# Intercom integration

> Connect Intercom to Circleback and ask it to look up customer conversations and contacts, or update Help Center articles.

- Canonical HTML: https://circleback.ai/integrations/intercom
- Plan: Every plan, including Free
- Setup guide: https://circleback.ai/docs/support/assistant/connectors/ask-circleback-about-intercom
- Integrations directory: https://circleback.ai/integrations
- Language: en-US

## How it works

1. Open the Ask page in Circleback.
2. Select the plug icon next to the message box to open Connectors.
3. Find Intercom, select Connect and approve access.
4. Ask, for example "Find the recent support history for alex@example.com."

## Frequently asked questions

### What can Circleback do in Intercom?

Search and read conversations, contacts and companies, and list and update Help Center articles.

### Can Circleback update Help Center articles from a meeting?

Yes. Ask it to update an article with what was decided in a meeting, and it makes the change in Intercom.

### What can Circleback see in Intercom?

Only what the Intercom account you connect can see.

### Is it free?

Yes. Connectors are included on every plan, including Free.