "integrations": { "summary": "Calendar, conferencing, email, messaging, documents, and premium connectors", "detail": "Search Copilot’s cross-source coverage is a strength, although connector eligibility varies by paid plan.", "level": "strong" }, "agentsAndApi": { "summary": "Open-beta REST API and MCP with full meeting reports", "detail": "Read’s API and remote MCP can return meeting metadata, participants, summaries, chapters, action items, topics, metrics, full speaker-labeled transcripts, and recording-download URLs. They are open beta, use browser OAuth with short-lived rotating tokens, lack service credentials and file upload, and only reach reports the user can access unless an admin enables global report access.", "level": "available" }, "admin": { "summary": "Core admin on Enterprise; advanced governance on Enterprise+", "detail": "Retention, domain controls, SAML, and HIPAA-related capabilities are concentrated in Enterprise+. That plan currently carries a five-license minimum.", "level": "strong" }, "languages": { "summary": "Read’s pricing page says 20+; its detail table says 16+", "detail": "Read’s current pricing page uses “20+ languages” in the Free plan card but “16+ languages” in the detailed comparison table. The coverage is useful but materially narrower on paper than competitors advertising 75 or 100+; verify the language you need rather than relying on the headline count.", "level": "available" } }, "sources": [ { "label": "Read AI pricing", "url": "https://www.read.ai/plans-pricing", "note": "Current meeting limits, prices, languages, playback gate, governance, and Enterprise+ minimum." }, { "label": "Read AI desktop app", "url": "https://support.read.ai/hc/en-us/articles/45911611006995-How-to-Use-Read-s-Desktop-App-for-Windows-and-Mac", "note": "Device-audio recording and participant disclosure behavior." }, { "label": "Read AI iPhone app", "url": "https://support.read.ai/hc/en-us/articles/34467337929107-Read-AI-App-for-iPhone", "note": "In-person real-time transcript and summary." }, { "label": "Read AI Android app", "url": "https://support.read.ai/hc/en-us/articles/51863250182291-Read-AI-App-for-Android", "note": "Android in-person capture, live transcript and summary, and report access." }, { "label": "Read AI mobile capture limits", "url": "https://support.read.ai/hc/en-us/articles/51863422605203-Can-I-use-Read-s-mobile-app-to-record-calls-from-my-phone", "note": "Phone-call and same-device virtual-meeting limitations across iOS and Android." }, { "label": "Read AI speaker editing", "url": "https://support.read.ai/hc/en-us/articles/36169538719379-Can-I-edit-text-and-speaker-names-in-my-meeting-report", "note": "Generic same-room labels plus transcript-wide speaker renaming and turn reassignment." }, { "label": "Read AI recording availability", "url": "https://support.read.ai/hc/en-us/articles/15107171454739-Why-can-t-I-see-recordings-in-my-report-when-I-received-a-recording-notification-in-my-meeting", "note": "Enterprise playback requirement and lower-plan source-media deletion." }, { "label": "Read AI workspace sharing settings", "url": "https://support.read.ai/hc/en-us/articles/7962819152659-What-are-all-of-the-settings-and-permissions-available-with-Workspaces", "note": "Participant auto-sharing, team report access, and workspace distribution controls." }, { "label": "Read AI report distribution", "url": "https://support.read.ai/hc/en-us/articles/23219401248019-How-do-I-control-meeting-report-sharing-and-distribution", "note": "Owner-level participant sharing, invitee behavior, email/Slack/Teams recaps, recurring-meeting pre-reads, and workspace controls." }, { "label": "Read AI actions", "url": "https://support.read.ai/hc/en-us/articles/48863788829971-Using-Ask-Read-actions", "note": "Agent actions for HubSpot updates, approved email sending, calendar creation, and scheduled reports." }, { "label": "Read AI API and MCP overview", "url": "https://support.read.ai/hc/en-us/articles/49379985941523-Read-AI-API-and-MCP-Overview", "note": "Open-beta scope, prerequisites, OAuth and rate-limit constraints, permissions, and current feature gaps." }, { "label": "Read AI MCP tools", "url": "https://support.read.ai/hc/en-us/articles/49381158409491-MCP-Server", "note": "Full transcript, summary, action, metric, recording-download, agent-dispatch, and sharing tools." }, { "label": "Read AI data handling", "url": "https://support.read.ai/hc/en-us/articles/52055801266579-What-Does-Read-AI-Do-With-My-Data-Read-AI", "note": "Storage, access, AI-training consent, and the opt-out Customer Experience Improvement Program." }, { "label": "Read AI workspace offboarding", "url": "https://support.read.ai/hc/en-us/articles/27433066427283-How-do-I-offboard-someone-from-my-Read-workspace", "note": "Account deactivation, report transfer, and the limits of simply removing a workspace member." } ] }, { "id": "zoom-ai", "name": "Zoom AI and ZoomMate", "shortName": "Zoom AI", "logoPath": "/logos/zoom.svg", "website": "https://www.zoom.com/en/products/ai-assistant/", "tagline": "Built-in meeting summaries and tasks, with ZoomMate licensed separately.", "positioning": "Zoom Workplace includes AI features such as Meeting Summary and My Notes. My Notes supports Zoom, Meet, Teams, and in-person conversations. ZoomMate adds search, agents, workflows, and document creation under a separate license.", "bestFor": "Organizations standardized on Zoom Workplace that want built-in summaries and My Notes, or are willing to license ZoomMate for broader agents and cross-tool workflows.", "lessIdealFor": "Teams wanting an independent meeting system, consistent bot-free recording across platforms, standalone pricing, or shared history and automations across departments.", "decisionSummary": { "fit": "Bundled notes for teams already living in Zoom", "chooseFor": [ "Existing Zoom Workplace plans", "Zoom Docs and Team Chat workflows" ], "watchFor": [ "Third-party calls may require a bot", "Suggested tasks need manual acceptance" ] }, "pricing": { "headline": "Limited My Notes is free; core Zoom AI is bundled with paid Workplace; ZoomMate is separate", "detail": "Workplace Basic includes three My Notes uses, three hosted meeting summaries, 90 in-person transcription minutes, 20 AI queries, and limited workflows each month. Eligible paid Workplace plans include unlimited core meeting AI. ZoomMate is a separate per-user license with 2,200 monthly AI credits; Zoom’s current pages do not expose a stable price in crawlable text, so check the live quote.", "freePlan": "Yes, in limited form: three My Notes uses and three hosted meeting summaries per month, plus 90 in-person transcription minutes." }, "strengths": [ "Strong bundled value for companies already paying for an eligible Zoom Workplace plan.", "Native Zoom meeting summaries avoid an extra bot and connect directly to Zoom Docs, Team Chat, recordings, and the rest of the suite.", "Desktop My Notes records third-party calls without a bot, while mobile Voice Recorder captures in-person conversations.", "Zoom does not use customer communications content to train its or third-party AI models. It offers regional processing, retention, and model-routing controls.", "Zoom’s public APIs and product-specific MCP servers expose meeting summaries, recordings, transcripts, My Notes, chat, and other workspace resources to external tools and agents.", "Zoom Tasks turns meeting and phone follow-ups into assigned, source-linked work with team views, due dates, priorities, completion, and AI-suggested execution steps." ], "tradeoffs": [ "Google Meet and Teams capture through the calendar integration can use a visible Zoom notetaker bot.", "Mobile My Notes records in-person conversations but does not support third-party meeting apps on the same phone; it also does not auto-detect voice activity.", "Mobile Voice Recorder requires several account features to be enabled, supports twelve summary languages, and may require users to correct detected speaker names after the meeting.", "Zoom is in a naming transition: account settings and some support pages still say AI Companion, while current marketing calls bundled capabilities Zoom AI and reserves ZoomMate for the separately licensed agentic product.", "Sharing, workflows, and context are most cohesive inside Zoom’s own apps, which can be limiting in a mixed-tool company.", "A bundled feature can be less expensive but also less focused than a dedicated whole-company meeting memory.", "AI Companion content may be retained by Zoom or third-party model providers for up to 30 days for support, safety, or debugging. Zoom-hosted-only and zero-retention options exist, but require account-team configuration and vary by feature.", "The deeper agents, third-party workflows, creation tools, and 2,200-credit allowance belong to the separately licensed ZoomMate product; they should not be treated as ordinary bundled Meeting Summary features.", "Meeting-derived tasks commonly arrive as AI recommendations that a user accepts or dismisses, rather than every detected commitment becoming a tracked task automatically." ], "chooseIf": [ "Your company already has eligible paid Zoom Workplace licenses.", "Most important meetings happen in Zoom and outputs should flow into Zoom Docs or Team Chat.", "Bundled convenience matters more than a fully vendor-neutral capture and automation system." ], "features": { "capture": { "summary": "Native Zoom, a third-party bot, bot-free desktop My Notes, and mobile voice recording", "detail": "Zoom meetings get the most native experience. Calendar-connected Google Meet and Teams sessions can use a visible bot, while desktop My Notes captures microphone and system audio without joining the call. iOS and Android also have a dedicated Voice Recorder for room conversations.", "level": "strong" }, "platforms": { "summary": "Zoom desktop/mobile plus My Notes across common meeting platforms", "detail": "Zoom’s app footprint is broad. Exact AI feature availability varies by app, account, plan, region, and whether the meeting is native Zoom or third-party.", "level": "strong" }, "inPerson": { "summary": "Mobile My Notes and a dedicated Voice Recorder", "detail": "Mobile My Notes can transcribe a room and deletes its recording by default unless cloud saving is enabled. Voice Recorder keeps audio, transcript, and summary. It uses generic editable labels by default; when an admin enables Smart Name Tags, enrolled voice profiles can be named automatically. It currently supports twelve summary languages and requires cloud recording plus related transcript settings.", "level": "strong" }, "recordings": { "summary": "Rich Zoom cloud recordings; third-party and personal-note behavior varies", "detail": "Zoom recordings have strong transcript and playback integration. Mobile Voice Recorder keeps audio, while mobile My Notes deletes audio by default unless an admin enables cloud saving. Media behavior therefore depends on the exact capture path and account settings.", "level": "strong" }, "notesAndSearch": { "summary": "Meeting summaries, My Notes, Zoom Tasks, and Zoom-wide AI", "detail": "Built-in Zoom AI can summarize, answer questions, draft follow-up, and work across Zoom content. Zoom Tasks adds a central personal, team, and project task system: meeting and call summaries recommend source-linked work that can be assigned, prioritized, completed, grouped, and expanded into AI-generated steps. Suggested meeting tasks typically need a person to accept them before they join the task system.", "level": "strong" }, "companyMemory": { "summary": "Zoom context plus connected-source search in ZoomMate", "detail": "Built-in Zoom AI draws on meetings, chat, docs, mail, and other authorized Zoom sources. ZoomMate adds cited agentic search across the web and connected systems such as Salesforce, Jira, Slack, ServiceNow, Google, and Microsoft. It is broad context, though not organized primarily as meeting-specific person and company timelines.", "level": "strong" }, "sharing": { "summary": "Automatic Zoom summary sharing; personal My Notes stay private", "detail": "Account and group settings can automatically share Zoom meeting summaries with the host, internal invitees, or all invitees. My Notes starts private and must be shared manually into Zoom or Slack destinations, so behavior depends on the capture path.", "level": "available" }, "automations": { "summary": "Zoom Tasks, native workflows, and newer agentic actions", "detail": "Paid Workplace users can turn meeting, call, chat, and mail context into Zoom Tasks; ZoomMate and Custom AI extend execution into connected systems such as Jira and ServiceNow. The core task workflow is strong, but suggested meeting tasks often require review, while deeper cross-app orchestration belongs to separately licensed products.", "level": "strong" }, "integrations": { "summary": "Deep Zoom ecosystem plus app marketplace and third-party support", "detail": "Native suite integration is the advantage. Buyers with a mixed stack should map how meeting outcomes reach their CRM, issue tracker, and knowledge base without manual copying.", "level": "strong" }, "agentsAndApi": { "summary": "Broad APIs plus product-specific remote MCP servers", "detail": "Zoom APIs retrieve meeting summaries, recordings, transcripts, and My Notes content. Product-specific remote MCP servers let external agents search meetings and retrieve summaries, recordings, playback links, transcripts, next steps, chat, Canvas, and My Notes, with OAuth scopes and relevant product licenses. Access depends on the relevant Zoom product, license, and OAuth permissions.", "level": "strong" }, "admin": { "summary": "Mature enterprise Zoom controls with feature-specific settings", "detail": "Enterprise administration is strong but settings and entitlements are complex across recordings, AI Companion, My Notes, third-party notetakers, regions, model routing, and retention. Zoom does not train on customer communications content; Zoom-hosted-only and zero-retention modes are available through account-team configuration for supported features.", "level": "strong" }, "languages": { "summary": "Broad multilingual support, varying by AI feature", "detail": "Zoom supports many spoken languages across transcription and AI features, but coverage is feature-specific. Confirm the exact meeting-summary and question-answering language needed.", "level": "strong" } }, "sources": [ { "label": "Zoom AI and ZoomMate overview", "url": "https://www.zoom.com/en/products/ai-assistant/", "note": "Current ZoomMate, My Notes, free allowance, agentic workflow, credit, and connected-source capabilities." }, { "label": "Zoom AI and ZoomMate transition", "url": "https://www.zoom.com/en/blog/zoom-ai-companion-zoommate/", "note": "Retirement of the AI Companion feature brand, continued built-in Zoom AI, and ZoomMate as the separate agentic product." }, { "label": "Zoom AI and My Notes pricing", "url": "https://zoom.us/pricing/aic", "note": "Basic allowances, paid Workplace inclusion, My Notes, ZoomMate licensing, and AI-credit packaging." }, { "label": "Zoom third-party meeting support", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080354", "note": "Google Meet/Teams calendar requirements, visible bot, and paid-plan eligibility." }, { "label": "Zoom agentic AI announcement", "url": "https://news.zoom.com/zooms-new-agentic-ai-capabilities-supercharge-focus-and-productivity/", "note": "February 2026 My Notes, mobile voice recorder, third-party, and workflow expansion." }, { "label": "Zoom My Notes mobile", "url": "https://news.zoom.com/my-notes-on-mobile/", "note": "May 2026 in-person capture, privacy, sync, and sharing destinations." }, { "label": "Zoom My Notes help", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0083849", "note": "Desktop/mobile requirements, third-party mobile limits, recording defaults, privacy, transcript, and sharing behavior." }, { "label": "Zoom Voice Recorder", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080794", "note": "Mobile in-person audio, transcript, summary, speaker-name editing, language scope, and account requirements." }, { "label": "Zoom Smart Name Tags", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0082489", "note": "Admin-controlled voice-profile enrollment and automatic naming in Voice Recorder transcripts." }, { "label": "Zoom Tasks", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0078289", "note": "AI task recommendations from meetings and calls, acceptance flow, assignment, source grouping, completion, due dates, priorities, and generated execution steps." }, { "label": "Zoom My Notes API", "url": "https://developers.zoom.us/docs/my-notes/", "note": "Programmatic access to My Notes content, transcripts, action items, and external workflows." }, { "label": "Zoom meeting APIs", "url": "https://developers.zoom.us/docs/api/meetings/", "note": "Meeting-summary, recording, transcript, and AI Companion controls and scopes." }, { "label": "Zoom remote MCP servers", "url": "https://developers.zoom.us/docs/mcp/servers/", "note": "Product-specific remote MCP endpoints, OAuth, rate limits, and supported interaction model." }, { "label": "Zoom for Claude connector", "url": "https://developers.zoom.us/docs/mcp/plug-ins-and-connectors/claude-connector/", "note": "Meeting search plus summaries, recordings, transcripts, playback links, next steps, My Notes, chat, and Canvas access." }, { "label": "Zoom meeting-summary settings", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057960", "note": "Account and group defaults for automatically sharing meeting summaries with hosts and invitees." }, { "label": "Zoom AI Companion security and privacy", "url": "https://library.zoom.com/ai/ai-whitepaper", "note": "No-training commitment, model-provider routing, regional processing, temporary retention, and zero-retention options." } ] } ], "dimensions": [ { "key": "capture", "label": "Capture options", "lead": "Both products document broad support for capture options, with different scope and plan limits.", "analysis": "Read AI: The assistant can join scheduled calls, while desktop records device audio without relying solely on a bot. Disclosure and opt-out flows remain part of the participant experience. Zoom AI: Zoom meetings get the most native experience. Calendar-connected Google Meet and Teams sessions can use a visible bot, while desktop My Notes captures microphone and system audio without joining the call. iOS and Android also have a dedicated Voice Recorder for room conversations.", "productA": { "id": "read-ai", "name": "Read AI", "summary": "Meeting bot, macOS/Windows desktop, and mobile", "detail": "The assistant can join scheduled calls, while desktop records device audio without relying solely on a bot. Disclosure and opt-out flows remain part of the participant experience.", "level": "strong", "sources": [ { "label": "Read AI desktop app", "url": "https://support.read.ai/hc/en-us/articles/45911611006995-How-to-Use-Read-s-Desktop-App-for-Windows-and-Mac", "note": "Device-audio recording and participant disclosure behavior." } ] }, "productB": { "id": "zoom-ai", "name": "Zoom AI and ZoomMate", "summary": "Native Zoom, a third-party bot, bot-free desktop My Notes, and mobile voice recording", "detail": "Zoom meetings get the most native experience. Calendar-connected Google Meet and Teams sessions can use a visible bot, while desktop My Notes captures microphone and system audio without joining the call. iOS and Android also have a dedicated Voice Recorder for room conversations.", "level": "strong", "sources": [ { "label": "Zoom third-party meeting support", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080354", "note": "Google Meet/Teams calendar requirements, visible bot, and paid-plan eligibility." }, { "label": "Zoom My Notes help", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0083849", "note": "Desktop/mobile requirements, third-party mobile limits, recording defaults, privacy, transcript, and sharing behavior." }, { "label": "Zoom Voice Recorder", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080794", "note": "Mobile in-person audio, transcript, summary, speaker-name editing, language scope, and account requirements." } ] } }, { "key": "platforms", "label": "Desktop and mobile", "lead": "Both products document broad support for desktop and mobile, with different scope and plan limits.", "analysis": "Read AI: Desktop captures device audio for online meetings. The iPhone and Android apps record in-person conversations and put their reports beside Zoom, Meet, and Teams meetings; neither mobile app can record another app or phone call using the same microphone. Zoom AI: Zoom’s app footprint is broad. Exact AI feature availability varies by app, account, plan, region, and whether the meeting is native Zoom or third-party.", "productA": { "id": "read-ai", "name": "Read AI", "summary": "Web, macOS, Windows, iOS, and Android", "detail": "Desktop captures device audio for online meetings. The iPhone and Android apps record in-person conversations and put their reports beside Zoom, Meet, and Teams meetings; neither mobile app can record another app or phone call using the same microphone.", "level": "strong", "sources": [ { "label": "Read AI desktop app", "url": "https://support.read.ai/hc/en-us/articles/45911611006995-How-to-Use-Read-s-Desktop-App-for-Windows-and-Mac", "note": "Device-audio recording and participant disclosure behavior." }, { "label": "Read AI iPhone app", "url": "https://support.read.ai/hc/en-us/articles/34467337929107-Read-AI-App-for-iPhone", "note": "In-person real-time transcript and summary." }, { "label": "Read AI Android app", "url": "https://support.read.ai/hc/en-us/articles/51863250182291-Read-AI-App-for-Android", "note": "Android in-person capture, live transcript and summary, and report access." } ] }, "productB": { "id": "zoom-ai", "name": "Zoom AI and ZoomMate", "summary": "Zoom desktop/mobile plus My Notes across common meeting platforms", "detail": "Zoom’s app footprint is broad. Exact AI feature availability varies by app, account, plan, region, and whether the meeting is native Zoom or third-party.", "level": "strong", "sources": [ { "label": "Zoom My Notes help", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0083849", "note": "Desktop/mobile requirements, third-party mobile limits, recording defaults, privacy, transcript, and sharing behavior." }, { "label": "Zoom Voice Recorder", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080794", "note": "Mobile in-person audio, transcript, summary, speaker-name editing, language scope, and account requirements." } ] } }, { "key": "inPerson", "label": "In-person capture and speaker labels", "lead": "Both products document broad support for in-person capture and speaker labels, with different scope and plan limits.", "analysis": "Read AI: Both mobile apps record room conversations with a live transcript and summary. They do not capture phone calls, FaceTime, or a virtual-meeting app on the same device. In shared-room audio, distinct voices may begin as Conference Room — Speaker 1, Speaker 2, and so on; owners and editors can rename or reassign them afterward. Zoom AI: Mobile My Notes can transcribe a room and deletes its recording by default unless cloud saving is enabled. Voice Recorder keeps audio, transcript, and summary. It uses generic editable labels by default; when an admin enables Smart Name Tags, enrolled voice profiles can be named automatically. It currently supports twelve summary languages and requires cloud recording plus related transcript settings.", "productA": { "id": "read-ai", "name": "Read AI", "summary": "iOS and Android real-time transcript and summary", "detail": "Both mobile apps record room conversations with a live transcript and summary. They do not capture phone calls, FaceTime, or a virtual-meeting app on the same device. In shared-room audio, distinct voices may begin as Conference Room — Speaker 1, Speaker 2, and so on; owners and editors can rename or reassign them afterward.", "level": "strong", "sources": [ { "label": "Read AI iPhone app", "url": "https://support.read.ai/hc/en-us/articles/34467337929107-Read-AI-App-for-iPhone", "note": "In-person real-time transcript and summary." }, { "label": "Read AI Android app", "url": "https://support.read.ai/hc/en-us/articles/51863250182291-Read-AI-App-for-Android", "note": "Android in-person capture, live transcript and summary, and report access." }, { "label": "Read AI mobile capture limits", "url": "https://support.read.ai/hc/en-us/articles/51863422605203-Can-I-use-Read-s-mobile-app-to-record-calls-from-my-phone", "note": "Phone-call and same-device virtual-meeting limitations across iOS and Android." }, { "label": "Read AI speaker editing", "url": "https://support.read.ai/hc/en-us/articles/36169538719379-Can-I-edit-text-and-speaker-names-in-my-meeting-report", "note": "Generic same-room labels plus transcript-wide speaker renaming and turn reassignment." } ] }, "productB": { "id": "zoom-ai", "name": "Zoom AI and ZoomMate", "summary": "Mobile My Notes and a dedicated Voice Recorder", "detail": "Mobile My Notes can transcribe a room and deletes its recording by default unless cloud saving is enabled. Voice Recorder keeps audio, transcript, and summary. It uses generic editable labels by default; when an admin enables Smart Name Tags, enrolled voice profiles can be named automatically. It currently supports twelve summary languages and requires cloud recording plus related transcript settings.", "level": "strong", "sources": [ { "label": "Zoom My Notes help", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0083849", "note": "Desktop/mobile requirements, third-party mobile limits, recording defaults, privacy, transcript, and sharing behavior." }, { "label": "Zoom Voice Recorder", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080794", "note": "Mobile in-person audio, transcript, summary, speaker-name editing, language scope, and account requirements." }, { "label": "Zoom Smart Name Tags", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0082489", "note": "Admin-controlled voice-profile enrollment and automatic naming in Voice Recorder transcripts." } ] } }, { "key": "recordings", "label": "Recordings, playback, and clips", "lead": "Zoom AI has broader documented support for recordings, playback, and clips.", "analysis": "Read AI: Pro and free users can receive notes and transcripts, but source media is not a durable playback library. Read documents a 30-day grace period before lower-tier media deletion. Zoom AI: Zoom recordings have strong transcript and playback integration. Mobile Voice Recorder keeps audio, while mobile My Notes deletes audio by default unless an admin enables cloud saving. Media behavior therefore depends on the exact capture path and account settings.", "productA": { "id": "read-ai", "name": "Read AI", "summary": "Playback only on Enterprise and Enterprise+", "detail": "Pro and free users can receive notes and transcripts, but source media is not a durable playback library. Read documents a 30-day grace period before lower-tier media deletion.", "level": "limited", "sources": [ { "label": "Read AI recording availability", "url": "https://support.read.ai/hc/en-us/articles/15107171454739-Why-can-t-I-see-recordings-in-my-report-when-I-received-a-recording-notification-in-my-meeting", "note": "Enterprise playback requirement and lower-plan source-media deletion." }, { "label": "Read AI pricing", "url": "https://www.read.ai/plans-pricing", "note": "Current meeting limits, prices, languages, playback gate, governance, and Enterprise+ minimum." } ] }, "productB": { "id": "zoom-ai", "name": "Zoom AI and ZoomMate", "summary": "Rich Zoom cloud recordings; third-party and personal-note behavior varies", "detail": "Zoom recordings have strong transcript and playback integration. Mobile Voice Recorder keeps audio, while mobile My Notes deletes audio by default unless an admin enables cloud saving. Media behavior therefore depends on the exact capture path and account settings.", "level": "strong", "sources": [ { "label": "Zoom My Notes help", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0083849", "note": "Desktop/mobile requirements, third-party mobile limits, recording defaults, privacy, transcript, and sharing behavior." }, { "label": "Zoom Voice Recorder", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080794", "note": "Mobile in-person audio, transcript, summary, speaker-name editing, language scope, and account requirements." } ] } }, { "key": "notesAndSearch", "label": "Notes, action items, and search", "lead": "Both products document broad support for notes, action items, and search, with different scope and plan limits.", "analysis": "Read AI: Read analyzes meetings live and afterward: engagement, sentiment, speaker stats, action items, and search across connected content. Recommendations can resurface recent work assigned to the user, but Read does not document a full workspace-wide task board with assignee and completion management comparable to dedicated action trackers. Zoom AI: Built-in Zoom AI can summarize, answer questions, draft follow-up, and work across Zoom content. Zoom Tasks adds a central personal, team, and project task system: meeting and call summaries recommend source-linked work that can be assigned, prioritized, completed, grouped, and expanded into AI-generated steps. Suggested meeting tasks typically need a person to accept them before they join the task system.", "productA": { "id": "read-ai", "name": "Read AI", "summary": "Summaries, action items, Search Copilot, and coaching analytics", "detail": "Read analyzes meetings live and afterward: engagement, sentiment, speaker stats, action items, and search across connected content. Recommendations can resurface recent work assigned to the user, but Read does not document a full workspace-wide task board with assignee and completion management comparable to dedicated action trackers.", "level": "strong", "sources": [ { "label": "Read AI pricing", "url": "https://www.read.ai/plans-pricing", "note": "Current meeting limits, prices, languages, playback gate, governance, and Enterprise+ minimum." }, { "label": "Read AI report distribution", "url": "https://support.read.ai/hc/en-us/articles/23219401248019-How-do-I-control-meeting-report-sharing-and-distribution", "note": "Owner-level participant sharing, invitee behavior, email/Slack/Teams recaps, recurring-meeting pre-reads, and workspace controls." } ] }, "productB": { "id": "zoom-ai", "name": "Zoom AI and ZoomMate", "summary": "Meeting summaries, My Notes, Zoom Tasks, and Zoom-wide AI", "detail": "Built-in Zoom AI can summarize, answer questions, draft follow-up, and work across Zoom content. Zoom Tasks adds a central personal, team, and project task system: meeting and call summaries recommend source-linked work that can be assigned, prioritized, completed, grouped, and expanded into AI-generated steps. Suggested meeting tasks typically need a person to accept them before they join the task system.", "level": "strong", "sources": [ { "label": "Zoom AI and ZoomMate overview", "url": "https://www.zoom.com/en/products/ai-assistant/", "note": "Current ZoomMate, My Notes, free allowance, agentic workflow, credit, and connected-source capabilities." }, { "label": "Zoom My Notes help", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0083849", "note": "Desktop/mobile requirements, third-party mobile limits, recording defaults, privacy, transcript, and sharing behavior." }, { "label": "Zoom Tasks", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0078289", "note": "AI task recommendations from meetings and calls, acceptance flow, assignment, source grouping, completion, due dates, priorities, and generated execution steps." } ] } }, { "key": "companyMemory", "label": "People, companies, and context", "lead": "Both products document broad support for people, companies, and context, with different scope and plan limits.", "analysis": "Read AI: Search can span meetings, email, messages, and documents, which is broader than a transcript library. This supports search across work, but not dedicated relationship timelines or upcoming-event pages. Zoom AI: Built-in Zoom AI draws on meetings, chat, docs, mail, and other authorized Zoom sources. ZoomMate adds cited agentic search across the web and connected systems such as Salesforce, Jira, Slack, ServiceNow, Google, and Microsoft. It is broad context, though not organized primarily as meeting-specific person and company timelines.", "productA": { "id": "read-ai", "name": "Read AI", "summary": "Cross-source Search Copilot", "detail": "Search can span meetings, email, messages, and documents, which is broader than a transcript library. This supports search across work, but not dedicated relationship timelines or upcoming-event pages.", "level": "strong", "sources": [ { "label": "Read AI pricing", "url": "https://www.read.ai/plans-pricing", "note": "Current meeting limits, prices, languages, playback gate, governance, and Enterprise+ minimum." } ] }, "productB": { "id": "zoom-ai", "name": "Zoom AI and ZoomMate", "summary": "Zoom context plus connected-source search in ZoomMate", "detail": "Built-in Zoom AI draws on meetings, chat, docs, mail, and other authorized Zoom sources. ZoomMate adds cited agentic search across the web and connected systems such as Salesforce, Jira, Slack, ServiceNow, Google, and Microsoft. It is broad context, though not organized primarily as meeting-specific person and company timelines.", "level": "strong", "sources": [ { "label": "Zoom AI and ZoomMate overview", "url": "https://www.zoom.com/en/products/ai-assistant/", "note": "Current ZoomMate, My Notes, free allowance, agentic workflow, credit, and connected-source capabilities." }, { "label": "Zoom AI and ZoomMate transition", "url": "https://www.zoom.com/en/blog/zoom-ai-companion-zoommate/", "note": "Retirement of the AI Companion feature brand, continued built-in Zoom AI, and ZoomMate as the separate agentic product." }, { "label": "Zoom agentic AI announcement", "url": "https://news.zoom.com/zooms-new-agentic-ai-capabilities-supercharge-focus-and-productivity/", "note": "February 2026 My Notes, mobile voice recorder, third-party, and workflow expansion." } ] } }, { "key": "sharing", "label": "Automatic sharing and workspace defaults", "lead": "Read AI has broader documented support for automatic sharing and workspace defaults.", "analysis": "Read AI: Workspace admins can set automatic report access for internal or external participants and give teams role-based access to matching reports, including retroactive access. Owners can send recaps and recurring-meeting pre-reads through email, Slack, or Teams. Participant rules use calendar invitees, including no-shows, and the owner’s settings govern each report, so teams should configure workspace controls deliberately. Zoom AI: Account and group settings can automatically share Zoom meeting summaries with the host, internal invitees, or all invitees. My Notes starts private and must be shared manually into Zoom or Slack destinations, so behavior depends on the capture path.", "productA": { "id": "read-ai", "name": "Read AI", "summary": "Workspace-wide participant and team report access", "detail": "Workspace admins can set automatic report access for internal or external participants and give teams role-based access to matching reports, including retroactive access. Owners can send recaps and recurring-meeting pre-reads through email, Slack, or Teams. Participant rules use calendar invitees, including no-shows, and the owner’s settings govern each report, so teams should configure workspace controls deliberately.", "level": "strong", "sources": [ { "label": "Read AI workspace sharing settings", "url": "https://support.read.ai/hc/en-us/articles/7962819152659-What-are-all-of-the-settings-and-permissions-available-with-Workspaces", "note": "Participant auto-sharing, team report access, and workspace distribution controls." }, { "label": "Read AI report distribution", "url": "https://support.read.ai/hc/en-us/articles/23219401248019-How-do-I-control-meeting-report-sharing-and-distribution", "note": "Owner-level participant sharing, invitee behavior, email/Slack/Teams recaps, recurring-meeting pre-reads, and workspace controls." } ] }, "productB": { "id": "zoom-ai", "name": "Zoom AI and ZoomMate", "summary": "Automatic Zoom summary sharing; personal My Notes stay private", "detail": "Account and group settings can automatically share Zoom meeting summaries with the host, internal invitees, or all invitees. My Notes starts private and must be shared manually into Zoom or Slack destinations, so behavior depends on the capture path.", "level": "available", "sources": [ { "label": "Zoom meeting-summary settings", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057960", "note": "Account and group defaults for automatically sharing meeting summaries with hosts and invitees." }, { "label": "Zoom My Notes help", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0083849", "note": "Desktop/mobile requirements, third-party mobile limits, recording defaults, privacy, transcript, and sharing behavior." } ] } }, { "key": "automations", "label": "Automations", "lead": "Zoom AI has broader documented support for automations.", "analysis": "Read AI: Read can send post-meeting recaps, recurring-meeting pre-reads, and scheduled topic updates, while Ask Read actions can draft and send email, create calendar events, and update HubSpot after user approval. It is more opinionated around its own agents and intelligence outputs than a general meeting trigger/condition/action canvas. Zoom AI: Paid Workplace users can turn meeting, call, chat, and mail context into Zoom Tasks; ZoomMate and Custom AI extend execution into connected systems such as Jira and ServiceNow. The core task workflow is strong, but suggested meeting tasks often require review, while deeper cross-app orchestration belongs to separately licensed products.", "productA": { "id": "read-ai", "name": "Read AI", "summary": "Recaps, pre-reads, scheduled updates, and agent actions", "detail": "Read can send post-meeting recaps, recurring-meeting pre-reads, and scheduled topic updates, while Ask Read actions can draft and send email, create calendar events, and update HubSpot after user approval. It is more opinionated around its own agents and intelligence outputs than a general meeting trigger/condition/action canvas.", "level": "available", "sources": [ { "label": "Read AI report distribution", "url": "https://support.read.ai/hc/en-us/articles/23219401248019-How-do-I-control-meeting-report-sharing-and-distribution", "note": "Owner-level participant sharing, invitee behavior, email/Slack/Teams recaps, recurring-meeting pre-reads, and workspace controls." }, { "label": "Read AI actions", "url": "https://support.read.ai/hc/en-us/articles/48863788829971-Using-Ask-Read-actions", "note": "Agent actions for HubSpot updates, approved email sending, calendar creation, and scheduled reports." } ] }, "productB": { "id": "zoom-ai", "name": "Zoom AI and ZoomMate", "summary": "Zoom Tasks, native workflows, and newer agentic actions", "detail": "Paid Workplace users can turn meeting, call, chat, and mail context into Zoom Tasks; ZoomMate and Custom AI extend execution into connected systems such as Jira and ServiceNow. The core task workflow is strong, but suggested meeting tasks often require review, while deeper cross-app orchestration belongs to separately licensed products.", "level": "strong", "sources": [ { "label": "Zoom agentic AI announcement", "url": "https://news.zoom.com/zooms-new-agentic-ai-capabilities-supercharge-focus-and-productivity/", "note": "February 2026 My Notes, mobile voice recorder, third-party, and workflow expansion." }, { "label": "Zoom Tasks", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0078289", "note": "AI task recommendations from meetings and calls, acceptance flow, assignment, source grouping, completion, due dates, priorities, and generated execution steps." } ] } }, { "key": "integrations", "label": "Integrations", "lead": "Both products document broad support for integrations, with different scope and plan limits.", "analysis": "Read AI: Search Copilot’s cross-source coverage is a strength, although connector eligibility varies by paid plan. Zoom AI: Native suite integration is the advantage. Buyers with a mixed stack should map how meeting outcomes reach their CRM, issue tracker, and knowledge base without manual copying.", "productA": { "id": "read-ai", "name": "Read AI", "summary": "Calendar, conferencing, email, messaging, documents, and premium connectors", "detail": "Search Copilot’s cross-source coverage is a strength, although connector eligibility varies by paid plan.", "level": "strong", "sources": [ { "label": "Read AI pricing", "url": "https://www.read.ai/plans-pricing", "note": "Current meeting limits, prices, languages, playback gate, governance, and Enterprise+ minimum." } ] }, "productB": { "id": "zoom-ai", "name": "Zoom AI and ZoomMate", "summary": "Deep Zoom ecosystem plus app marketplace and third-party support", "detail": "Native suite integration is the advantage. Buyers with a mixed stack should map how meeting outcomes reach their CRM, issue tracker, and knowledge base without manual copying.", "level": "strong", "sources": [ { "label": "Zoom AI and ZoomMate overview", "url": "https://www.zoom.com/en/products/ai-assistant/", "note": "Current ZoomMate, My Notes, free allowance, agentic workflow, credit, and connected-source capabilities." }, { "label": "Zoom agentic AI announcement", "url": "https://news.zoom.com/zooms-new-agentic-ai-capabilities-supercharge-focus-and-productivity/", "note": "February 2026 My Notes, mobile voice recorder, third-party, and workflow expansion." } ] } }, { "key": "agentsAndApi", "label": "API, MCP, CLI, and data portability", "lead": "Zoom AI has broader documented support for API, MCP, CLI, and data portability.", "analysis": "Read AI: Read’s API and remote MCP can return meeting metadata, participants, summaries, chapters, action items, topics, metrics, full speaker-labeled transcripts, and recording-download URLs. They are open beta, use browser OAuth with short-lived rotating tokens, lack service credentials and file upload, and only reach reports the user can access unless an admin enables global report access. Zoom AI: Zoom APIs retrieve meeting summaries, recordings, transcripts, and My Notes content. Product-specific remote MCP servers let external agents search meetings and retrieve summaries, recordings, playback links, transcripts, next steps, chat, Canvas, and My Notes, with OAuth scopes and relevant product licenses. Access depends on the relevant Zoom product, license, and OAuth permissions.", "productA": { "id": "read-ai", "name": "Read AI", "summary": "Open-beta REST API and MCP with full meeting reports", "detail": "Read’s API and remote MCP can return meeting metadata, participants, summaries, chapters, action items, topics, metrics, full speaker-labeled transcripts, and recording-download URLs. They are open beta, use browser OAuth with short-lived rotating tokens, lack service credentials and file upload, and only reach reports the user can access unless an admin enables global report access.", "level": "available", "sources": [ { "label": "Read AI API and MCP overview", "url": "https://support.read.ai/hc/en-us/articles/49379985941523-Read-AI-API-and-MCP-Overview", "note": "Open-beta scope, prerequisites, OAuth and rate-limit constraints, permissions, and current feature gaps." }, { "label": "Read AI MCP tools", "url": "https://support.read.ai/hc/en-us/articles/49381158409491-MCP-Server", "note": "Full transcript, summary, action, metric, recording-download, agent-dispatch, and sharing tools." } ] }, "productB": { "id": "zoom-ai", "name": "Zoom AI and ZoomMate", "summary": "Broad APIs plus product-specific remote MCP servers", "detail": "Zoom APIs retrieve meeting summaries, recordings, transcripts, and My Notes content. Product-specific remote MCP servers let external agents search meetings and retrieve summaries, recordings, playback links, transcripts, next steps, chat, Canvas, and My Notes, with OAuth scopes and relevant product licenses. Access depends on the relevant Zoom product, license, and OAuth permissions.", "level": "strong", "sources": [ { "label": "Zoom My Notes API", "url": "https://developers.zoom.us/docs/my-notes/", "note": "Programmatic access to My Notes content, transcripts, action items, and external workflows." }, { "label": "Zoom meeting APIs", "url": "https://developers.zoom.us/docs/api/meetings/", "note": "Meeting-summary, recording, transcript, and AI Companion controls and scopes." }, { "label": "Zoom remote MCP servers", "url": "https://developers.zoom.us/docs/mcp/servers/", "note": "Product-specific remote MCP endpoints, OAuth, rate limits, and supported interaction model." }, { "label": "Zoom for Claude connector", "url": "https://developers.zoom.us/docs/mcp/plug-ins-and-connectors/claude-connector/", "note": "Meeting search plus summaries, recordings, transcripts, playback links, next steps, My Notes, chat, and Canvas access." } ] } }, { "key": "admin", "label": "Security, privacy, and admin", "lead": "Both products document broad support for security, privacy, and admin, with different scope and plan limits.", "analysis": "Read AI: Retention, domain controls, SAML, and HIPAA-related capabilities are concentrated in Enterprise+. That plan currently carries a five-license minimum. Zoom AI: Enterprise administration is strong but settings and entitlements are complex across recordings, AI Companion, My Notes, third-party notetakers, regions, model routing, and retention. Zoom does not train on customer communications content; Zoom-hosted-only and zero-retention modes are available through account-team configuration for supported features.", "productA": { "id": "read-ai", "name": "Read AI", "summary": "Core admin on Enterprise; advanced governance on Enterprise+", "detail": "Retention, domain controls, SAML, and HIPAA-related capabilities are concentrated in Enterprise+. That plan currently carries a five-license minimum.", "level": "strong", "sources": [ { "label": "Read AI pricing", "url": "https://www.read.ai/plans-pricing", "note": "Current meeting limits, prices, languages, playback gate, governance, and Enterprise+ minimum." }, { "label": "Read AI workspace sharing settings", "url": "https://support.read.ai/hc/en-us/articles/7962819152659-What-are-all-of-the-settings-and-permissions-available-with-Workspaces", "note": "Participant auto-sharing, team report access, and workspace distribution controls." }, { "label": "Read AI workspace offboarding", "url": "https://support.read.ai/hc/en-us/articles/27433066427283-How-do-I-offboard-someone-from-my-Read-workspace", "note": "Account deactivation, report transfer, and the limits of simply removing a workspace member." }, { "label": "Read AI data handling", "url": "https://support.read.ai/hc/en-us/articles/52055801266579-What-Does-Read-AI-Do-With-My-Data-Read-AI", "note": "Storage, access, AI-training consent, and the opt-out Customer Experience Improvement Program." } ] }, "productB": { "id": "zoom-ai", "name": "Zoom AI and ZoomMate", "summary": "Mature enterprise Zoom controls with feature-specific settings", "detail": "Enterprise administration is strong but settings and entitlements are complex across recordings, AI Companion, My Notes, third-party notetakers, regions, model routing, and retention. Zoom does not train on customer communications content; Zoom-hosted-only and zero-retention modes are available through account-team configuration for supported features.", "level": "strong", "sources": [ { "label": "Zoom AI and ZoomMate overview", "url": "https://www.zoom.com/en/products/ai-assistant/", "note": "Current ZoomMate, My Notes, free allowance, agentic workflow, credit, and connected-source capabilities." }, { "label": "Zoom meeting-summary settings", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057960", "note": "Account and group defaults for automatically sharing meeting summaries with hosts and invitees." }, { "label": "Zoom AI Companion security and privacy", "url": "https://library.zoom.com/ai/ai-whitepaper", "note": "No-training commitment, model-provider routing, regional processing, temporary retention, and zero-retention options." } ] } }, { "key": "languages", "label": "Languages", "lead": "Zoom AI has broader documented support for languages.", "analysis": "Read AI: Read’s current pricing page uses “20+ languages” in the Free plan card but “16+ languages” in the detailed comparison table. The coverage is useful but materially narrower on paper than competitors advertising 75 or 100+; verify the language you need rather than relying on the headline count. Zoom AI: Zoom supports many spoken languages across transcription and AI features, but coverage is feature-specific. Confirm the exact meeting-summary and question-answering language needed.", "productA": { "id": "read-ai", "name": "Read AI", "summary": "Read’s pricing page says 20+; its detail table says 16+", "detail": "Read’s current pricing page uses “20+ languages” in the Free plan card but “16+ languages” in the detailed comparison table. The coverage is useful but materially narrower on paper than competitors advertising 75 or 100+; verify the language you need rather than relying on the headline count.", "level": "available", "sources": [ { "label": "Read AI pricing", "url": "https://www.read.ai/plans-pricing", "note": "Current meeting limits, prices, languages, playback gate, governance, and Enterprise+ minimum." } ] }, "productB": { "id": "zoom-ai", "name": "Zoom AI and ZoomMate", "summary": "Broad multilingual support, varying by AI feature", "detail": "Zoom supports many spoken languages across transcription and AI features, but coverage is feature-specific. Confirm the exact meeting-summary and question-answering language needed.", "level": "strong", "sources": [ { "label": "Zoom AI and ZoomMate overview", "url": "https://www.zoom.com/en/products/ai-assistant/", "note": "Current ZoomMate, My Notes, free allowance, agentic workflow, credit, and connected-source capabilities." }, { "label": "Zoom Voice Recorder", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080794", "note": "Mobile in-person audio, transcript, summary, speaker-name editing, language scope, and account requirements." } ] } } ], "directComparison": null, "thirdOption": { "product": { "id": "circleback", "name": "Circleback", "shortName": "Circleback", "logoPath": "/logos/circleback_square.png", "website": "https://circleback.ai", "tagline": "Every meeting becomes useful company memory.", "positioning": "Circleback records online meetings with a meeting bot or bot-free desktop app, then turns them into detailed notes, speaker-labeled transcripts, and automatically assigned action items. Automatic sharing, search, and automations turn those meetings into shared company memory. People and AI agents can use the same complete record through the app, API, MCP, and CLI. In-person conversations captured on mobile or Apple Watch, plus imported recordings, flow through the same system.", "bestFor": "Teams across sales, product, engineering, recruiting, customer success, and leadership that need shared meeting notes, assigned follow-up, and automations—with the full record available to people and AI agents.", "lessIdealFor": "People who only need occasional transcripts, or sales organizations buying primarily for forecasting and rep coaching.", "decisionSummary": { "fit": "Online meeting notes, follow-through, and shared company memory", "chooseFor": [ "Detailed notes and labeled transcripts", "Full meeting data via API, MCP, and CLI" ], "watchFor": [ "Paid plans are per user", "Not a forecasting suite" ] }, "pricing": { "headline": "Free; Pro from $15/user/month annually; Business from $25/user/month annually; Enterprise $35/user/month, billed annually", "detail": "Free includes unlimited meetings and members with 30 days of meeting and recording history, limited automations, and API, MCP, and CLI access. Pro adds automations with all integrations, including Notion, HubSpot, Salesforce, Attio, webhooks, and many more apps, plus custom AI insights. Paid prices are per user/month: Pro is $15 with annual billing or $18 month-to-month; Business is $25 or $29; Enterprise is $35 with annual billing only. See https://circleback.ai/pricing for current plan packaging.", "freePlan": "Free includes unlimited meetings and members, with 30 days of meeting and recording history, limited automations, and API, MCP, and CLI access." }, "strengths": [ "Record online meetings with a meeting bot or bot-free desktop app. In-person and imported recordings get the same speaker-labeled transcripts. Keep the recording for playback, or retain just the notes and transcript.", "The notes are detailed enough to stand alone, while automatically assigned action items stay trackable across the workspace and can become issues in Linear or another work tracker.", "Conditional automatic sharing, company context, free viewers, enforced defaults, and actions in connected apps make each meeting useful beyond the person who recorded it.", "Circleback is built for people and AI agents. The complete meeting record available to a person—including the recording, full speaker-labeled transcript, notes, action items, attendees, people, and companies—is also available programmatically through the public API, MCP, and CLI.", "Security controls include encryption at rest and in transit, SOC 2 Type II, EU-U.S. Data Privacy Framework certification, GDPR support, and HIPAA compliance. Customer data is never used to train models, and an external infrastructure pentest report is available through the security portal.", "For in-person conversations, one tap on your phone’s Lock Screen widget or Apple Watch complication starts recording; a configured iPhone Action button starts it with a press and hold. There is no separate recorder to buy, carry, or charge." ], "tradeoffs": [ "The Free plan has shorter history and limited automations. Pro adds automations with all integrations, including Notion, HubSpot, Salesforce, Attio, webhooks, and many more apps, plus custom AI insights. A solo user who only wants occasional transcripts may find a more generous free recorder elsewhere.", "It is not a sales forecasting suite. Gong goes further on deal inspection, rep coaching, and forecasting.", "It is not a live meeting coach. Read AI goes further on real-time engagement and sentiment signals, while Krisp specializes in cleaning up audio before it reaches the transcript.", "Circleback’s primary processing operations are in the United States. A company with a hard regional-hosting or on-premises requirement should confirm fit during security review." ], "chooseIf": [ "You want online meetings captured with or without a bot, with the same speaker-labeled record for in-person conversations and imported recordings.", "You want notes that explain the meeting to someone who missed it, plus assigned action items in one shared list and your issue tracker.", "You want Circleback to look things up and do the next step in the apps where your team works.", "You want coworkers, ChatGPT, Claude, other agents, and your own tools to use the same company context.", "You also want quick in-person recording from your phone or Watch without a separate recorder." ], "features": { "capture": { "summary": "Online meetings with or without a bot; in-person recording too", "detail": "Use the meeting bot for Zoom, Google Meet, Teams, and Webex calls, or record online meetings locally on macOS or Windows without a bot. On desktop, click Record in the detected-meeting prompt. In-person recording on mobile or Apple Watch and imported phone calls join the same system. Every route produces speaker-labeled transcripts, notes, and assigned action items, with search, sharing, and automations in one workspace.", "level": "strong" }, "platforms": { "summary": "Web, macOS, Windows, iOS, Android, and Apple Watch", "detail": "macOS and Windows apps capture online meetings without a bot, including system audio and video, with recording from the detected-meeting prompt. The iOS and Android apps record in-person conversations and include Assistant. Apple Watch records from your wrist without the iPhone nearby. Every app sends recordings into the same Circleback meeting system.", "level": "strong" }, "inPerson": { "summary": "Phone, desktop, or Watch—with speaker labels", "detail": "Record in-person conversations from iOS, Android, macOS, Windows, or Apple Watch. For quick capture, tap your phone’s Lock Screen widget or Apple Watch complication, or press and hold your configured iPhone Action button. No separate recorder is needed. Recordings get the same speaker labels, notes, assigned action items, search, sharing, and automations as online meetings. Phone calls use an existing call recording imported into Circleback.", "level": "strong" }, "recordings": { "summary": "Optional recordings with playback, downloads, and clips", "detail": "Every capture route can keep the source recording with the meeting. Play it beside the transcript, download it, link to a moment, or make a clip. If you only want notes and the speaker-labeled transcript, turn recording storage off.", "level": "strong" }, "notesAndSearch": { "summary": "Detailed standalone notes, assigned action items, and cited search", "detail": "Circleback’s notes are designed to give someone who missed the meeting its context, decisions, and next steps. It automatically creates action items and assigns them when the conversation makes the owner clear. One workspace-wide list lets teams filter and complete tasks across meetings. Custom insights extract the fields a team needs, while Assistant searches meetings and connected email with citations.", "level": "strong" }, "companyMemory": { "summary": "Meeting and email history for each person and company", "detail": "Person and company pages combine rolling summaries, relationship timelines, emails, meetings, attendees, and upcoming events. Search and Assistant work across that context, so a conversation stays useful to the next person and the next team.", "level": "strong" }, "sharing": { "summary": "Conditional automatic sharing with workspace safeguards", "detail": "Automations can share matching meetings with specific people, teams, or the whole workspace based on titles, participants, invitee emails or domains, tags, and combined conditions. Admins can set or enforce default sharing access while members retain explicit controls for private or sensitive conversations.", "level": "strong" }, "automations": { "summary": "Conditional sharing, CRM updates, and task creation", "detail": "Run actions when meetings match conditions, extract the fields each team cares about, share notes, and route the result into the system where work happens. Sales can update the CRM; product and research can collect themes; engineering can open assigned issues in Linear or another tracker; recruiting and customer teams can route structured follow-up. Automations also post to Slack, call webhooks, and re-run against older meetings.", "level": "strong" }, "integrations": { "summary": "Search other apps, then do the work there", "detail": "Circleback Assistant can look up context and take actions in tools such as Linear, Notion, Asana, HubSpot, PostHog, Attio, Ashby, Intercom, and Plain. Automations can create Linear issues from assigned meeting action items, write action items to monday.com, and send outcomes to Slack, Salesforce, Zoho, and more. Connect additional tools through Zapier, Make, webhooks, or custom MCP servers.", "level": "strong" }, "agentsAndApi": { "summary": "The same complete meeting data for people and AI agents", "detail": "Circleback is built for people and AI agents. The complete meeting record a person can access—its full speaker-labeled transcript, recording, notes, action items, metadata, attendees, and related people and companies—is also available programmatically through the public API, MCP, and CLI. The API also supports action-item updates. MCP and CLI add search and retrieval across meetings, transcripts, action items, calendars, email, people, companies, and tags, and can update meetings and tags, share meetings, and create, update, or delete action items. Connect ChatGPT or Claude, build internal tools, or receive meeting data by webhook.", "level": "strong" }, "admin": { "summary": "Security, privacy, and workspace controls", "detail": "Customer data is encrypted at rest and in transit and never used to train models. Circleback is SOC 2 Type II, certified under the EU-U.S. Data Privacy Framework, supports GDPR obligations, and is HIPAA-compliant with BAAs available. The security portal includes compliance materials and an external infrastructure pentest report. Available controls include single sign-on (SAML or OIDC) and SCIM provisioning, configurable data retention and recording storage, enforced workspace and sharing settings, teams and roles, domain and API key access controls, centralized billing, usage reporting, and free viewer seats.", "level": "strong" }, "languages": { "summary": "100+ transcription languages", "detail": "Users can choose from more than 100 meeting languages and separately control the output language used for generated notes.", "level": "strong" } }, "sources": [ { "label": "Circleback product guide", "url": "https://circleback.ai/llms.txt", "note": "Capture modes, apps, search, automations, integrations, recordings, MCP, CLI, webhooks, and security resources." }, { "label": "Circleback pricing", "url": "https://circleback.ai/pricing", "note": "Current plan prices, included features, Business controls, Enterprise options, and free viewer seats." }, { "label": "Circleback recording guide", "url": "https://circleback.ai/docs/support/recording/getting-started-with-recording", "note": "Desktop, mobile, bot, and import capture paths for online and in-person conversations." }, { "label": "Circleback desktop recording", "url": "https://circleback.ai/docs/support/recording/desktop-app/record-meetings-with-the-desktop-app", "note": "Detected-meeting recording prompts, automatic recording, and bot-free desktop audio and video capture." }, { "label": "Circleback mobile recording shortcuts", "url": "https://circleback.ai/docs/support/recording/mobile-app/record-meetings-with-the-mobile-app", "note": "Mobile recording and links to widget and Action button setup guides." }, { "label": "Circleback iPhone Action button", "url": "https://circleback.ai/docs/support/recording/mobile-app/start-recording-with-the-action-button-on-iphone", "note": "Configure Controls → Circleback → Record, then press and hold to start recording." }, { "label": "Circleback Apple Watch complication", "url": "https://apps.apple.com/us/app/circleback-ai-meeting-notes/id6738971048", "note": "Publisher description documents one-tap Watch complication recording and the same transcript and notes as other meetings." }, { "label": "Circleback optional recording storage", "url": "https://circleback.ai/docs/support/recording/configure-whether-meeting-recordings-are-saved", "note": "Keep notes, action items, transcript, and insights while disabling stored audio and video." }, { "label": "Circleback mobile and Apple Watch apps", "url": "https://circleback.ai/mobile", "note": "iOS, Android, and Apple Watch capture for in-person meetings and conversations." }, { "label": "Circleback public API", "url": "https://circleback.ai/docs/api", "note": "Programmatic access to the complete meeting record available in Circleback, including notes, action items, transcripts, recordings, people, and companies." }, { "label": "Circleback MCP documentation", "url": "https://circleback.ai/docs/support/platform/circleback-mcp", "note": "Access from ChatGPT, Claude, Cursor, Codex, and other MCP clients to meetings, transcripts, action items, people, companies, calendar, email, and tags, plus write tools for meetings, tags, sharing, and action items." }, { "label": "Circleback CLI documentation", "url": "https://circleback.ai/docs/support/platform/circleback-cli", "note": "Command-line and JSON access to meetings, speaker-labeled transcripts, action items, calendars, email, people, companies, and cross-meeting action-item search." }, { "label": "Circleback Assistant connectors", "url": "https://circleback.ai/docs/support/assistant/ask-circleback-assistant", "note": "Search and take action in connected work apps from Circleback Assistant." }, { "label": "Circleback automatic sharing", "url": "https://circleback.ai/docs/support/automations/automatically-share-meetings-with-your-workspace", "note": "Conditional sharing by meeting title, participants, invitee emails or domains, and tags to people, teams, or the workspace." }, { "label": "Circleback enforced workspace settings", "url": "https://circleback.ai/docs/support/workspace-and-teams/default-and-enforced-workspace-settings", "note": "Admin-controlled defaults for sharing access, recording storage, joining preferences, and other meeting settings." }, { "label": "Circleback security and data processing", "url": "https://circleback.ai/dpa", "note": "Retention responsibilities, subprocessors, and United States primary processing operations." }, { "label": "Circleback security overview", "url": "https://circleback.ai/docs/support/security/security", "note": "Encryption at rest and in transit, SOC 2 Type II, no-training commitment, GDPR support, HIPAA compliance and BAA availability, EU-U.S. Data Privacy Framework certification, and an external infrastructure pentest." }, { "label": "Circleback security portal", "url": "https://security.circleback.ai/", "note": "Compliance materials, security controls, subprocessors, and an external infrastructure pentest report." }, { "label": "Circleback action items in Linear", "url": "https://circleback.ai/docs/support/automations/integrations/integrate-with-linear", "note": "Automatically create Linear issues from meeting action items and preserve the matched assignee." } ] }, "label": "A third option to consider" }, "faqs": [ { "question": "Which is better: Read AI or Zoom AI and ZoomMate?", "answer": "Read AI specializes in engagement analytics, coaching signals, and search across connected apps. Zoom AI fits teams that want summaries and tasks within Zoom Workplace." }, { "question": "Which is less expensive, Read AI or Zoom AI and ZoomMate?", "answer": "Read AI: Free for 5 meetings/month; Pro from $15/user/month annually. Zoom AI and ZoomMate: Limited My Notes is free; core Zoom AI is bundled with paid Workplace; ZoomMate is separate. Compare the paid seats, included usage, recording access, and admin features you actually need." }, { "question": "Can Read AI and Zoom AI and ZoomMate record without a bot?", "answer": "Read AI: Meeting bot, macOS/Windows desktop, and mobile. Zoom AI and ZoomMate: Native Zoom, a third-party bot, bot-free desktop My Notes, and mobile voice recording. Check whether your preferred recording method preserves video and speaker labels." }, { "question": "Which is better for a whole company?", "answer": "Compare automatic sharing, permissions, retention, and the defaults admins can enforce. Read AI: Workspace-wide participant and team report access. Zoom AI: Automatic Zoom summary sharing; personal My Notes stay private." }, { "question": "Can I access and move the full meeting data?", "answer": "Read AI: Open-beta REST API and MCP with full meeting reports. Zoom AI: Broad APIs plus product-specific remote MCP servers. Check the selected plan, authentication model, transcript scope, export format, and retention window for the workflow you need." }, { "question": "How was this comparison researched?", "answer": "We use first-party pricing pages, product pages, help docs, and release notes for both products. Links appear in each feature comparison and in the Sources section." } ], "variableMeasured": [ "Capture options", "Desktop and mobile", "In-person capture and speaker labels", "Recordings, playback, and clips", "Notes, action items, and search", "People, companies, and context", "Automatic sharing and workspace defaults", "Automations", "Integrations", "API, MCP, CLI, and data portability", "Security, privacy, and admin", "Languages" ], "sources": [ { "productId": "read-ai", "productName": "Read AI", "label": "Read AI pricing", "url": "https://www.read.ai/plans-pricing", "note": "Current meeting limits, prices, languages, playback gate, governance, and Enterprise+ minimum." }, { "productId": "read-ai", "productName": "Read AI", "label": "Read AI desktop app", "url": "https://support.read.ai/hc/en-us/articles/45911611006995-How-to-Use-Read-s-Desktop-App-for-Windows-and-Mac", "note": "Device-audio recording and participant disclosure behavior." }, { "productId": "read-ai", "productName": "Read AI", "label": "Read AI iPhone app", "url": "https://support.read.ai/hc/en-us/articles/34467337929107-Read-AI-App-for-iPhone", "note": "In-person real-time transcript and summary." }, { "productId": "read-ai", "productName": "Read AI", "label": "Read AI Android app", "url": "https://support.read.ai/hc/en-us/articles/51863250182291-Read-AI-App-for-Android", "note": "Android in-person capture, live transcript and summary, and report access." }, { "productId": "read-ai", "productName": "Read AI", "label": "Read AI mobile capture limits", "url": "https://support.read.ai/hc/en-us/articles/51863422605203-Can-I-use-Read-s-mobile-app-to-record-calls-from-my-phone", "note": "Phone-call and same-device virtual-meeting limitations across iOS and Android." }, { "productId": "read-ai", "productName": "Read AI", "label": "Read AI speaker editing", "url": "https://support.read.ai/hc/en-us/articles/36169538719379-Can-I-edit-text-and-speaker-names-in-my-meeting-report", "note": "Generic same-room labels plus transcript-wide speaker renaming and turn reassignment." }, { "productId": "read-ai", "productName": "Read AI", "label": "Read AI recording availability", "url": "https://support.read.ai/hc/en-us/articles/15107171454739-Why-can-t-I-see-recordings-in-my-report-when-I-received-a-recording-notification-in-my-meeting", "note": "Enterprise playback requirement and lower-plan source-media deletion." }, { "productId": "read-ai", "productName": "Read AI", "label": "Read AI workspace sharing settings", "url": "https://support.read.ai/hc/en-us/articles/7962819152659-What-are-all-of-the-settings-and-permissions-available-with-Workspaces", "note": "Participant auto-sharing, team report access, and workspace distribution controls." }, { "productId": "read-ai", "productName": "Read AI", "label": "Read AI report distribution", "url": "https://support.read.ai/hc/en-us/articles/23219401248019-How-do-I-control-meeting-report-sharing-and-distribution", "note": "Owner-level participant sharing, invitee behavior, email/Slack/Teams recaps, recurring-meeting pre-reads, and workspace controls." }, { "productId": "read-ai", "productName": "Read AI", "label": "Read AI actions", "url": "https://support.read.ai/hc/en-us/articles/48863788829971-Using-Ask-Read-actions", "note": "Agent actions for HubSpot updates, approved email sending, calendar creation, and scheduled reports." }, { "productId": "read-ai", "productName": "Read AI", "label": "Read AI API and MCP overview", "url": "https://support.read.ai/hc/en-us/articles/49379985941523-Read-AI-API-and-MCP-Overview", "note": "Open-beta scope, prerequisites, OAuth and rate-limit constraints, permissions, and current feature gaps." }, { "productId": "read-ai", "productName": "Read AI", "label": "Read AI MCP tools", "url": "https://support.read.ai/hc/en-us/articles/49381158409491-MCP-Server", "note": "Full transcript, summary, action, metric, recording-download, agent-dispatch, and sharing tools." }, { "productId": "read-ai", "productName": "Read AI", "label": "Read AI data handling", "url": "https://support.read.ai/hc/en-us/articles/52055801266579-What-Does-Read-AI-Do-With-My-Data-Read-AI", "note": "Storage, access, AI-training consent, and the opt-out Customer Experience Improvement Program." }, { "productId": "read-ai", "productName": "Read AI", "label": "Read AI workspace offboarding", "url": "https://support.read.ai/hc/en-us/articles/27433066427283-How-do-I-offboard-someone-from-my-Read-workspace", "note": "Account deactivation, report transfer, and the limits of simply removing a workspace member." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom AI and ZoomMate overview", "url": "https://www.zoom.com/en/products/ai-assistant/", "note": "Current ZoomMate, My Notes, free allowance, agentic workflow, credit, and connected-source capabilities." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom AI and ZoomMate transition", "url": "https://www.zoom.com/en/blog/zoom-ai-companion-zoommate/", "note": "Retirement of the AI Companion feature brand, continued built-in Zoom AI, and ZoomMate as the separate agentic product." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom AI and My Notes pricing", "url": "https://zoom.us/pricing/aic", "note": "Basic allowances, paid Workplace inclusion, My Notes, ZoomMate licensing, and AI-credit packaging." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom third-party meeting support", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080354", "note": "Google Meet/Teams calendar requirements, visible bot, and paid-plan eligibility." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom agentic AI announcement", "url": "https://news.zoom.com/zooms-new-agentic-ai-capabilities-supercharge-focus-and-productivity/", "note": "February 2026 My Notes, mobile voice recorder, third-party, and workflow expansion." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom My Notes mobile", "url": "https://news.zoom.com/my-notes-on-mobile/", "note": "May 2026 in-person capture, privacy, sync, and sharing destinations." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom My Notes help", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0083849", "note": "Desktop/mobile requirements, third-party mobile limits, recording defaults, privacy, transcript, and sharing behavior." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom Voice Recorder", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080794", "note": "Mobile in-person audio, transcript, summary, speaker-name editing, language scope, and account requirements." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom Smart Name Tags", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0082489", "note": "Admin-controlled voice-profile enrollment and automatic naming in Voice Recorder transcripts." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom Tasks", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0078289", "note": "AI task recommendations from meetings and calls, acceptance flow, assignment, source grouping, completion, due dates, priorities, and generated execution steps." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom My Notes API", "url": "https://developers.zoom.us/docs/my-notes/", "note": "Programmatic access to My Notes content, transcripts, action items, and external workflows." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom meeting APIs", "url": "https://developers.zoom.us/docs/api/meetings/", "note": "Meeting-summary, recording, transcript, and AI Companion controls and scopes." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom remote MCP servers", "url": "https://developers.zoom.us/docs/mcp/servers/", "note": "Product-specific remote MCP endpoints, OAuth, rate limits, and supported interaction model." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom for Claude connector", "url": "https://developers.zoom.us/docs/mcp/plug-ins-and-connectors/claude-connector/", "note": "Meeting search plus summaries, recordings, transcripts, playback links, next steps, My Notes, chat, and Canvas access." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom meeting-summary settings", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057960", "note": "Account and group defaults for automatically sharing meeting summaries with hosts and invitees." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom AI Companion security and privacy", "url": "https://library.zoom.com/ai/ai-whitepaper", "note": "No-training commitment, model-provider routing, regional processing, temporary retention, and zero-retention options." } ], "methodology": { "approach": "First-party pricing, product documentation, help-center articles, and release notes. Capability levels describe documented breadth, not overall product quality. Competitor strengths and material plan or capture-mode limits are both included. No pay-to-play rankings.", "ratingLabels": { "strong": "Broad support", "available": "Available with limits", "limited": "Narrow or indirect", "not-available": "Not documented" }, "ratingScale": { "strong": "Broad native support across the product or relevant paid plans.", "available": "Documented support with meaningful scope, mode, or plan limits.", "limited": "Narrow, indirect, beta, or substantially plan-gated support.", "not-available": "No current first-party documentation for a native option." }, "claimLevelEvidence": "Each feature dimension includes the exact first-party sources used for both products.", "limitations": "Prices and features change. Check the linked sources and test both products on real calls." } }