{ "@context": "https://schema.org", "@type": "Dataset", "@id": "https://circleback.ai/compare/tldv-vs-circleback#dataset", "schemaVersion": 4, "type": "SoftwareApplicationComparison", "slug": "tldv-vs-circleback", "url": "https://circleback.ai/compare/tldv-vs-circleback", "canonicalUrl": "https://circleback.ai/compare/tldv-vs-circleback", "title": "tl;dv vs Circleback: pricing, features, and which is better", "description": "Compare tl;dv vs Circleback: pricing, recording options, notes, action items, and integrations, with plan limits and first-party sources.", "inLanguage": "en-US", "isAccessibleForFree": true, "representations": { "html": "https://circleback.ai/compare/tldv-vs-circleback", "markdown": "https://circleback.ai/compare/tldv-vs-circleback.md", "json": "https://circleback.ai/compare/tldv-vs-circleback.json", "describedBy": "https://circleback.ai/compare/llms.txt" }, "editorialPerspective": "Circleback-authored direct comparison; product preference is explicit and competitor strengths are preserved.", "verdict": "tl;dv focuses on online recordings, clips, and recurring reports. Circleback adds automatically assigned tasks, shared company history, and automations across teams.", "products": [ { "id": "tldv", "name": "tl;dv", "shortName": "tl;dv", "logoPath": "/marketing/comparisons/logos/tldv.png", "website": "https://tldv.io", "tagline": "A generous recorder with clips, multi-meeting reports, and increasingly sales-focused AI.", "positioning": "tl;dv combines unlimited meeting recording on its free tier with clips, reels, recurring reports, playbooks, and sales coaching. Its newer bot-free desktop mode broadens capture, but that mode is audio-only and drops video, screen share, and chat.", "bestFor": "Individuals and customer-facing teams that want a generous free recorder, easy clips, recurring multi-meeting reports, and optional sales playbooks.", "lessIdealFor": "Teams that need a fully released mobile app, bot-free video, a stable API, long-term free recording storage, or shared company history beyond meetings.", "decisionSummary": { "fit": "Free online recording, clips, and recurring reports", "chooseFor": [ "A generous free recorder", "Clips and sales playbooks" ], "watchFor": [ "Bot-free mode drops video and chat", "No bulk export; API is alpha" ] }, "pricing": { "headline": "Free; Pro $18 and Business $29/user/month with annual billing", "detail": "Free includes unlimited recordings and transcripts, but recordings are retained for three months, older recordings are archived shortly after processing, advanced AI credits are lifetime-limited, and after the first ten meetings generated notes cover only the first ten minutes. Paid prices are per user/month: Pro is $18 with annual billing or $29 month-to-month; Business is $29 or $39. Enterprise is quoted separately.", "freePlan": "Yes: unlimited recordings and transcripts, with retention, archive, AI-note, credit, duration, and concurrency limits." }, "strengths": [ "One of the broadest free recording and transcription allowances, despite meaningful retention and AI-output limits.", "Strong clips, reels, highlights, multi-meeting reports, playbooks, and sales coaching workflows.", "Bot and bot-free macOS/Windows capture now sit beside an early mobile recorder for in-person conversations.", "Recurring AI reports and conditional Slack workflows are particularly good at turning many calls into a compact digest with decisions and owner/deadline action lists." ], "tradeoffs": [ "Bot-free capture is audio-only: no video, screen sharing, or meeting chat is preserved.", "The mobile recorder is described as an early-stage testing experience; confirm availability before relying on it.", "Free recordings are retained for three months and quickly archived; after the first ten meetings, generated notes cover only the first ten minutes.", "The public API is labeled v1alpha1, and MCP searches typically return at most 50 meetings per query.", "There is no bulk meeting export in the product. Individual recording downloads require both owner and downloader to be on a paid plan, plus editor or admin access.", "The domain-level Organization is automatic rather than a governed tenant: any same-domain user can join it and the Organization itself cannot be deleted. Paid Teams provide the actual admin hierarchy.", "Several advanced AI, sales, and multilingual capabilities are reserved for higher plans.", "tl;dv can extract assigned action lists and send them elsewhere, but it does not document a native workspace-wide task system with assignee queues, status, due dates, and completion tracking." ], "chooseIf": [ "Unlimited free recording matters more than unlimited AI notes.", "Your workflow revolves around clips, playlists, sales playbooks, and recurring topic reports.", "You are comfortable using a bot when video, screen share, and chat need to be retained." ], "features": { "capture": { "summary": "Meeting bot or bot-free desktop recording", "detail": "macOS and Windows can capture system audio from any meeting platform without a bot. The bot remains the richer mode for supported conferencing platforms.", "level": "strong" }, "platforms": { "summary": "Web, Chrome, macOS, Windows, and an early mobile app", "detail": "Desktop capture is broad. tl;dv now documents a mobile app for in-person meetings, but describes it as recently launched, early-stage, and available for testing.", "level": "available" }, "inPerson": { "summary": "Desktop microphone or early-stage mobile recording", "detail": "A laptop can capture room audio and the newer mobile app can record in-person meetings. tl;dv documents speaker identification generally but does not explain whether the early mobile path preserves the same naming behavior, so test it before a broad rollout. There is no documented Watch capture.", "level": "available" }, "recordings": { "summary": "Rich playback, clips, and reels—with a botless video caveat", "detail": "Bot recordings support video, transcript, clips, reels, and shareable moments. Bot-free recordings are audio-only and omit video, screen sharing, and chat.", "level": "strong" }, "notesAndSearch": { "summary": "AI notes, action digests, multi-meeting reports, and topic tracking", "detail": "The product is particularly good at synthesizing multiple meetings and turning recurring prompts into reports, including action lists grouped by person and date. Those are report or checklist outputs rather than a native task lifecycle with workspace queues and completion state. Free accounts get a limited number of AI notes.", "level": "strong" }, "companyMemory": { "summary": "Meeting library and multi-meeting synthesis", "detail": "tl;dv can query and report across accessible meetings, but it does not present a broader email/calendar/person/company relationship memory as its core model.", "level": "available" }, "sharing": { "summary": "Granular team privacy defaults and automatic sharing", "detail": "Teams can automatically share with participants, publish to a team or organization library, and apply admin privacy rules using meeting context such as title, internal or external type, and team role. Sensitive categories can remain private by rule.", "level": "strong" }, "automations": { "summary": "Recurring AI reports and sales workflows", "detail": "Automated multi-meeting reports, playbooks, CRM updates, and conditional Slack posts are useful, especially for customer-facing teams. Slack workflows can format decisions and action items with owners and deadlines, but team workflow scope excludes team admins and billing-group admins, and the overall system is less open-ended than a general meeting condition/action builder.", "level": "strong" }, "integrations": { "summary": "CRM and collaboration integrations on paid plans", "detail": "tl;dv connects to common CRMs and work tools; exact access varies by plan. The catalog focuses on sales and collaboration tools.", "level": "available" }, "agentsAndApi": { "summary": "MCP on Pro+ and a public alpha API", "detail": "MCP can search meetings and participants, with typical result sets capped at 50. A subtle access rule matters: viewing a shared meeting is not enough if its organizer is on Free—the organizer must have Pro or higher before that meeting is available through MCP or the API. The API is documented as v1alpha1 and includes recording downloads, so integration teams should expect contract evolution.", "level": "available" }, "admin": { "summary": "Paid Team controls; separate domain-based Organizations", "detail": "Paid Teams add roles, billing administration, and forward-looking defaults; team settings do not override Team Admins. The separate domain-based Organization has no organization-wide admin defaults, any same-domain user can join it, and it cannot be deleted. Multi-team management is Business-only.", "level": "available" }, "languages": { "summary": "Multilingual transcription; advanced multilingual mode is plan-gated", "detail": "Language selection behavior varies by capture mode, and the multilingual Whisper option is documented for Business and Enterprise.", "level": "available" } }, "sources": [ { "label": "tl;dv pricing", "url": "https://intercom.help/tldv/en/articles/6082483-what-is-tl-dv-s-pricing", "note": "Official Free, Pro, Business, and Enterprise pricing and plan scope." }, { "label": "tl;dv free-plan limits", "url": "https://intercom.help/tldv/en/articles/8919450-what-are-the-limits-of-the-free-plan", "note": "Recording retention, archive behavior, AI-note coverage, lifetime credits, meeting duration, and concurrency." }, { "label": "tl;dv mobile app", "url": "https://intercom.help/tldv/en/articles/8490450-mobile-app", "note": "Recently launched early-stage mobile recording for in-person meetings." }, { "label": "tl;dv speaker identification", "url": "https://intercom.help/tldv/en/articles/6171907-speaker-identification-in-transcript", "note": "General automatic speaker identification; the article does not document mobile-mode parity." }, { "label": "tl;dv bot-free recording", "url": "https://intercom.help/tldv/en/articles/14433337-recording-without-a-bot", "note": "Desktop capture and the audio-only limitation." }, { "label": "tl;dv MCP", "url": "https://intercom.help/tldv/en/articles/15322415-mcp", "note": "Plan eligibility, tools, access model, and result behavior." }, { "label": "tl;dv API", "url": "https://intercom.help/tldv/en/articles/11583137-api", "note": "Pro/Business eligibility and v1alpha1 status." }, { "label": "tl;dv team privacy defaults", "url": "https://intercom.help/tldv/en/articles/15033798-team-privacy-defaults", "note": "Admin-controlled automatic sharing, workspace-library publishing, and privacy rules for sensitive meetings." }, { "label": "tl;dv download limits", "url": "https://intercom.help/tldv/en/articles/5946213-how-to-download-your-recording", "note": "No bulk export plus paid-plan, ownership, and permission requirements for individual recording downloads." }, { "label": "tl;dv organization and team model", "url": "https://intercom.help/tldv/en/articles/8975481-organization-vs-team-what-s-the-difference", "note": "Automatic same-domain Organization membership, absence of Organization-wide admin defaults, and the paid Team hierarchy." }, { "label": "tl;dv permission levels", "url": "https://intercom.help/tldv/en/articles/10131073-understanding-permission-levels", "note": "Team roles, admin behavior, and the non-deletable domain Organization." }, { "label": "tl;dv AI prompts", "url": "https://intercom.help/tldv/en/articles/9235713-ai-prompts-inspiration", "note": "Cross-meeting action-item reports grouped by participant and date plus common analysis workflows." }, { "label": "tl;dv Slack workflows", "url": "https://intercom.help/tldv/en/articles/5946410-set-up-the-slack-integration", "note": "Conditional automatic summaries, decisions, and owner/deadline action lists plus the team-admin scope exception." } ] }, { "id": "circleback", "name": "Circleback", "shortName": "Circleback", "logoPath": "/logos/circleback_square.png", "website": "https://circleback.ai", "tagline": "Every meeting becomes useful company memory.", "positioning": "Circleback records online meetings with a meeting bot or bot-free desktop app, then turns them into detailed notes, speaker-labeled transcripts, and automatically assigned action items. Automatic sharing, search, and automations turn those meetings into shared company memory. People and AI agents can use the same complete record through the app, API, MCP, and CLI. In-person conversations captured on mobile or Apple Watch, plus imported recordings, flow through the same system.", "bestFor": "Teams across sales, product, engineering, recruiting, customer success, and leadership that need shared meeting notes, assigned follow-up, and automations—with the full record available to people and AI agents.", "lessIdealFor": "People who only need occasional transcripts, or sales organizations buying primarily for forecasting and rep coaching.", "decisionSummary": { "fit": "Online meeting notes, follow-through, and shared company memory", "chooseFor": [ "Detailed notes and labeled transcripts", "Full meeting data via API, MCP, and CLI" ], "watchFor": [ "Paid plans are per user", "Not a forecasting suite" ] }, "pricing": { "headline": "Free; Pro from $15/user/month annually; Business from $25/user/month annually; Enterprise $35/user/month, billed annually", "detail": "Free includes unlimited meetings and members with 30 days of meeting and recording history, limited automations, and API, MCP, and CLI access. Pro adds automations with all integrations, including Notion, HubSpot, Salesforce, Attio, webhooks, and many more apps, plus custom AI insights. Paid prices are per user/month: Pro is $15 with annual billing or $18 month-to-month; Business is $25 or $29; Enterprise is $35 with annual billing only. See https://circleback.ai/pricing for current plan packaging.", "freePlan": "Free includes unlimited meetings and members, with 30 days of meeting and recording history, limited automations, and API, MCP, and CLI access." }, "strengths": [ "Record online meetings with a meeting bot or bot-free desktop app. In-person and imported recordings get the same speaker-labeled transcripts. Keep the recording for playback, or retain just the notes and transcript.", "The notes are detailed enough to stand alone, while automatically assigned action items stay trackable across the workspace and can become issues in Linear or another work tracker.", "Conditional automatic sharing, company context, free viewers, enforced defaults, and actions in connected apps make each meeting useful beyond the person who recorded it.", "Circleback is built for people and AI agents. The complete meeting record available to a person—including the recording, full speaker-labeled transcript, notes, action items, attendees, people, and companies—is also available programmatically through the public API, MCP, and CLI.", "Security controls include encryption at rest and in transit, SOC 2 Type II, EU-U.S. Data Privacy Framework certification, GDPR support, and HIPAA compliance. Customer data is never used to train models, and an external infrastructure pentest report is available through the security portal.", "For in-person conversations, one tap on your phone’s Lock Screen widget or Apple Watch complication starts recording; a configured iPhone Action button starts it with a press and hold. There is no separate recorder to buy, carry, or charge." ], "tradeoffs": [ "The Free plan has shorter history and limited automations. Pro adds automations with all integrations, including Notion, HubSpot, Salesforce, Attio, webhooks, and many more apps, plus custom AI insights. A solo user who only wants occasional transcripts may find a more generous free recorder elsewhere.", "It is not a sales forecasting suite. Gong goes further on deal inspection, rep coaching, and forecasting.", "It is not a live meeting coach. Read AI goes further on real-time engagement and sentiment signals, while Krisp specializes in cleaning up audio before it reaches the transcript.", "Circleback’s primary processing operations are in the United States. A company with a hard regional-hosting or on-premises requirement should confirm fit during security review." ], "chooseIf": [ "You want online meetings captured with or without a bot, with the same speaker-labeled record for in-person conversations and imported recordings.", "You want notes that explain the meeting to someone who missed it, plus assigned action items in one shared list and your issue tracker.", "You want Circleback to look things up and do the next step in the apps where your team works.", "You want coworkers, ChatGPT, Claude, other agents, and your own tools to use the same company context.", "You also want quick in-person recording from your phone or Watch without a separate recorder." ], "features": { "capture": { "summary": "Online meetings with or without a bot; in-person recording too", "detail": "Use the meeting bot for Zoom, Google Meet, Teams, and Webex calls, or record online meetings locally on macOS or Windows without a bot. On desktop, click Record in the detected-meeting prompt. In-person recording on mobile or Apple Watch and imported phone calls join the same system. Every route produces speaker-labeled transcripts, notes, and assigned action items, with search, sharing, and automations in one workspace.", "level": "strong" }, "platforms": { "summary": "Web, macOS, Windows, iOS, Android, and Apple Watch", "detail": "macOS and Windows apps capture online meetings without a bot, including system audio and video, with recording from the detected-meeting prompt. The iOS and Android apps record in-person conversations and include Assistant. Apple Watch records from your wrist without the iPhone nearby. Every app sends recordings into the same Circleback meeting system.", "level": "strong" }, "inPerson": { "summary": "Phone, desktop, or Watch—with speaker labels", "detail": "Record in-person conversations from iOS, Android, macOS, Windows, or Apple Watch. For quick capture, tap your phone’s Lock Screen widget or Apple Watch complication, or press and hold your configured iPhone Action button. No separate recorder is needed. Recordings get the same speaker labels, notes, assigned action items, search, sharing, and automations as online meetings. Phone calls use an existing call recording imported into Circleback.", "level": "strong" }, "recordings": { "summary": "Optional recordings with playback, downloads, and clips", "detail": "Every capture route can keep the source recording with the meeting. Play it beside the transcript, download it, link to a moment, or make a clip. If you only want notes and the speaker-labeled transcript, turn recording storage off.", "level": "strong" }, "notesAndSearch": { "summary": "Detailed standalone notes, assigned action items, and cited search", "detail": "Circleback’s notes are designed to give someone who missed the meeting its context, decisions, and next steps. It automatically creates action items and assigns them when the conversation makes the owner clear. One workspace-wide list lets teams filter and complete tasks across meetings. Custom insights extract the fields a team needs, while Assistant searches meetings and connected email with citations.", "level": "strong" }, "companyMemory": { "summary": "Meeting and email history for each person and company", "detail": "Person and company pages combine rolling summaries, relationship timelines, emails, meetings, attendees, and upcoming events. Search and Assistant work across that context, so a conversation stays useful to the next person and the next team.", "level": "strong" }, "sharing": { "summary": "Conditional automatic sharing with workspace safeguards", "detail": "Automations can share matching meetings with specific people, teams, or the whole workspace based on titles, participants, invitee emails or domains, tags, and combined conditions. Admins can set or enforce default sharing access while members retain explicit controls for private or sensitive conversations.", "level": "strong" }, "automations": { "summary": "Conditional sharing, CRM updates, and task creation", "detail": "Run actions when meetings match conditions, extract the fields each team cares about, share notes, and route the result into the system where work happens. Sales can update the CRM; product and research can collect themes; engineering can open assigned issues in Linear or another tracker; recruiting and customer teams can route structured follow-up. Automations also post to Slack, call webhooks, and re-run against older meetings.", "level": "strong" }, "integrations": { "summary": "Search other apps, then do the work there", "detail": "Circleback Assistant can look up context and take actions in tools such as Linear, Notion, Asana, HubSpot, PostHog, Attio, Ashby, Intercom, and Plain. Automations can create Linear issues from assigned meeting action items, write action items to monday.com, and send outcomes to Slack, Salesforce, Zoho, and more. Connect additional tools through Zapier, Make, webhooks, or custom MCP servers.", "level": "strong" }, "agentsAndApi": { "summary": "The same complete meeting data for people and AI agents", "detail": "Circleback is built for people and AI agents. The complete meeting record a person can access—its full speaker-labeled transcript, recording, notes, action items, metadata, attendees, and related people and companies—is also available programmatically through the public API, MCP, and CLI. The API also supports action-item updates. MCP and CLI add search and retrieval across meetings, transcripts, action items, calendars, email, people, companies, and tags, and can update meetings and tags, share meetings, and create, update, or delete action items. Connect ChatGPT or Claude, build internal tools, or receive meeting data by webhook.", "level": "strong" }, "admin": { "summary": "Security, privacy, and workspace controls", "detail": "Customer data is encrypted at rest and in transit and never used to train models. Circleback is SOC 2 Type II, certified under the EU-U.S. Data Privacy Framework, supports GDPR obligations, and is HIPAA-compliant with BAAs available. The security portal includes compliance materials and an external infrastructure pentest report. Available controls include single sign-on (SAML or OIDC) and SCIM provisioning, configurable data retention and recording storage, enforced workspace and sharing settings, teams and roles, domain and API key access controls, centralized billing, usage reporting, and free viewer seats.", "level": "strong" }, "languages": { "summary": "100+ transcription languages", "detail": "Users can choose from more than 100 meeting languages and separately control the output language used for generated notes.", "level": "strong" } }, "sources": [ { "label": "Circleback product guide", "url": "https://circleback.ai/llms.txt", "note": "Capture modes, apps, search, automations, integrations, recordings, MCP, CLI, webhooks, and security resources." }, { "label": "Circleback pricing", "url": "https://circleback.ai/pricing", "note": "Current plan prices, included features, Business controls, Enterprise options, and free viewer seats." }, { "label": "Circleback recording guide", "url": "https://circleback.ai/docs/support/recording/getting-started-with-recording", "note": "Desktop, mobile, bot, and import capture paths for online and in-person conversations." }, { "label": "Circleback desktop recording", "url": "https://circleback.ai/docs/support/recording/desktop-app/record-meetings-with-the-desktop-app", "note": "Detected-meeting recording prompts, automatic recording, and bot-free desktop audio and video capture." }, { "label": "Circleback mobile recording shortcuts", "url": "https://circleback.ai/docs/support/recording/mobile-app/record-meetings-with-the-mobile-app", "note": "Mobile recording and links to widget and Action button setup guides." }, { "label": "Circleback iPhone Action button", "url": "https://circleback.ai/docs/support/recording/mobile-app/start-recording-with-the-action-button-on-iphone", "note": "Configure Controls → Circleback → Record, then press and hold to start recording." }, { "label": "Circleback Apple Watch complication", "url": "https://apps.apple.com/us/app/circleback-ai-meeting-notes/id6738971048", "note": "Publisher description documents one-tap Watch complication recording and the same transcript and notes as other meetings." }, { "label": "Circleback optional recording storage", "url": "https://circleback.ai/docs/support/recording/configure-whether-meeting-recordings-are-saved", "note": "Keep notes, action items, transcript, and insights while disabling stored audio and video." }, { "label": "Circleback mobile and Apple Watch apps", "url": "https://circleback.ai/mobile", "note": "iOS, Android, and Apple Watch capture for in-person meetings and conversations." }, { "label": "Circleback public API", "url": "https://circleback.ai/docs/api", "note": "Programmatic access to the complete meeting record available in Circleback, including notes, action items, transcripts, recordings, people, and companies." }, { "label": "Circleback MCP documentation", "url": "https://circleback.ai/docs/support/platform/circleback-mcp", "note": "Access from ChatGPT, Claude, Cursor, Codex, and other MCP clients to meetings, transcripts, action items, people, companies, calendar, email, and tags, plus write tools for meetings, tags, sharing, and action items." }, { "label": "Circleback CLI documentation", "url": "https://circleback.ai/docs/support/platform/circleback-cli", "note": "Command-line and JSON access to meetings, speaker-labeled transcripts, action items, calendars, email, people, companies, and cross-meeting action-item search." }, { "label": "Circleback Assistant connectors", "url": "https://circleback.ai/docs/support/assistant/ask-circleback-assistant", "note": "Search and take action in connected work apps from Circleback Assistant." }, { "label": "Circleback automatic sharing", "url": "https://circleback.ai/docs/support/automations/automatically-share-meetings-with-your-workspace", "note": "Conditional sharing by meeting title, participants, invitee emails or domains, and tags to people, teams, or the workspace." }, { "label": "Circleback enforced workspace settings", "url": "https://circleback.ai/docs/support/workspace-and-teams/default-and-enforced-workspace-settings", "note": "Admin-controlled defaults for sharing access, recording storage, joining preferences, and other meeting settings." }, { "label": "Circleback security and data processing", "url": "https://circleback.ai/dpa", "note": "Retention responsibilities, subprocessors, and United States primary processing operations." }, { "label": "Circleback security overview", "url": "https://circleback.ai/docs/support/security/security", "note": "Encryption at rest and in transit, SOC 2 Type II, no-training commitment, GDPR support, HIPAA compliance and BAA availability, EU-U.S. Data Privacy Framework certification, and an external infrastructure pentest." }, { "label": "Circleback security portal", "url": "https://security.circleback.ai/", "note": "Compliance materials, security controls, subprocessors, and an external infrastructure pentest report." }, { "label": "Circleback action items in Linear", "url": "https://circleback.ai/docs/support/automations/integrations/integrate-with-linear", "note": "Automatically create Linear issues from meeting action items and preserve the matched assignee." } ] } ], "dimensions": [ { "key": "capture", "label": "Capture options", "lead": "Both products document broad support for capture options, with different scope and plan limits.", "analysis": "tl;dv: macOS and Windows can capture system audio from any meeting platform without a bot. The bot remains the richer mode for supported conferencing platforms. Circleback: Use the meeting bot for Zoom, Google Meet, Teams, and Webex calls, or record online meetings locally on macOS or Windows without a bot. On desktop, click Record in the detected-meeting prompt. In-person recording on mobile or Apple Watch and imported phone calls join the same system. Every route produces speaker-labeled transcripts, notes, and assigned action items, with search, sharing, and automations in one workspace.", "productA": { "id": "tldv", "name": "tl;dv", "summary": "Meeting bot or bot-free desktop recording", "detail": "macOS and Windows can capture system audio from any meeting platform without a bot. The bot remains the richer mode for supported conferencing platforms.", "level": "strong", "sources": [ { "label": "tl;dv bot-free recording", "url": "https://intercom.help/tldv/en/articles/14433337-recording-without-a-bot", "note": "Desktop capture and the audio-only limitation." } ] }, "productB": { "id": "circleback", "name": "Circleback", "summary": "Online meetings with or without a bot; in-person recording too", "detail": "Use the meeting bot for Zoom, Google Meet, Teams, and Webex calls, or record online meetings locally on macOS or Windows without a bot. On desktop, click Record in the detected-meeting prompt. In-person recording on mobile or Apple Watch and imported phone calls join the same system. Every route produces speaker-labeled transcripts, notes, and assigned action items, with search, sharing, and automations in one workspace.", "level": "strong", "sources": [ { "label": "Circleback product guide", "url": "https://circleback.ai/llms.txt", "note": "Capture modes, apps, search, automations, integrations, recordings, MCP, CLI, webhooks, and security resources." }, { "label": "Circleback recording guide", "url": "https://circleback.ai/docs/support/recording/getting-started-with-recording", "note": "Desktop, mobile, bot, and import capture paths for online and in-person conversations." }, { "label": "Circleback desktop recording", "url": "https://circleback.ai/docs/support/recording/desktop-app/record-meetings-with-the-desktop-app", "note": "Detected-meeting recording prompts, automatic recording, and bot-free desktop audio and video capture." }, { "label": "Circleback mobile and Apple Watch apps", "url": "https://circleback.ai/mobile", "note": "iOS, Android, and Apple Watch capture for in-person meetings and conversations." } ] } }, { "key": "platforms", "label": "Desktop and mobile", "lead": "Circleback has broader documented support for desktop and mobile.", "analysis": "tl;dv: Desktop capture is broad. tl;dv now documents a mobile app for in-person meetings, but describes it as recently launched, early-stage, and available for testing. Circleback: macOS and Windows apps capture online meetings without a bot, including system audio and video, with recording from the detected-meeting prompt. The iOS and Android apps record in-person conversations and include Assistant. Apple Watch records from your wrist without the iPhone nearby. Every app sends recordings into the same Circleback meeting system.", "productA": { "id": "tldv", "name": "tl;dv", "summary": "Web, Chrome, macOS, Windows, and an early mobile app", "detail": "Desktop capture is broad. tl;dv now documents a mobile app for in-person meetings, but describes it as recently launched, early-stage, and available for testing.", "level": "available", "sources": [ { "label": "tl;dv bot-free recording", "url": "https://intercom.help/tldv/en/articles/14433337-recording-without-a-bot", "note": "Desktop capture and the audio-only limitation." }, { "label": "tl;dv mobile app", "url": "https://intercom.help/tldv/en/articles/8490450-mobile-app", "note": "Recently launched early-stage mobile recording for in-person meetings." } ] }, "productB": { "id": "circleback", "name": "Circleback", "summary": "Web, macOS, Windows, iOS, Android, and Apple Watch", "detail": "macOS and Windows apps capture online meetings without a bot, including system audio and video, with recording from the detected-meeting prompt. The iOS and Android apps record in-person conversations and include Assistant. Apple Watch records from your wrist without the iPhone nearby. Every app sends recordings into the same Circleback meeting system.", "level": "strong", "sources": [ { "label": "Circleback recording guide", "url": "https://circleback.ai/docs/support/recording/getting-started-with-recording", "note": "Desktop, mobile, bot, and import capture paths for online and in-person conversations." }, { "label": "Circleback desktop recording", "url": "https://circleback.ai/docs/support/recording/desktop-app/record-meetings-with-the-desktop-app", "note": "Detected-meeting recording prompts, automatic recording, and bot-free desktop audio and video capture." }, { "label": "Circleback mobile and Apple Watch apps", "url": "https://circleback.ai/mobile", "note": "iOS, Android, and Apple Watch capture for in-person meetings and conversations." } ] } }, { "key": "inPerson", "label": "In-person capture and speaker labels", "lead": "Circleback has broader documented support for in-person capture and speaker labels.", "analysis": "tl;dv: A laptop can capture room audio and the newer mobile app can record in-person meetings. tl;dv documents speaker identification generally but does not explain whether the early mobile path preserves the same naming behavior, so test it before a broad rollout. There is no documented Watch capture. Circleback: Record in-person conversations from iOS, Android, macOS, Windows, or Apple Watch. For quick capture, tap your phone’s Lock Screen widget or Apple Watch complication, or press and hold your configured iPhone Action button. No separate recorder is needed. Recordings get the same speaker labels, notes, assigned action items, search, sharing, and automations as online meetings. Phone calls use an existing call recording imported into Circleback.", "productA": { "id": "tldv", "name": "tl;dv", "summary": "Desktop microphone or early-stage mobile recording", "detail": "A laptop can capture room audio and the newer mobile app can record in-person meetings. tl;dv documents speaker identification generally but does not explain whether the early mobile path preserves the same naming behavior, so test it before a broad rollout. There is no documented Watch capture.", "level": "available", "sources": [ { "label": "tl;dv mobile app", "url": "https://intercom.help/tldv/en/articles/8490450-mobile-app", "note": "Recently launched early-stage mobile recording for in-person meetings." }, { "label": "tl;dv speaker identification", "url": "https://intercom.help/tldv/en/articles/6171907-speaker-identification-in-transcript", "note": "General automatic speaker identification; the article does not document mobile-mode parity." } ] }, "productB": { "id": "circleback", "name": "Circleback", "summary": "Phone, desktop, or Watch—with speaker labels", "detail": "Record in-person conversations from iOS, Android, macOS, Windows, or Apple Watch. For quick capture, tap your phone’s Lock Screen widget or Apple Watch complication, or press and hold your configured iPhone Action button. No separate recorder is needed. Recordings get the same speaker labels, notes, assigned action items, search, sharing, and automations as online meetings. Phone calls use an existing call recording imported into Circleback.", "level": "strong", "sources": [ { "label": "Circleback product guide", "url": "https://circleback.ai/llms.txt", "note": "Capture modes, apps, search, automations, integrations, recordings, MCP, CLI, webhooks, and security resources." }, { "label": "Circleback mobile and Apple Watch apps", "url": "https://circleback.ai/mobile", "note": "iOS, Android, and Apple Watch capture for in-person meetings and conversations." }, { "label": "Circleback mobile recording shortcuts", "url": "https://circleback.ai/docs/support/recording/mobile-app/record-meetings-with-the-mobile-app", "note": "Mobile recording and links to widget and Action button setup guides." }, { "label": "Circleback iPhone Action button", "url": "https://circleback.ai/docs/support/recording/mobile-app/start-recording-with-the-action-button-on-iphone", "note": "Configure Controls → Circleback → Record, then press and hold to start recording." }, { "label": "Circleback Apple Watch complication", "url": "https://apps.apple.com/us/app/circleback-ai-meeting-notes/id6738971048", "note": "Publisher description documents one-tap Watch complication recording and the same transcript and notes as other meetings." } ] } }, { "key": "recordings", "label": "Recordings, playback, and clips", "lead": "Both products document broad support for recordings, playback, and clips, with different scope and plan limits.", "analysis": "tl;dv: Bot recordings support video, transcript, clips, reels, and shareable moments. Bot-free recordings are audio-only and omit video, screen sharing, and chat. Circleback: Every capture route can keep the source recording with the meeting. Play it beside the transcript, download it, link to a moment, or make a clip. If you only want notes and the speaker-labeled transcript, turn recording storage off.", "productA": { "id": "tldv", "name": "tl;dv", "summary": "Rich playback, clips, and reels—with a botless video caveat", "detail": "Bot recordings support video, transcript, clips, reels, and shareable moments. Bot-free recordings are audio-only and omit video, screen sharing, and chat.", "level": "strong", "sources": [ { "label": "tl;dv bot-free recording", "url": "https://intercom.help/tldv/en/articles/14433337-recording-without-a-bot", "note": "Desktop capture and the audio-only limitation." }, { "label": "tl;dv free-plan limits", "url": "https://intercom.help/tldv/en/articles/8919450-what-are-the-limits-of-the-free-plan", "note": "Recording retention, archive behavior, AI-note coverage, lifetime credits, meeting duration, and concurrency." } ] }, "productB": { "id": "circleback", "name": "Circleback", "summary": "Optional recordings with playback, downloads, and clips", "detail": "Every capture route can keep the source recording with the meeting. Play it beside the transcript, download it, link to a moment, or make a clip. If you only want notes and the speaker-labeled transcript, turn recording storage off.", "level": "strong", "sources": [ { "label": "Circleback recording guide", "url": "https://circleback.ai/docs/support/recording/getting-started-with-recording", "note": "Desktop, mobile, bot, and import capture paths for online and in-person conversations." }, { "label": "Circleback optional recording storage", "url": "https://circleback.ai/docs/support/recording/configure-whether-meeting-recordings-are-saved", "note": "Keep notes, action items, transcript, and insights while disabling stored audio and video." } ] } }, { "key": "notesAndSearch", "label": "Notes, action items, and search", "lead": "Both products document broad support for notes, action items, and search, with different scope and plan limits.", "analysis": "tl;dv: The product is particularly good at synthesizing multiple meetings and turning recurring prompts into reports, including action lists grouped by person and date. Those are report or checklist outputs rather than a native task lifecycle with workspace queues and completion state. Free accounts get a limited number of AI notes. Circleback: Circleback’s notes are designed to give someone who missed the meeting its context, decisions, and next steps. It automatically creates action items and assigns them when the conversation makes the owner clear. One workspace-wide list lets teams filter and complete tasks across meetings. Custom insights extract the fields a team needs, while Assistant searches meetings and connected email with citations.", "productA": { "id": "tldv", "name": "tl;dv", "summary": "AI notes, action digests, multi-meeting reports, and topic tracking", "detail": "The product is particularly good at synthesizing multiple meetings and turning recurring prompts into reports, including action lists grouped by person and date. Those are report or checklist outputs rather than a native task lifecycle with workspace queues and completion state. Free accounts get a limited number of AI notes.", "level": "strong", "sources": [ { "label": "tl;dv pricing", "url": "https://intercom.help/tldv/en/articles/6082483-what-is-tl-dv-s-pricing", "note": "Official Free, Pro, Business, and Enterprise pricing and plan scope." }, { "label": "tl;dv free-plan limits", "url": "https://intercom.help/tldv/en/articles/8919450-what-are-the-limits-of-the-free-plan", "note": "Recording retention, archive behavior, AI-note coverage, lifetime credits, meeting duration, and concurrency." }, { "label": "tl;dv AI prompts", "url": "https://intercom.help/tldv/en/articles/9235713-ai-prompts-inspiration", "note": "Cross-meeting action-item reports grouped by participant and date plus common analysis workflows." } ] }, "productB": { "id": "circleback", "name": "Circleback", "summary": "Detailed standalone notes, assigned action items, and cited search", "detail": "Circleback’s notes are designed to give someone who missed the meeting its context, decisions, and next steps. It automatically creates action items and assigns them when the conversation makes the owner clear. One workspace-wide list lets teams filter and complete tasks across meetings. Custom insights extract the fields a team needs, while Assistant searches meetings and connected email with citations.", "level": "strong", "sources": [ { "label": "Circleback product guide", "url": "https://circleback.ai/llms.txt", "note": "Capture modes, apps, search, automations, integrations, recordings, MCP, CLI, webhooks, and security resources." }, { "label": "Circleback action items in Linear", "url": "https://circleback.ai/docs/support/automations/integrations/integrate-with-linear", "note": "Automatically create Linear issues from meeting action items and preserve the matched assignee." }, { "label": "Circleback CLI documentation", "url": "https://circleback.ai/docs/support/platform/circleback-cli", "note": "Command-line and JSON access to meetings, speaker-labeled transcripts, action items, calendars, email, people, companies, and cross-meeting action-item search." } ] } }, { "key": "companyMemory", "label": "People, companies, and context", "lead": "Circleback has broader documented support for people, companies, and context.", "analysis": "tl;dv: tl;dv can query and report across accessible meetings, but it does not present a broader email/calendar/person/company relationship memory as its core model. Circleback: Person and company pages combine rolling summaries, relationship timelines, emails, meetings, attendees, and upcoming events. Search and Assistant work across that context, so a conversation stays useful to the next person and the next team.", "productA": { "id": "tldv", "name": "tl;dv", "summary": "Meeting library and multi-meeting synthesis", "detail": "tl;dv can query and report across accessible meetings, but it does not present a broader email/calendar/person/company relationship memory as its core model.", "level": "available", "sources": [ { "label": "tl;dv MCP", "url": "https://intercom.help/tldv/en/articles/15322415-mcp", "note": "Plan eligibility, tools, access model, and result behavior." } ] }, "productB": { "id": "circleback", "name": "Circleback", "summary": "Meeting and email history for each person and company", "detail": "Person and company pages combine rolling summaries, relationship timelines, emails, meetings, attendees, and upcoming events. Search and Assistant work across that context, so a conversation stays useful to the next person and the next team.", "level": "strong", "sources": [ { "label": "Circleback product guide", "url": "https://circleback.ai/llms.txt", "note": "Capture modes, apps, search, automations, integrations, recordings, MCP, CLI, webhooks, and security resources." } ] } }, { "key": "sharing", "label": "Automatic sharing and workspace defaults", "lead": "Both products document broad support for automatic sharing and workspace defaults, with different scope and plan limits.", "analysis": "tl;dv: Teams can automatically share with participants, publish to a team or organization library, and apply admin privacy rules using meeting context such as title, internal or external type, and team role. Sensitive categories can remain private by rule. Circleback: Automations can share matching meetings with specific people, teams, or the whole workspace based on titles, participants, invitee emails or domains, tags, and combined conditions. Admins can set or enforce default sharing access while members retain explicit controls for private or sensitive conversations.", "productA": { "id": "tldv", "name": "tl;dv", "summary": "Granular team privacy defaults and automatic sharing", "detail": "Teams can automatically share with participants, publish to a team or organization library, and apply admin privacy rules using meeting context such as title, internal or external type, and team role. Sensitive categories can remain private by rule.", "level": "strong", "sources": [ { "label": "tl;dv team privacy defaults", "url": "https://intercom.help/tldv/en/articles/15033798-team-privacy-defaults", "note": "Admin-controlled automatic sharing, workspace-library publishing, and privacy rules for sensitive meetings." } ] }, "productB": { "id": "circleback", "name": "Circleback", "summary": "Conditional automatic sharing with workspace safeguards", "detail": "Automations can share matching meetings with specific people, teams, or the whole workspace based on titles, participants, invitee emails or domains, tags, and combined conditions. Admins can set or enforce default sharing access while members retain explicit controls for private or sensitive conversations.", "level": "strong", "sources": [ { "label": "Circleback automatic sharing", "url": "https://circleback.ai/docs/support/automations/automatically-share-meetings-with-your-workspace", "note": "Conditional sharing by meeting title, participants, invitee emails or domains, and tags to people, teams, or the workspace." }, { "label": "Circleback enforced workspace settings", "url": "https://circleback.ai/docs/support/workspace-and-teams/default-and-enforced-workspace-settings", "note": "Admin-controlled defaults for sharing access, recording storage, joining preferences, and other meeting settings." } ] } }, { "key": "automations", "label": "Automations", "lead": "Both products document broad support for automations, with different scope and plan limits.", "analysis": "tl;dv: Automated multi-meeting reports, playbooks, CRM updates, and conditional Slack posts are useful, especially for customer-facing teams. Slack workflows can format decisions and action items with owners and deadlines, but team workflow scope excludes team admins and billing-group admins, and the overall system is less open-ended than a general meeting condition/action builder. Circleback: Run actions when meetings match conditions, extract the fields each team cares about, share notes, and route the result into the system where work happens. Sales can update the CRM; product and research can collect themes; engineering can open assigned issues in Linear or another tracker; recruiting and customer teams can route structured follow-up. Automations also post to Slack, call webhooks, and re-run against older meetings.", "productA": { "id": "tldv", "name": "tl;dv", "summary": "Recurring AI reports and sales workflows", "detail": "Automated multi-meeting reports, playbooks, CRM updates, and conditional Slack posts are useful, especially for customer-facing teams. Slack workflows can format decisions and action items with owners and deadlines, but team workflow scope excludes team admins and billing-group admins, and the overall system is less open-ended than a general meeting condition/action builder.", "level": "strong", "sources": [ { "label": "tl;dv pricing", "url": "https://intercom.help/tldv/en/articles/6082483-what-is-tl-dv-s-pricing", "note": "Official Free, Pro, Business, and Enterprise pricing and plan scope." }, { "label": "tl;dv Slack workflows", "url": "https://intercom.help/tldv/en/articles/5946410-set-up-the-slack-integration", "note": "Conditional automatic summaries, decisions, and owner/deadline action lists plus the team-admin scope exception." } ] }, "productB": { "id": "circleback", "name": "Circleback", "summary": "Conditional sharing, CRM updates, and task creation", "detail": "Run actions when meetings match conditions, extract the fields each team cares about, share notes, and route the result into the system where work happens. Sales can update the CRM; product and research can collect themes; engineering can open assigned issues in Linear or another tracker; recruiting and customer teams can route structured follow-up. Automations also post to Slack, call webhooks, and re-run against older meetings.", "level": "strong", "sources": [ { "label": "Circleback product guide", "url": "https://circleback.ai/llms.txt", "note": "Capture modes, apps, search, automations, integrations, recordings, MCP, CLI, webhooks, and security resources." } ] } }, { "key": "integrations", "label": "Integrations", "lead": "Circleback has broader documented support for integrations.", "analysis": "tl;dv: tl;dv connects to common CRMs and work tools; exact access varies by plan. The catalog focuses on sales and collaboration tools. Circleback: Circleback Assistant can look up context and take actions in tools such as Linear, Notion, Asana, HubSpot, PostHog, Attio, Ashby, Intercom, and Plain. Automations can create Linear issues from assigned meeting action items, write action items to monday.com, and send outcomes to Slack, Salesforce, Zoho, and more. Connect additional tools through Zapier, Make, webhooks, or custom MCP servers.", "productA": { "id": "tldv", "name": "tl;dv", "summary": "CRM and collaboration integrations on paid plans", "detail": "tl;dv connects to common CRMs and work tools; exact access varies by plan. The catalog focuses on sales and collaboration tools.", "level": "available", "sources": [ { "label": "tl;dv pricing", "url": "https://intercom.help/tldv/en/articles/6082483-what-is-tl-dv-s-pricing", "note": "Official Free, Pro, Business, and Enterprise pricing and plan scope." } ] }, "productB": { "id": "circleback", "name": "Circleback", "summary": "Search other apps, then do the work there", "detail": "Circleback Assistant can look up context and take actions in tools such as Linear, Notion, Asana, HubSpot, PostHog, Attio, Ashby, Intercom, and Plain. Automations can create Linear issues from assigned meeting action items, write action items to monday.com, and send outcomes to Slack, Salesforce, Zoho, and more. Connect additional tools through Zapier, Make, webhooks, or custom MCP servers.", "level": "strong", "sources": [ { "label": "Circleback product guide", "url": "https://circleback.ai/llms.txt", "note": "Capture modes, apps, search, automations, integrations, recordings, MCP, CLI, webhooks, and security resources." }, { "label": "Circleback Assistant connectors", "url": "https://circleback.ai/docs/support/assistant/ask-circleback-assistant", "note": "Search and take action in connected work apps from Circleback Assistant." } ] } }, { "key": "agentsAndApi", "label": "API, MCP, CLI, and data portability", "lead": "Circleback has broader documented support for API, MCP, CLI, and data portability.", "analysis": "tl;dv: MCP can search meetings and participants, with typical result sets capped at 50. A subtle access rule matters: viewing a shared meeting is not enough if its organizer is on Free—the organizer must have Pro or higher before that meeting is available through MCP or the API. The API is documented as v1alpha1 and includes recording downloads, so integration teams should expect contract evolution. Circleback: Circleback is built for people and AI agents. The complete meeting record a person can access—its full speaker-labeled transcript, recording, notes, action items, metadata, attendees, and related people and companies—is also available programmatically through the public API, MCP, and CLI. The API also supports action-item updates. MCP and CLI add search and retrieval across meetings, transcripts, action items, calendars, email, people, companies, and tags, and can update meetings and tags, share meetings, and create, update, or delete action items. Connect ChatGPT or Claude, build internal tools, or receive meeting data by webhook.", "productA": { "id": "tldv", "name": "tl;dv", "summary": "MCP on Pro+ and a public alpha API", "detail": "MCP can search meetings and participants, with typical result sets capped at 50. A subtle access rule matters: viewing a shared meeting is not enough if its organizer is on Free—the organizer must have Pro or higher before that meeting is available through MCP or the API. The API is documented as v1alpha1 and includes recording downloads, so integration teams should expect contract evolution.", "level": "available", "sources": [ { "label": "tl;dv MCP", "url": "https://intercom.help/tldv/en/articles/15322415-mcp", "note": "Plan eligibility, tools, access model, and result behavior." }, { "label": "tl;dv API", "url": "https://intercom.help/tldv/en/articles/11583137-api", "note": "Pro/Business eligibility and v1alpha1 status." }, { "label": "tl;dv download limits", "url": "https://intercom.help/tldv/en/articles/5946213-how-to-download-your-recording", "note": "No bulk export plus paid-plan, ownership, and permission requirements for individual recording downloads." } ] }, "productB": { "id": "circleback", "name": "Circleback", "summary": "The same complete meeting data for people and AI agents", "detail": "Circleback is built for people and AI agents. The complete meeting record a person can access—its full speaker-labeled transcript, recording, notes, action items, metadata, attendees, and related people and companies—is also available programmatically through the public API, MCP, and CLI. The API also supports action-item updates. MCP and CLI add search and retrieval across meetings, transcripts, action items, calendars, email, people, companies, and tags, and can update meetings and tags, share meetings, and create, update, or delete action items. Connect ChatGPT or Claude, build internal tools, or receive meeting data by webhook.", "level": "strong", "sources": [ { "label": "Circleback public API", "url": "https://circleback.ai/docs/api", "note": "Programmatic access to the complete meeting record available in Circleback, including notes, action items, transcripts, recordings, people, and companies." }, { "label": "Circleback MCP documentation", "url": "https://circleback.ai/docs/support/platform/circleback-mcp", "note": "Access from ChatGPT, Claude, Cursor, Codex, and other MCP clients to meetings, transcripts, action items, people, companies, calendar, email, and tags, plus write tools for meetings, tags, sharing, and action items." }, { "label": "Circleback CLI documentation", "url": "https://circleback.ai/docs/support/platform/circleback-cli", "note": "Command-line and JSON access to meetings, speaker-labeled transcripts, action items, calendars, email, people, companies, and cross-meeting action-item search." } ] } }, { "key": "admin", "label": "Security, privacy, and admin", "lead": "Circleback has broader documented support for security, privacy, and admin.", "analysis": "tl;dv: Paid Teams add roles, billing administration, and forward-looking defaults; team settings do not override Team Admins. The separate domain-based Organization has no organization-wide admin defaults, any same-domain user can join it, and it cannot be deleted. Multi-team management is Business-only. Circleback: Customer data is encrypted at rest and in transit and never used to train models. Circleback is SOC 2 Type II, certified under the EU-U.S. Data Privacy Framework, supports GDPR obligations, and is HIPAA-compliant with BAAs available. The security portal includes compliance materials and an external infrastructure pentest report. Available controls include single sign-on (SAML or OIDC) and SCIM provisioning, configurable data retention and recording storage, enforced workspace and sharing settings, teams and roles, domain and API key access controls, centralized billing, usage reporting, and free viewer seats.", "productA": { "id": "tldv", "name": "tl;dv", "summary": "Paid Team controls; separate domain-based Organizations", "detail": "Paid Teams add roles, billing administration, and forward-looking defaults; team settings do not override Team Admins. The separate domain-based Organization has no organization-wide admin defaults, any same-domain user can join it, and it cannot be deleted. Multi-team management is Business-only.", "level": "available", "sources": [ { "label": "tl;dv pricing", "url": "https://intercom.help/tldv/en/articles/6082483-what-is-tl-dv-s-pricing", "note": "Official Free, Pro, Business, and Enterprise pricing and plan scope." }, { "label": "tl;dv team privacy defaults", "url": "https://intercom.help/tldv/en/articles/15033798-team-privacy-defaults", "note": "Admin-controlled automatic sharing, workspace-library publishing, and privacy rules for sensitive meetings." }, { "label": "tl;dv organization and team model", "url": "https://intercom.help/tldv/en/articles/8975481-organization-vs-team-what-s-the-difference", "note": "Automatic same-domain Organization membership, absence of Organization-wide admin defaults, and the paid Team hierarchy." }, { "label": "tl;dv permission levels", "url": "https://intercom.help/tldv/en/articles/10131073-understanding-permission-levels", "note": "Team roles, admin behavior, and the non-deletable domain Organization." } ] }, "productB": { "id": "circleback", "name": "Circleback", "summary": "Security, privacy, and workspace controls", "detail": "Customer data is encrypted at rest and in transit and never used to train models. Circleback is SOC 2 Type II, certified under the EU-U.S. Data Privacy Framework, supports GDPR obligations, and is HIPAA-compliant with BAAs available. The security portal includes compliance materials and an external infrastructure pentest report. Available controls include single sign-on (SAML or OIDC) and SCIM provisioning, configurable data retention and recording storage, enforced workspace and sharing settings, teams and roles, domain and API key access controls, centralized billing, usage reporting, and free viewer seats.", "level": "strong", "sources": [ { "label": "Circleback enforced workspace settings", "url": "https://circleback.ai/docs/support/workspace-and-teams/default-and-enforced-workspace-settings", "note": "Admin-controlled defaults for sharing access, recording storage, joining preferences, and other meeting settings." }, { "label": "Circleback security and data processing", "url": "https://circleback.ai/dpa", "note": "Retention responsibilities, subprocessors, and United States primary processing operations." }, { "label": "Circleback security overview", "url": "https://circleback.ai/docs/support/security/security", "note": "Encryption at rest and in transit, SOC 2 Type II, no-training commitment, GDPR support, HIPAA compliance and BAA availability, EU-U.S. Data Privacy Framework certification, and an external infrastructure pentest." }, { "label": "Circleback security portal", "url": "https://security.circleback.ai/", "note": "Compliance materials, security controls, subprocessors, and an external infrastructure pentest report." } ] } }, { "key": "languages", "label": "Languages", "lead": "Circleback has broader documented support for languages.", "analysis": "tl;dv: Language selection behavior varies by capture mode, and the multilingual Whisper option is documented for Business and Enterprise. Circleback: Users can choose from more than 100 meeting languages and separately control the output language used for generated notes.", "productA": { "id": "tldv", "name": "tl;dv", "summary": "Multilingual transcription; advanced multilingual mode is plan-gated", "detail": "Language selection behavior varies by capture mode, and the multilingual Whisper option is documented for Business and Enterprise.", "level": "available", "sources": [ { "label": "tl;dv pricing", "url": "https://intercom.help/tldv/en/articles/6082483-what-is-tl-dv-s-pricing", "note": "Official Free, Pro, Business, and Enterprise pricing and plan scope." }, { "label": "tl;dv bot-free recording", "url": "https://intercom.help/tldv/en/articles/14433337-recording-without-a-bot", "note": "Desktop capture and the audio-only limitation." } ] }, "productB": { "id": "circleback", "name": "Circleback", "summary": "100+ transcription languages", "detail": "Users can choose from more than 100 meeting languages and separately control the output language used for generated notes.", "level": "strong", "sources": [ { "label": "Circleback product guide", "url": "https://circleback.ai/llms.txt", "note": "Capture modes, apps, search, automations, integrations, recordings, MCP, CLI, webhooks, and security resources." } ] } } ], "directComparison": { "shortVerdict": "tl;dv focuses on online recordings, clips, and recurring reports. Circleback adds automatically assigned tasks, shared company history, and automations across teams.", "competitorFit": "Pick tl;dv for free online recordings, clips, reels, recurring action-item reports, and playbooks, especially if a bot is fine.", "circlebackFit": "Pick Circleback for detailed notes, assigned actions, company context, and API, MCP, and CLI access. Online, mobile, and Watch recordings all get speaker-labeled transcripts.", "worthKnowing": "Both offer free plans. tl;dv includes recurring action-item reports, but does not document built-in task assignment, status, and completion tracking across meetings." }, "thirdOption": null, "faqs": [ { "question": "Which is better: tl;dv or Circleback?", "answer": "tl;dv focuses on online recordings, clips, and recurring reports. Circleback adds automatically assigned tasks, shared company history, and automations across teams." }, { "question": "Which is less expensive, tl;dv or Circleback?", "answer": "tl;dv: Free; Pro $18 and Business $29/user/month with annual billing. Circleback: Free; Pro from $15/user/month annually; Business from $25/user/month annually; Enterprise $35/user/month, billed annually. Compare the paid seats, included usage, recording access, and admin features you actually need." }, { "question": "Can tl;dv and Circleback record without a bot?", "answer": "tl;dv: Meeting bot or bot-free desktop recording. Circleback: Online meetings with or without a bot; in-person recording too. Check whether your preferred recording method preserves video and speaker labels." }, { "question": "Which is better for a whole company?", "answer": "Compare automatic sharing, permissions, retention, and the defaults admins can enforce. tl;dv: Granular team privacy defaults and automatic sharing. Circleback: Conditional automatic sharing with workspace safeguards." }, { "question": "Can I access and move the full meeting data?", "answer": "Circleback is built for people and AI agents: the complete meeting record available in the product is also available through API, MCP, and CLI. tl;dv: MCP on Pro+ and a public alpha API. Compare transcript, export, plan, and retention limits." }, { "question": "Can I start recording in Circleback with one tap or button press?", "answer": "Yes. On desktop, click Record in the detected-meeting prompt. For in-person recording, tap the Circleback Lock Screen widget on your phone (iOS or Android) or Apple Watch complication, or press and hold your configured iPhone Action button. No separate recorder to buy, carry, or charge." }, { "question": "Do all Circleback recordings get the same features?", "answer": "Yes. Online meetings, in-person recordings, and imports all get speaker-labeled transcripts, notes, assigned action items, search, sharing, and automations. To capture a phone call, import an existing call recording; the Circleback mobile app does not record calls directly." }, { "question": "How was this comparison researched?", "answer": "We use first-party pricing pages, product pages, help docs, and release notes for both products. Links appear in each feature comparison and in the Sources section." } ], "variableMeasured": [ "Capture options", "Desktop and mobile", "In-person capture and speaker labels", "Recordings, playback, and clips", "Notes, action items, and search", "People, companies, and context", "Automatic sharing and workspace defaults", "Automations", "Integrations", "API, MCP, CLI, and data portability", "Security, privacy, and admin", "Languages" ], "sources": [ { "productId": "tldv", "productName": "tl;dv", "label": "tl;dv pricing", "url": "https://intercom.help/tldv/en/articles/6082483-what-is-tl-dv-s-pricing", "note": "Official Free, Pro, Business, and Enterprise pricing and plan scope." }, { "productId": "tldv", "productName": "tl;dv", "label": "tl;dv free-plan limits", "url": "https://intercom.help/tldv/en/articles/8919450-what-are-the-limits-of-the-free-plan", "note": "Recording retention, archive behavior, AI-note coverage, lifetime credits, meeting duration, and concurrency." }, { "productId": "tldv", "productName": "tl;dv", "label": "tl;dv mobile app", "url": "https://intercom.help/tldv/en/articles/8490450-mobile-app", "note": "Recently launched early-stage mobile recording for in-person meetings." }, { "productId": "tldv", "productName": "tl;dv", "label": "tl;dv speaker identification", "url": "https://intercom.help/tldv/en/articles/6171907-speaker-identification-in-transcript", "note": "General automatic speaker identification; the article does not document mobile-mode parity." }, { "productId": "tldv", "productName": "tl;dv", "label": "tl;dv bot-free recording", "url": "https://intercom.help/tldv/en/articles/14433337-recording-without-a-bot", "note": "Desktop capture and the audio-only limitation." }, { "productId": "tldv", "productName": "tl;dv", "label": "tl;dv MCP", "url": "https://intercom.help/tldv/en/articles/15322415-mcp", "note": "Plan eligibility, tools, access model, and result behavior." }, { "productId": "tldv", "productName": "tl;dv", "label": "tl;dv API", "url": "https://intercom.help/tldv/en/articles/11583137-api", "note": "Pro/Business eligibility and v1alpha1 status." }, { "productId": "tldv", "productName": "tl;dv", "label": "tl;dv team privacy defaults", "url": "https://intercom.help/tldv/en/articles/15033798-team-privacy-defaults", "note": "Admin-controlled automatic sharing, workspace-library publishing, and privacy rules for sensitive meetings." }, { "productId": "tldv", "productName": "tl;dv", "label": "tl;dv download limits", "url": "https://intercom.help/tldv/en/articles/5946213-how-to-download-your-recording", "note": "No bulk export plus paid-plan, ownership, and permission requirements for individual recording downloads." }, { "productId": "tldv", "productName": "tl;dv", "label": "tl;dv organization and team model", "url": "https://intercom.help/tldv/en/articles/8975481-organization-vs-team-what-s-the-difference", "note": "Automatic same-domain Organization membership, absence of Organization-wide admin defaults, and the paid Team hierarchy." }, { "productId": "tldv", "productName": "tl;dv", "label": "tl;dv permission levels", "url": "https://intercom.help/tldv/en/articles/10131073-understanding-permission-levels", "note": "Team roles, admin behavior, and the non-deletable domain Organization." }, { "productId": "tldv", "productName": "tl;dv", "label": "tl;dv AI prompts", "url": "https://intercom.help/tldv/en/articles/9235713-ai-prompts-inspiration", "note": "Cross-meeting action-item reports grouped by participant and date plus common analysis workflows." }, { "productId": "tldv", "productName": "tl;dv", "label": "tl;dv Slack workflows", "url": "https://intercom.help/tldv/en/articles/5946410-set-up-the-slack-integration", "note": "Conditional automatic summaries, decisions, and owner/deadline action lists plus the team-admin scope exception." }, { "productId": "circleback", "productName": "Circleback", "label": "Circleback product guide", "url": "https://circleback.ai/llms.txt", "note": "Capture modes, apps, search, automations, integrations, recordings, MCP, CLI, webhooks, and security resources." }, { "productId": "circleback", "productName": "Circleback", "label": "Circleback pricing", "url": "https://circleback.ai/pricing", "note": "Current plan prices, included features, Business controls, Enterprise options, and free viewer seats." }, { "productId": "circleback", "productName": "Circleback", "label": "Circleback recording guide", "url": "https://circleback.ai/docs/support/recording/getting-started-with-recording", "note": "Desktop, mobile, bot, and import capture paths for online and in-person conversations." }, { "productId": "circleback", "productName": "Circleback", "label": "Circleback desktop recording", "url": "https://circleback.ai/docs/support/recording/desktop-app/record-meetings-with-the-desktop-app", "note": "Detected-meeting recording prompts, automatic recording, and bot-free desktop audio and video capture." }, { "productId": "circleback", "productName": "Circleback", "label": "Circleback mobile recording shortcuts", "url": "https://circleback.ai/docs/support/recording/mobile-app/record-meetings-with-the-mobile-app", "note": "Mobile recording and links to widget and Action button setup guides." }, { "productId": "circleback", "productName": "Circleback", "label": "Circleback iPhone Action button", "url": "https://circleback.ai/docs/support/recording/mobile-app/start-recording-with-the-action-button-on-iphone", "note": "Configure Controls → Circleback → Record, then press and hold to start recording." }, { "productId": "circleback", "productName": "Circleback", "label": "Circleback Apple Watch complication", "url": "https://apps.apple.com/us/app/circleback-ai-meeting-notes/id6738971048", "note": "Publisher description documents one-tap Watch complication recording and the same transcript and notes as other meetings." }, { "productId": "circleback", "productName": "Circleback", "label": "Circleback optional recording storage", "url": "https://circleback.ai/docs/support/recording/configure-whether-meeting-recordings-are-saved", "note": "Keep notes, action items, transcript, and insights while disabling stored audio and video." }, { "productId": "circleback", "productName": "Circleback", "label": "Circleback mobile and Apple Watch apps", "url": "https://circleback.ai/mobile", "note": "iOS, Android, and Apple Watch capture for in-person meetings and conversations." }, { "productId": "circleback", "productName": "Circleback", "label": "Circleback public API", "url": "https://circleback.ai/docs/api", "note": "Programmatic access to the complete meeting record available in Circleback, including notes, action items, transcripts, recordings, people, and companies." }, { "productId": "circleback", "productName": "Circleback", "label": "Circleback MCP documentation", "url": "https://circleback.ai/docs/support/platform/circleback-mcp", "note": "Access from ChatGPT, Claude, Cursor, Codex, and other MCP clients to meetings, transcripts, action items, people, companies, calendar, email, and tags, plus write tools for meetings, tags, sharing, and action items." }, { "productId": "circleback", "productName": "Circleback", "label": "Circleback CLI documentation", "url": "https://circleback.ai/docs/support/platform/circleback-cli", "note": "Command-line and JSON access to meetings, speaker-labeled transcripts, action items, calendars, email, people, companies, and cross-meeting action-item search." }, { "productId": "circleback", "productName": "Circleback", "label": "Circleback Assistant connectors", "url": "https://circleback.ai/docs/support/assistant/ask-circleback-assistant", "note": "Search and take action in connected work apps from Circleback Assistant." }, { "productId": "circleback", "productName": "Circleback", "label": "Circleback automatic sharing", "url": "https://circleback.ai/docs/support/automations/automatically-share-meetings-with-your-workspace", "note": "Conditional sharing by meeting title, participants, invitee emails or domains, and tags to people, teams, or the workspace." }, { "productId": "circleback", "productName": "Circleback", "label": "Circleback enforced workspace settings", "url": "https://circleback.ai/docs/support/workspace-and-teams/default-and-enforced-workspace-settings", "note": "Admin-controlled defaults for sharing access, recording storage, joining preferences, and other meeting settings." }, { "productId": "circleback", "productName": "Circleback", "label": "Circleback security and data processing", "url": "https://circleback.ai/dpa", "note": "Retention responsibilities, subprocessors, and United States primary processing operations." }, { "productId": "circleback", "productName": "Circleback", "label": "Circleback security overview", "url": "https://circleback.ai/docs/support/security/security", "note": "Encryption at rest and in transit, SOC 2 Type II, no-training commitment, GDPR support, HIPAA compliance and BAA availability, EU-U.S. Data Privacy Framework certification, and an external infrastructure pentest." }, { "productId": "circleback", "productName": "Circleback", "label": "Circleback security portal", "url": "https://security.circleback.ai/", "note": "Compliance materials, security controls, subprocessors, and an external infrastructure pentest report." }, { "productId": "circleback", "productName": "Circleback", "label": "Circleback action items in Linear", "url": "https://circleback.ai/docs/support/automations/integrations/integrate-with-linear", "note": "Automatically create Linear issues from meeting action items and preserve the matched assignee." } ], "methodology": { "approach": "First-party pricing, product documentation, help-center articles, and release notes. Capability levels describe documented breadth, not overall product quality. Competitor strengths and material plan or capture-mode limits are both included. No pay-to-play rankings.", "ratingLabels": { "strong": "Broad support", "available": "Available with limits", "limited": "Narrow or indirect", "not-available": "Not documented" }, "ratingScale": { "strong": "Broad native support across the product or relevant paid plans.", "available": "Documented support with meaningful scope, mode, or plan limits.", "limited": "Narrow, indirect, beta, or substantially plan-gated support.", "not-available": "No current first-party documentation for a native option." }, "claimLevelEvidence": "Each feature dimension includes the exact first-party sources used for both products.", "limitations": "Prices and features change. Check the linked sources and test both products on real calls." } }