Ask Circleback about Plain

You can now connect Plain to Circleback and ask questions about your support conversations. Catch up on a customer's open issues before a call, or find out whether something raised in a meeting has already come up in support.

Get started by connecting Plain from Settings → Connected accounts and asking Circleback something like:

• What has Initech contacted support about since our last call?
• Has anyone else reported the issue from today's demo?
• Which support threads are still open for the customer I'm meeting tomorrow?